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JTs Kia

Columbia, SC

4.5
1,179 Reviews

190 Greystone Blvd

Columbia, SC

29210

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Showing 1,179 reviews

February 05, 2019

Exceeded Expectations Lauren reviewed all work with me and made sure I knew what was to be done and how much it would cost. She stayed in touch as work progressed. She pa More

by Phil1227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren
Feb 06, 2019 -

JTs Kia responded

Lauren is a viable staff member and we are pleased to hear she was able to make things easier for you!

February 01, 2019

Inept mechanics Took my vehicle in for noise several times. They told me I needed ac compressor replaced to fix noise at a cost of $1150. Since compressor was no cove More

by Bj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service tech
Feb 06, 2019 -

JTs Kia responded

Thank you for bringing this situation to our attention. First and foremost, we would like to apologize for any inconvenience we may have caused you, as well as any miscommunication that has led to your distrust in our dealership. We are discouraged to hear of your negative experience. Above all else, providing excellent customer service is our main goal and we hope you will be willing to visit us again in the future.

January 28, 2019

Great The workers were Very nice and friendly also will help you out if you have low credits. The place is clean and Neat. Love it More

by tyquannas1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/a
Jan 29, 2019 -

JTs Kia responded

We're very pleased to know that we were able to make your experience with us great. Thank you for giving us this review, we appreciate hearing customer feedback.

January 27, 2019

Great Customer Service!! Jacoby was very professional walked us through the process quickly and answered all of our questions. Highly recommend JT’s Kia! Enjoyable Experien More

by Sportage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jatoby, Robbie
Jan 28, 2019 -

JTs Kia responded

Thank you for taking the time to write your review of our dealership, your comments are very much valued!

January 27, 2019

great and fast customer service i have been coming to JT Kia for years with many different vehicles and they have always provided fast service with oil changes and good service advis More

by Cowboykia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith
Jan 28, 2019 -

JTs Kia responded

Thank you for rating and reviewing our services here. We're very pleased to know that we were able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day!

January 24, 2019

BEST CAR EXPERIENCE EVER! Killian dealership is well managed and friendly. They made me feel at home in the reception area. I was asked specific questions all the way down to More

by Sorento2019!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent
Jan 25, 2019 -

JTs Kia responded

Thank you for the five-star rating! We are glad to know that we were able to provide you with an amazing experience! Customer satisfaction is always our goal and we hope to accomplish that with you again in the future.

January 14, 2019

Service Dept also the sales dept Love JT Kia! Bought two cars from there and love how the experience was and my sales rep! Mike Taranto . The service department is so efficient as wel More

by Pam3571
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Keller
Jan 15, 2019 -

JTs Kia responded

Thank you for choosing our dealership, and for taking the time to write a review! We are so glad you found the experience easy and our staff friendly here at JT's Kia of Columbia.

January 12, 2019

Purchase experience Sales associate had very little knowledge of the car...seemed bothered when asked to give an overview...would not consider returning for another purch More

by Kia
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
AJ
Jan 18, 2019 -

JTs Kia responded

On behalf of JT's Kia of Columbia, we sincerely apologize for the dissatisfaction that you have experienced with our dealership. If there is anything that we can do at this point to rectify the situation, please let us know. Thank you.

January 09, 2019

New vehicle purchase Joe Delmege our sales person was excellent with his customer service and with the selection of our new vehicle! We would definitely recommend him to a More

by MilissaThreatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Delmege
Jan 10, 2019 -

JTs Kia responded

Rest assured, we will take your comments for further encouragement within the team to ensure excellent service and a warm welcome for your next visit. Have a great day and we hope to work with you again.

January 09, 2019

Awesome customer service n experience! I had a wonderful experience @ JTs Kia. My salesman was Mr Terrell n I couldn't have asked for a better person. Super nice n patient as well. He actua More

by WONDERFUL, LOVED SALESMAN (Terrell) [CannJames]
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrell
Jan 09, 2019 -

JTs Kia responded

Thank you for your review. We are happy to to know that Mr. Terrell was able to help you and your husband get into new vehicles. Have a great day!

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