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JTs Kia

Columbia, SC

4.5
1,179 Reviews

190 Greystone Blvd

Columbia, SC

29210

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Showing 1,179 reviews

September 29, 2018

Great experience and Valerie Bellini our sales person I have purchased several cars from JTs Kia this is my fourth car from this dealership. From Nick and Mark they were great. Valerie Bellini was also gr More

by Sportage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Bellini, Nick Brown, Mark Coleman
Oct 01, 2018 -

JTs Kia responded

Congratulations on your new car! We're very pleased to know that we were able to make your experience with us great. Thank you for giving us this review, we appreciate hearing customer feedback. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

September 29, 2018

Love Kia! Just purchased a new Sportage today. Excellence customer service! Valerie Bellini was our Salesperson and she was AWESOME! Nick Brown and Mark Coleman More

by Terrie6563
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Brown, Mark Coleman and Valerie Bellini
Oct 01, 2018 -

JTs Kia responded

Thank you for your review. We have always believed that purchasing a vehicle for the first time is a stressful endeavor, and if we are able to provide customer service that would lessen some of that stress, then we are on the right track. Have an amazing day!

September 26, 2018

Kia Optima Owner x2 The 2018 Kia Optima replaced my 2013. My sales person Christian Hodges(?), made the buying process easy and still checks on me to be sure I'm satisfie More

by Rhazbm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian, Larry
Sep 27, 2018 -

JTs Kia responded

Thank you for choosing our dealership, and for taking the time to write a review! We are so glad you found the experience easy and our staff friendly here at JT's Kia of Columbia. We’re sure our staff enjoyed catering to your needs as much as you enjoyed your experience. If you're in need of anything vehicle related, don't hesitate to contact us.

September 13, 2018

It’s a bittersweet feeling When I purchased my Kia Forte 5 the car salesmen never once explained that the car doesn’t come with a spair just a pump . When the car salesmen sold More

by Babycheeks93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRAD
Sep 13, 2018 -

JTs Kia responded

Thank you for bringing this situation to our attention and we apologize for any inconvenience we may have caused. Normally we are known for our exceptional attention to detail and customer service, and we regret that we missed the mark as the behavior you described does not align with our team's values. I would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact us at our service line, 803-291-5367, and ask for Rich at your earliest convenience. Thank you, Rich Koellner.

September 03, 2018

Great Customer Service Arrived about thirty minutes early for my scheduled service appointment, due to the fact I had to take grand children back to parents. They got me in More

by Suebrit57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franco
Sep 04, 2018 -

JTs Kia responded

In this competitive market, we want you to know that we really appreciate your business and that we will continue to go above and beyond for our customers! Have a great day and see you in the future!

August 30, 2018

Solid service JTs Kia provides excellent service during both of my oil changes this year. They keep you informed and never pressure you to spend more than you have More

by T.S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 30, 2018 -

JTs Kia responded

Thank you for the great rating and review! Hearing how we can provide our customers with the utmost customer satisfaction is great news. We strive to work with individuals to provide them an easy experience that is suited to their personal needs and wants, like getting the best oil changes. We hope you have a great day!

August 29, 2018

Surprisingly Satisfied Car was serviced for standard maintenance and the wait time was extremely sufficient and they kept me informed of each step. Provided refreshments for More

by Shesaid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donny Franco
Aug 29, 2018 -

JTs Kia responded

Thank you for the great rating and review! Hearing how we can provide our customers with the utmost customer satisfaction is great news. Have an amazing day!

August 26, 2018

Awesome! I love KIA! This is my second car in three years I have bought from JTs KIA. My second Otptimia and I love it! My salesman is Mike Taranto and he’s More

by Pam3571
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Taranto
Aug 27, 2018 -

JTs Kia responded

Thank you very much for your review of our dealership. We are very proud of our staff and are encouraged by your comments. Customer service has always played an important role here! In this competitive market, we want you to know that we really appreciate your business and that we will continue to go above and beyond for our customers! Have a great day and see you in the future!

August 23, 2018

Best buying experience JT's Kio provided me with with an exceptional buying experience. The salesman was true to his word and there were no hidden fees. This was by far my More

by Carguy,Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Hicklin
Aug 23, 2018 -

JTs Kia responded

Thank you for choosing our dealership, and for taking the time to write a review! We are so glad you found the experience easy and our staff friendly here at JT's Kia of Columbia. We’re sure our staff enjoyed catering to your needs as much as you enjoyed your experience. If you're in need of anything vehicle related, don't hesitate to contact us.

August 13, 2018

The prompt and efficient customer service by the service man When I went in for my first oil change it was done in a timely manner I went back because my brakes were making a noise and my tires were not in good More

by Icetea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeannie
Aug 14, 2018 -

JTs Kia responded

Thank you so much for sharing your positive experience with JT's Kia of Columbia. In this competitive market, we want you to know that we really appreciate your business and that we will continue to go above and beyond for our customers! Have a great day and see you in the future!

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