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JTs Kia

Columbia, SC

4.5
1,179 Reviews

190 Greystone Blvd

Columbia, SC

29210

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Showing 1,179 reviews

December 17, 2019

Service was our mission Dealership seems to be organized and busy. My van was quickly registered and we were waiting for the person to return with good or bad news. Service w More

by cbshirer60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall
Dec 17, 2019 -

JTs Kia responded

Customer satisfaction is our priority and we are delighted that this came through to you! It's wonderful to hear that our team could assist with your diagnosis and allow you to choose the best repair option for you and your vehicle. Thank you so much for coming to JT's Kia of Columbia! We hope you have a wonderful holiday season.

December 16, 2019

Everything is great .... if your salesman is in the office. Had a great experience with getting my Oil change, tires rotated, and the other basic needs. But ! i was called and told my second key fob was ready More

by dejaeviz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal Cato - salesman
Dec 17, 2019 -

JTs Kia responded

I'm so sorry for our miscommunication here. We certainly want to help get you that key fob, but I won't be able to help without your full name. Would you please call me when you get the chance? Thank you! Mark Coleman - General Manager - 803-509-5555

December 15, 2019

Great service and the staff have excellent customer service skills. Great service performed on my vehicle. Dealership is clean and provides snacks while I waited for my vehicle. More

by rbrice
Recommend Dealer
Yes
Employees Worked With
Marcin
Dec 16, 2019 -

JTs Kia responded

Thank you for the review! All of us here at JT's Kia of Columbia are so pleased to know that we lived up to our 5 star standard. We are looking forward to working with you again!

December 13, 2019

Excellent customer service!Ready to serve you.Constantly keep you informed on what's going on. They work very hard for you! Go JT K. More

by TAB.
Recommend Dealer
Yes
Employees Worked With
Joe
Dec 13, 2019 -

JTs Kia responded

Thank you for the rave review! We are so happy to hear that you're satisfied with the service you received from our team at JT's Kia of Columbia. Safe driving in our new ride!

December 13, 2019

Service Department Excellent sales and service department, I always wait on my car when it's being serviced, snacks and internet service provided at no cost, and never h More

by ttill23425
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Turner
Dec 13, 2019 -

JTs Kia responded

Thank you for the 5 star review! We are so pleased to hear that you enjoy your time with us here at JT's Kia of Columbia. It is always a pleasure to help you out! We are looking forward to seeing you again.

December 13, 2019

Great service! When I come in I'm greeted by a service clerk. I normally leave my car and come back. They always give me a time my car will be ready and it's always ready by the time they tell me. When I More

by blackbutterfly
Recommend Dealer
Yes
Employees Worked With
Lauren
Dec 13, 2019 -

JTs Kia responded

Thank you for the 5 stars! We are so pleased to hear that you enjoyed working with us here at JT's Kia of Columbia. Ensuring that our customers receive timely communication and friendly service is always the goal for us, and we are so glad that we are living up to our values. We are looking forward to seeing you again!

December 07, 2019

My purchase was a good experience. Victor was very helpful during the process. Answered all of my questions. Offering refreshments while waiting to finish paperwork. More

by lele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor
Dec 09, 2019 -

JTs Kia responded

It's great to hear that Victor delivered helpful service which earned your business! Thank you so much for coming to JT's Kia of Columbia. We hope you are absolutely loving your new vehicle.

November 29, 2019

We take our car to the service department for our oil changes and maintenance. These folks are always welcoming, kind, courteous, and true professionals. They offer a cozy waiting area with snacks,coffe More

by Rhiannon Tisdel
Recommend Dealer
Yes
Employees Worked With
Don't remember it was the service team
Dec 02, 2019 -

JTs Kia responded

Rhiannon, your review means a lot to us! We are so grateful to have you as a regular customer. Providing our customers with kind and courteous service is important to us here at JT's Kia of Columbia, and we couldn't be more pleased to hear that we lived up to our values. We are looking forward to seeing you again!

November 21, 2019

Service was not VIP or professional as advertised. I dropped my car off for service and was not notified when it was ready. I called and checked on my vehicle and was told it was ready hours prior. Upon More

by Zadora
Recommend Dealer
No
Employees Worked With
Marcin
Nov 21, 2019 -

JTs Kia responded

Zadora - Clearly there were miscommunications on our end here and I'm so sorry for this. I'm going to look into what happened during your visit so I can address these concerns with my team. I'm available to take your call if you'd like to discuss this further. Thank you for your feedback, Rich Koellner - Service Manager - 803-509-5555

November 19, 2019

A young lady came out to greet me as I got of my car to look around. Every one was friendly and helpful throughout the whole process of me purchasing my car and it wasn’t a long drawn out process. I’ve alw More

by Jackiedwilliams47
Recommend Dealer
Yes
Employees Worked With
AngelinaC
Nov 19, 2019 -

JTs Kia responded

Hi Jackie - We love to hear that you were welcomed to our dealership and treated with five-star service! We are especially glad that you're enjoying your new Kia. Thank you so much for allowing us the chance to assist you!

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