
JTs Kia
Columbia, SC
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Excellent Customer Service Everytime that I've had to take my Kia to be serviced, I've been treated with the utmost respect. They believe in taking care of the customer. Everytime that I've had to take my Kia to be serviced, I've been treated with the utmost respect. They believe in taking care of the customer. More
Committed to satisfying the customer. Listening and understanding the consumer concerns. Then discussing the best way to handle the situation making sure you understand what need to be done and how and understanding the consumer concerns. Then discussing the best way to handle the situation making sure you understand what need to be done and how and why they addressed that particular issue More
Scheduled Service As usual, had a wonderful experience with my routine scheduled service at JT's Kia. I was in and out quickly, with no issues to deal with. Always pl As usual, had a wonderful experience with my routine scheduled service at JT's Kia. I was in and out quickly, with no issues to deal with. Always pleasurable and the team is very helpful. More
Awesome job! I went in looking for a pre-owned luxury car but instead was sold upon a 2020 Stinger. They are very knowledgeable, very courteous and respectful and I went in looking for a pre-owned luxury car but instead was sold upon a 2020 Stinger. They are very knowledgeable, very courteous and respectful and very attentive to the customer's needs. More
James was very respectful and the work was done well. The work was done in a timely matter. Thank you for the recommendations that needed to be done. work was done in a timely matter. Thank you for the recommendations that needed to be done. More
This dealership gets the job done. However, upon arrival, it is usually a wait time before someone greets you to check in. Vehicle was not reset to update service was completed. Expect to wait to check in an it is usually a wait time before someone greets you to check in. Vehicle was not reset to update service was completed. Expect to wait to check in and check out. More
My experience with JT Kia was awesome. The staff was very friendly and they took the necessary steps to ensure everyone’s safety. My salesman Antoine was very helpful and knowledgeable. friendly and they took the necessary steps to ensure everyone’s safety. My salesman Antoine was very helpful and knowledgeable. More
Just had the wife's car serviced. Started making a very loud noise once you get up to interstate speed, which it didn't do before. No idea what they messed with to make that happen. Took the car back to loud noise once you get up to interstate speed, which it didn't do before. No idea what they messed with to make that happen. Took the car back to JT's. Turns out the wheel assembly has "gone bad". they replaced it under warranty. It has taken them 2 years to figure this out (oh, this is the shortened version of a long story). It got worse. Then there was another noise, which started at 30mph and got worse the faster you went. Took it back and they wanted to charge us $200+ for new wheels. Told them "no" because they are new tires from Goodyear and under warranty. Took the car to Goodyear and it turns out JT's didn't align the wheels when they replaced the wheel assembly. More
Had my car service all was professional. And kind. They kept me update and offered there ride service for lunch. Anthony the service manager is a asset to your company as he is professional and cares about kept me update and offered there ride service for lunch. Anthony the service manager is a asset to your company as he is professional and cares about you as a customer. Thanks for the great service. What a great team More