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JTs Kia

Columbia, SC

4.5
1,179 Reviews

190 Greystone Blvd

Columbia, SC

29210

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Showing 1,179 reviews

August 13, 2020

Excellent Customer Service Everytime that I've had to take my Kia to be serviced, I've been treated with the utmost respect. They believe in taking care of the customer. More

by ronald adams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcin
Aug 13, 2020 -

JTs Kia responded

Hi Ronald - We are so proud to have earned your business and happy to hear that you have had such great experiences at JT's Kia of Columbia. Thank you for the review and we are wishing you many safe and happy miles down the road!

August 10, 2020

Awesome customer service. Friendly atmosphere and timely service. It was really great to buy the car on the car I wanted in the color I wanted!! More

by Cchance235
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ
Aug 10, 2020 -

JTs Kia responded

We are thrilled to hear that you are so happy with your purchase! Thank you for taking the time to share and for choosing JT's Kia of Columbia. Congratulations on the new car and we hope to see you back again in the future!

July 20, 2020

Committed to satisfying the customer. Listening and understanding the consumer concerns. Then discussing the best way to handle the situation making sure you understand what need to be done and how and More

by Johnnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcin
Jul 20, 2020 -

JTs Kia responded

Johnnie, thank you for the positive feedback about your recent visit at JT's Kia of Columbia! Customer service is our highest priority, so it makes our day to hear that you had such an attentive and transparent experience with our service team. Thank you for trusting us with you vehicle and your business!

July 17, 2020

Scheduled Service As usual, had a wonderful experience with my routine scheduled service at JT's Kia. I was in and out quickly, with no issues to deal with. Always pl More

by dkgrind
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember young man's name
Jul 17, 2020 -

JTs Kia responded

We're so lucky to have you as a loyal customer! We're thrilled to hear that our team was able to deliver efficient and friendly service at your latest checkup. Thank you for continuing to trust JT's Kia of Columbia with your vehicle!

July 08, 2020

Awesome job! I went in looking for a pre-owned luxury car but instead was sold upon a 2020 Stinger. They are very knowledgeable, very courteous and respectful and More

by Jmaque
Recommend Dealer
Yes
Employees Worked With
Joe is the man!
Jul 09, 2020 -

JTs Kia responded

Thank you for the 5-star review! It was our pleasure to work with you here at JT's Kia of Columbia, and we hope that you continue to enjoy your 2020 Kia Stinger!

July 05, 2020

James was very respectful and the work was done well. The work was done in a timely matter. Thank you for the recommendations that needed to be done. More

by Divasmom
Recommend Dealer
Yes
Employees Worked With
James
Jul 06, 2020 -

JTs Kia responded

Thank you for the review! We are so glad you enjoyed working with James here at JT's Kia of Columbia. We will certainly let him know that you appreciate his help!

July 05, 2020

This dealership gets the job done. However, upon arrival, it is usually a wait time before someone greets you to check in. Vehicle was not reset to update service was completed. Expect to wait to check in an More

by Zadora
Recommend Dealer
Yes
Employees Worked With
Marcin
Jul 06, 2020 -

JTs Kia responded

It's our goal to make the service process seamless and I apologize that this hasn't been your experience. I will look into our processes to see if there are steps we can take to improve. I'm also sorry that your vehicle was not reset at your recent visit. Please give me a call if I can be of any assistance. Thank you for your business, Anthony Incarnato - Service Manager - 803-509-5555

June 30, 2020

My experience with JT Kia was awesome. The staff was very friendly and they took the necessary steps to ensure everyone’s safety. My salesman Antoine was very helpful and knowledgeable. More

by Awesome Girl
Recommend Dealer
Yes
Employees Worked With
Antoine
Jun 30, 2020 -

JTs Kia responded

Thank you! We always love to hear from our JT's Kia of Columbia customers and we appreciate you taking the time to share this generous feedback. Safe driving and we hope to see you down the road!

June 30, 2020

Just had the wife's car serviced. Started making a very loud noise once you get up to interstate speed, which it didn't do before. No idea what they messed with to make that happen. Took the car back to More

by jaweekes
Recommend Dealer
No
Employees Worked With
No idea
Jun 30, 2020 -

JTs Kia responded

I'm so sorry for the issues you experience with your vehicle and that you had to make multiple trips to our dealership. This isn't what we want for our customers, and I can certainly understand your frustration. We are going to look into what happened here to make sure it's addressed. If you would like to discuss anything with me directly, please give me a call. Thank you, Anthony Incarnato - Service Manager - 803-509-5555

June 26, 2020

Had my car service all was professional. And kind. They kept me update and offered there ride service for lunch. Anthony the service manager is a asset to your company as he is professional and cares about More

by Pltimms
Recommend Dealer
Yes
Employees Worked With
Anthony service manager,
Jun 26, 2020 -

JTs Kia responded

Thank you for sharing your experience at JT's Kia of Columbia! We're thrilled that you had a 5-star service visit and we appreciate your generous feedback about our team. Safe driving and we'll see you next time!

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