
JTs Kia
Columbia, SC
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Service was our mission Dealership seems to be organized and busy. My van was quickly registered and we were waiting for the person to return with good or bad news. Service w Dealership seems to be organized and busy. My van was quickly registered and we were waiting for the person to return with good or bad news. Service was our mission today so when the guy returned he gave us a few options we could do. Decided to replace a filter, and was on our way. The dealership seems to take care of the customer well and we wish you a Merry Christmas and a wonderful New Year. More
Everything is great .... if your salesman is in the office. Had a great experience with getting my Oil change, tires rotated, and the other basic needs. But ! i was called and told my second key fob was ready Had a great experience with getting my Oil change, tires rotated, and the other basic needs. But ! i was called and told my second key fob was ready for pickup. I get there, its "oh, your salesman isnt here", "lemme see if i can find someone to program your key fob". "oh, now i cant find your key fob". "Can you come back when your Salesman is here ?" ... sigh ... this is my second attempt at getting my key fob. no one wants to make special trips, ... thats why i asked about it on the PHONE and you said YES. but the real answer was ........... yes, IF .... your salesman is also here. 6 months later .... still need THAT salesman to get my key fob ?? sigh ..... still no key fob. More
Great service and the staff have excellent customer service skills. Great service performed on my vehicle. Dealership is clean and provides snacks while I waited for my vehicle. service skills. Great service performed on my vehicle. Dealership is clean and provides snacks while I waited for my vehicle. More
Service Department Excellent sales and service department, I always wait on my car when it's being serviced, snacks and internet service provided at no cost, and never h Excellent sales and service department, I always wait on my car when it's being serviced, snacks and internet service provided at no cost, and never had to wait too long for to serviced , including car wash More
Great service! When I come in I'm greeted by a service clerk. I normally leave my car and come back. They always give me a time my car will be ready and it's always ready by the time they tell me. When I clerk. I normally leave my car and come back. They always give me a time my car will be ready and it's always ready by the time they tell me. When I return they're ready for me to sign paper work and walk me to my car. More
My purchase was a good experience. Victor was very helpful during the process. Answered all of my questions. Offering refreshments while waiting to finish paperwork. helpful during the process. Answered all of my questions. Offering refreshments while waiting to finish paperwork. More
We take our car to the service department for our oil changes and maintenance. These folks are always welcoming, kind, courteous, and true professionals. They offer a cozy waiting area with snacks,coffe changes and maintenance. These folks are always welcoming, kind, courteous, and true professionals. They offer a cozy waiting area with snacks,coffee, charging stations, and a kids area. We will go to JTs Kia when we decide to upgrade. Definitely one of the best dealerships around. More
Service was not VIP or professional as advertised. I dropped my car off for service and was not notified when it was ready. I called and checked on my vehicle and was told it was ready hours prior. Upon dropped my car off for service and was not notified when it was ready. I called and checked on my vehicle and was told it was ready hours prior. Upon arriving, I waited 20 minutes for someone to address me and checkout. Not satisfied with experience! More
A young lady came out to greet me as I got of my car to look around. Every one was friendly and helpful throughout the whole process of me purchasing my car and it wasn’t a long drawn out process. I’ve alw look around. Every one was friendly and helpful throughout the whole process of me purchasing my car and it wasn’t a long drawn out process. I’ve always driven a Toyota, but I’m very pleased with my Kia. More