
JTs Kia
Columbia, SC
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Amazing Customer Care!!! It’s simple...I came in looking for car and Vince Hicklin made the process so easy, no pressure and took his time with me. I loved that! Travis Thomp It’s simple...I came in looking for car and Vince Hicklin made the process so easy, no pressure and took his time with me. I loved that! Travis Thompson was very helpful at signing; he went over everything and made me feel comfortable with the sale! They both were very personable...It all felt like talking to friends or family! Its amazing when you receive exceptional customer care I will definitely refer others to JT Kia! Thank you guys 😊 More
Great experience. Very direct and shown what I wanted Excellent dealership and a great experience with Michael Cato. Very little haggling and excepted my offer. Great service from finance manager also. Lo Excellent dealership and a great experience with Michael Cato. Very little haggling and excepted my offer. Great service from finance manager also. Lover all a excellent experience More
Alternater replaced Had my alternator replaced passing through from Atlanta. Car was making a noise from the time I drove off the lot. Took it to the shop when I got ho Had my alternator replaced passing through from Atlanta. Car was making a noise from the time I drove off the lot. Took it to the shop when I got home to find that one of the sub frame bolts was gone. This bolt had to be removed to replace the alternator. Have been in touch with Justin and Warren in service and provided them with the invoice and the explanation. Was told I would be reimbursed to have the bolt replaced but after two weeks and numerous calls and texts no check. Did have a first class experience as it was late in the day on Friday and I was out of town. Just want my $84 !! More
Great Experiencd We had a great experience at JTs Kia, they were super accommodating and helpful. We really enjoyed our buying experience. AJ was great and took great We had a great experience at JTs Kia, they were super accommodating and helpful. We really enjoyed our buying experience. AJ was great and took great care of us. More
Not that great of a experience Detail job sucked. Only cared about the sale. We forgot a cd in our truck. Went back to get it and found the detail crew had stolen it. Very disappoin Detail job sucked. Only cared about the sale. We forgot a cd in our truck. Went back to get it and found the detail crew had stolen it. Very disappointing. The only thing good about it was the salesman was kind and courteous More
New sorento or optima purchase The sales person was knowledgeable and reviewed several options with me that I didn’t think of and I test drove both vehicles I was interested in. He The sales person was knowledgeable and reviewed several options with me that I didn’t think of and I test drove both vehicles I was interested in. He was friendly and most of all respectful. I would definitely recommend jks kia to people I know. It was a great shopping experience. More
Oil change First time was free and was ever pleasant took longer then I thought but the environment was quite and clean. Refreshing snacks and water as well. First time was free and was ever pleasant took longer then I thought but the environment was quite and clean. Refreshing snacks and water as well. More
Not a pleasant experience I took my car in for service due to several sensor lights displaying on the dash. I felt rushed and pressured to buy a new car and the sales person ke I took my car in for service due to several sensor lights displaying on the dash. I felt rushed and pressured to buy a new car and the sales person kept stressing how unsafe my old car was. Now I'm not sure that wasn't just a sales tactic. Admittedly, I got tired of the process of looking at cars and when we agreed on a price, I just took it. We had talked about the features of my old car and I expressed an interest in having the same features. I did not get those same features. Yes, I was at fault for not being more observant, but the sales agent also knew my needs. I am not happy with the car I purchased. More
Great Experience Great Staff! My salesman was Jacobe Jones he was recommended by my cousin. Not only did Jacobe provide excellent customer service he went above and beyond to ease My salesman was Jacobe Jones he was recommended by my cousin. Not only did Jacobe provide excellent customer service he went above and beyond to ease the fears of purchasing a new car. I wasn’t for sure I even qualified for a car however, it turns out I qualified for two cars. Moving fast forward he was also able to get a friend of my cousins and myself in a new automobile as well. Now that’s great service. He was pleasant, down to earth and knew his product along with his job. By referring my friend I got a $500.00 check from JT’s. This was a great experience for me. Thanks JT’s thanks Jacobe J! More
Service Dept Went in for oil change and the customer service was excellent. Lauren is an exceptional representation JT's Kia of Columbia! She checked to make sure Went in for oil change and the customer service was excellent. Lauren is an exceptional representation JT's Kia of Columbia! She checked to make sure my car didn't have any recalls; that was reassuring. More