JTs Kia

Nothing short of amazing Went here as I only heard good things about KIA through previous customers. Wasnt sure what the outcome would be. Through excellent customer service, Went here as I only heard good things about KIA through previous customers. Wasnt sure what the outcome would be. Through excellent customer service, dedication of sales reps, financial reps.....I left with a 2019!!!! Very pleased with my purchase. More

Used car Nice selection of cars to chooses from and good loyalty package to choose from. Car care service expensive if you don't buy a warranty. Nice selection of cars to chooses from and good loyalty package to choose from. Car care service expensive if you don't buy a warranty. More

"Pleasant Customer Care" I'm always greeted with a good morning and how can I help you. I like that they take the time to make sure they inform me on what's needed for my vehi I'm always greeted with a good morning and how can I help you. I like that they take the time to make sure they inform me on what's needed for my vehicle. More

Excellant service JTS KIA , outstanding, Mike our salesman went above and beyond to meet my request. THIS IS was our 3rd purchase from JTS. I WOULD RECCOMEND them befo JTS KIA , outstanding, Mike our salesman went above and beyond to meet my request. THIS IS was our 3rd purchase from JTS. I WOULD RECCOMEND them before I went anywhere else. More

Excellent Customer Service The service department at JT's Kia is second to none. They take great care of their customers from start to finish. The service advisors keep you info The service department at JT's Kia is second to none. They take great care of their customers from start to finish. The service advisors keep you informed throughout the whole process. Keep up the Great Job that you do, and customers will keep coming back. More

service department, my god. I bought wipers and was asked if I wanted them put on. "sure" I said jokingly, "if it's not going to take 30 minutes". I was assured that wouldn't hap I bought wipers and was asked if I wanted them put on. "sure" I said jokingly, "if it's not going to take 30 minutes". I was assured that wouldn't happen. Well a HOUR AND A HALF later, I was presented with an invoice with a $10 labor charge that was never mentioned. The service manager politely removed the charge. Here's the problem, it should never take more than 5 minutes to install wipers. If your associate had mentioned up front that I would be charged labor AND it would take more than 15 minutes, I would've taken my wipers to go and installed them myself. All these other retailers walk out and install them for FREE under 5 minutes after your purchase. I saw at least 3 service associates walk through the waiting area chatting, getting water, etc. Not saying they don't deserve a break, just saying a 5 minute job shouldn't take 1.5 hrs to complete. Very disappointing... More

Car purchase Had an amazing experience at JTs Kia! Joe Delmege did everything he could to make sure I got out of a bad car situation, into the vehicle I wanted and Had an amazing experience at JTs Kia! Joe Delmege did everything he could to make sure I got out of a bad car situation, into the vehicle I wanted and with a very reasonable car payment. I would absolutely recommend anyone come see Joe for a new car! More

Keith was Awesome Our salesperson Kieth was awesome, was very helpful and friendly. Walked through the process with my wife and I, would highly recommend to him for an Our salesperson Kieth was awesome, was very helpful and friendly. Walked through the process with my wife and I, would highly recommend to him for anyone looking for a vehicle More

cleanliness of new 2119 kia sportage bought new. We bought a brand new Sportage last month. It went back to get detailed. All the windows had a haze on them like they were never cleaned. And for a 21 We bought a brand new Sportage last month. It went back to get detailed. All the windows had a haze on them like they were never cleaned. And for a 2119 vehicle with 18 miles on it was not very clean. But as far as the car is concerned a 2119 Sportage EX we love it. The salesman Tim Moron was great he was a big help. Because of him we bought a2116 Forte for our second car. That vehicle was also not cleaned properly we had to pay to get both cars washed and cleaned. Just want to know does the dealership clean the cars when they are sold. I wonder because we a new 2117 kia sportage 2 years ago and used it as a trade in witch was cleaner then our new car. More

The worst service I’ve ever had there First my car was taken then park and lost yes the bought me someone else car and then told me rudely that it was my car I then asked to speak with a m First my car was taken then park and lost yes the bought me someone else car and then told me rudely that it was my car I then asked to speak with a manager of course he wasn’t in I was given a number to call I did left a message only to have my call returned 3 days later and to top it off I was late for my job at FtJackson I work in customer service never would I or could treat someone like that!!! More