JTs Kia

Service Great people. Great service. Quick service. They really help me out at the end of the day. Snacks and a TV to watch while you wait. Great place! Great people. Great service. Quick service. They really help me out at the end of the day. Snacks and a TV to watch while you wait. Great place! More

Great Servive I have been having my service with JT'S Kia since I bought my car they are always friendly and give great service I would recommend JT'S to anyone ke I have been having my service with JT'S Kia since I bought my car they are always friendly and give great service I would recommend JT'S to anyone keep up the good work! More

Road trip. Was on a road trip from Ohio to Georgia. Air conditioner started acting up. Pulled into JT Kia. They took care of us without an appointment. The Was on a road trip from Ohio to Georgia. Air conditioner started acting up. Pulled into JT Kia. They took care of us without an appointment. They were awesome. Would definitely recommend them. More

IT'S A NEW CAARRR! Very good purchasing experience. I would definitely recommend this dealership to others, although I must say come in with pictures of the deals you ha Very good purchasing experience. I would definitely recommend this dealership to others, although I must say come in with pictures of the deals you have seen advertised because they 'forgot' that the deals I saw existed. Overall though it was an awesome experience that had me walk away with a new vehicle. Thanks J.T. Kia! More

New Car Purchase Deon Davis was very professional in helping me get exactly what I wanted in a vehicle. I wanted great gas mileage, navigation features, backup camera Deon Davis was very professional in helping me get exactly what I wanted in a vehicle. I wanted great gas mileage, navigation features, backup camera and a larger, sleek vehicle due to my constant travel. The car I chose had all the features. My service was outstanding. More

New owner You have to know the promotions. I could of made a better pitch for year in clearance but it wasn't mentioned to me. My trade in value were trash. I d You have to know the promotions. I could of made a better pitch for year in clearance but it wasn't mentioned to me. My trade in value were trash. I didn't like the way they handle me with the trade in. Trying to sell me a car by valuing my car that I drove over there as trash. I really didn't appreciate it. More

Scheduled Service Took my 2018 Kia Sorento into JT's Kia off of Killian Road for the regularly scheduled service. As usual, everything went well. I was kept informed Took my 2018 Kia Sorento into JT's Kia off of Killian Road for the regularly scheduled service. As usual, everything went well. I was kept informed of the status of my vehicle, and advised of any needed additions. More

New car They were great to work with and knew exactly what I wanted. No pressure at all. They did everything to make my experience great! Great place. They were great to work with and knew exactly what I wanted. No pressure at all. They did everything to make my experience great! Great place. More

Poor Customer Service I purchased a vehicle about a month ago (As Is), but I informed my sales person that the automatic locks in the car did not work and I would like to h I purchased a vehicle about a month ago (As Is), but I informed my sales person that the automatic locks in the car did not work and I would like to have that fixed (after all, this is a safety issue). You had to manually lock and unlock the doors. The key did not even work. My sales person said he would look into it, but never did. I left messages for him to return my call for three days and I did not get a return call. Finally, I contacted the service department that told me I would need to have Nissan take a look at it since it was a Nissan Versa. So, I took it over to the Nissan Dealership and they stated that all four actuators needed to be replaced. The manager at Kia told Nissan to have me bring the car back to them and they would take care of it. I had to pay $134.00 for the diagnostic check. I was already 4 days without my vehicle at this time. So, I took the vehicle over to Kia and dropped it off. This was a disaster. No one returned my call to let me know what was going on, and every time I spoke with the sales manager that told me to bring the car over, he directed me to talk to the service night manager. When I spoke with the night manager, he kept directing me to speak to the sales manager. This went on for four days and finally the service department did admit that actuators were needed. The sales manager now says that they would not foot the bill and I would have to pay half of a $1200 bill, and they would have to order the part. This was poor customer service by Kia and not good business. After being informed that Kia would take care of the problem, me being charged $134, and being without my vehicle for almost two weeks, this was the best they could do. I told them that I would just come and pick my vehicle up and would not do any further business with them. This was the worst customer service that I have ever experienced with a car dealership, and no one seems to be worried about customer satisfaction. JT's Kia was nothing like JT's Dodge that I purchased a truck from. I was very disappointed and would not recommend them to anyone. It seems like they are only concerned about the "SALE" and not the "CUSTOMER", as advertised. More

Amazing!!! Terrell Shaw was an amazing salesman. He was so patient and knowledgeable about our purchase. He didn't rush us. He explained everything to us very we Terrell Shaw was an amazing salesman. He was so patient and knowledgeable about our purchase. He didn't rush us. He explained everything to us very well. He is great!!! More