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JTs Kia

Columbia, SC

4.5
1,179 Reviews

190 Greystone Blvd

Columbia, SC

29210

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Showing 1,179 reviews

April 30, 2019

Amazing Customer Care!!! It’s simple...I came in looking for car and Vince Hicklin made the process so easy, no pressure and took his time with me. I loved that! Travis Thomp More

by Penny2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Added in Review
Apr 30, 2019 -

JTs Kia responded

Hi Penny - This is exactly the experience we want for our customers! It's wonderful to hear that you felt comfortable working with Vince and Travis and that the purchasing process was easy. We are honored to have you as part of the JT's Kia of Columbia family and are grateful for your recommendation.

April 30, 2019

Great experience. Very direct and shown what I wanted Excellent dealership and a great experience with Michael Cato. Very little haggling and excepted my offer. Great service from finance manager also. Lo More

by Jeff1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael cato
Apr 30, 2019 -

JTs Kia responded

Thanks so much, Jeff! We are happy to hear that Michael made it easy for you to get into your new car. Congratulations and safe driving!

April 29, 2019

Alternater replaced Had my alternator replaced passing through from Atlanta. Car was making a noise from the time I drove off the lot. Took it to the shop when I got ho More

by Dave
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren
May 01, 2019 -

JTs Kia responded

Hi Dave - I would like to apologize again for the issues you experienced with your vehicle after your visit with us. This was an oversight on our part and I hate that we let you down. I am also very sorry for the delay in your reimbursement. I'm going to check on the status of your refund and then give you a call. Thank you, Rich Koellner - Service Manager - 803-509-5555

April 19, 2019

Great Experiencd We had a great experience at JTs Kia, they were super accommodating and helpful. We really enjoyed our buying experience. AJ was great and took great More

by Ltdaniels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ
Apr 19, 2019 -

JTs Kia responded

We are delighted to hear that your car-buying experience was a success! It makes our day when our customers are enjoying their time at JT's Kia of Columbia. Thanks so much and safe driving in your new ride!

April 19, 2019

Not that great of a experience Detail job sucked. Only cared about the sale. We forgot a cd in our truck. Went back to get it and found the detail crew had stolen it. Very disappoin More

by Craneman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rufus
Apr 22, 2019 -

JTs Kia responded

Five-star service is our goal and I am so sorry that we let you down. It is very concerning to hear that you had a CD stolen from your vehicle. Would you please give me a call? I'd like the get the details of your visit so I may look into this. Thank you, Mark Coleman - General Manager - 803-509-5555

April 19, 2019

New sorento or optima purchase The sales person was knowledgeable and reviewed several options with me that I didn’t think of and I test drove both vehicles I was interested in. He More

by Nonachef1681@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrell
Apr 22, 2019 -

JTs Kia responded

We are thrilled to read about your visit to JT's Kia of Columbia! It's wonderful that you received knowledgeable service and were able to test drive the vehicles you were interested in. If there is anything else we can assist with, please let us know.

April 12, 2019

Oil change First time was free and was ever pleasant took longer then I thought but the environment was quite and clean. Refreshing snacks and water as well. More

by tyquannas1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manger
Apr 12, 2019 -

JTs Kia responded

Thank you for sharing your recent experience getting an oil change at JT's Kia of Columbia! We are happy to hear that you enjoyed our facilities. We are grateful for your feedback and hope we have the opportunity to serve you again.

April 08, 2019

Not a pleasant experience I took my car in for service due to several sensor lights displaying on the dash. I felt rushed and pressured to buy a new car and the sales person ke More

by justmyexpxerience
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Delmege, Gioia Paczkowski
Apr 10, 2019 -

JTs Kia responded

I’m sorry to see that you were not satisfied with your experience and are unhappy with the vehicle you purchased. I would really appreciate your feedback and, if you are willing, would like to discuss your visit further. I will search for your contact information but in case I can't find it, would you consider giving me a call? Thank you, Mark Coleman - General Manager - 803-509-5555

April 06, 2019

Great Experience Great Staff! My salesman was Jacobe Jones he was recommended by my cousin. Not only did Jacobe provide excellent customer service he went above and beyond to ease More

by AngieBsKia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacobe Jones
April 05, 2019

Service Dept Went in for oil change and the customer service was excellent. Lauren is an exceptional representation JT's Kia of Columbia! She checked to make sure More

by Lynn123
Recommend Dealer
Yes
Employees Worked With
Lauren
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