JTs Kia

I bought a 2020 Telluride which has proven to be a lemon. Maintenance records show a mysterious fuel leak reported by the previous owner. Since JT's "couldn't replicate the leak smell" for a year and even af Maintenance records show a mysterious fuel leak reported by the previous owner. Since JT's "couldn't replicate the leak smell" for a year and even after the owner traded it in, they just sold it anyways! 6 weeks and I am out my money and have no car to drive. They've made no attempt to fix it yet. More

I usually don't talk bad about people but the service department is terrible. I just bought my suv recently and it's already having problems. So I took it into the service department and they held it all department is terrible. I just bought my suv recently and it's already having problems. So I took it into the service department and they held it all day first of all so I called about 4 pm that afternoon and the service advisor put me on hold for 20 minutes then he came back and said that they didn't get a chance to look at my suv. So the next day he called me and told me they couldn't find anything wrong with it and a couple of days before it rained and the part by my sunroof was leaking . I am very disappointed in the customer service skills. So my suv is still not fixed. He told me to take pictures or record it. Unsatisfactory!! More

My service was great my salesman Benjamin howard is great at answering all my questions. I'm having a little trouble getting my car put in the shop to get fix what needs to be fix. at answering all my questions. I'm having a little trouble getting my car put in the shop to get fix what needs to be fix. More

I didn't lije their services at all.. They had a mechanic work on my car that didn't have any experience at all.. He broke off a part on my car and glued it back with some type of glue.. My service engine li work on my car that didn't have any experience at all.. He broke off a part on my car and glued it back with some type of glue.. My service engine light came on. Saying i needed to replace that part.. I took my car to my mechanic to fined out that was the problem.. i took my car for a power steering pump to be fixed and im still having problems with my steering.i will not advise anyone to go to JDs kia.. Bad business.. I spoke to the manager about getting reimbursed on my for paying my mechanic he said he was going to send my bill to my warranty company i have yet to hear anything else about my money returning to me for a refund.. Bad business.. More

Bianca and Jason went above and beyond to get me in the car I wanted , which is a 2021 K5 …. I absolutely love love love my new car and I would definitely purchase from them again in the future . car I wanted , which is a 2021 K5 …. I absolutely love love love my new car and I would definitely purchase from them again in the future . More

Awesome service and very helpful . I needed a new car that was reliable for my drive to work and this location made sure I was satisfied that was reliable for my drive to work and this location made sure I was satisfied More

The staff was friendly and very helpful. I was very happy with everything. Everyone worked together to ensure I received a great deal super happy. with everything. Everyone worked together to ensure I received a great deal super happy. More

I went in for my vehicle to be checked as the check engine light would flash periodically and my car would also start shaking. Both the light and the shaking were very sporadic so it was hard to say wh engine light would flash periodically and my car would also start shaking. Both the light and the shaking were very sporadic so it was hard to say when it started/stopped, etc. Long story short, I took my car there FOUR times!!! Needless to say they never resolved the issue. Yes...NEVER resolved the issue! I took my vehicle to a trusted maintenance shop and they fixed it immediately. JTs Kia charged me $500 worth of "guess" work and lost me as a customer. And because i feel this is worth noting....during the last visit I had to return and insist they replace my belt for free because during the last service the technician had it half way on the conveyor (or whatever you call it) and it was rubbing and therefore shredding against the engine!!! And i do have pictures of this mess. That had to be the most careless, slipshod work in history. Had I not had my family member check out my vehicle, I would've had to get a new belt thanks to them. I will never return, not even for an oil change. The worst incompetent technicians. More

I went bought a car this weekend , I would like to thank Austin and everyone for being very patient with me . I didnt feel rushed or pressured from anyone . Everyone was helpful and friendly thanks again Au Austin and everyone for being very patient with me . I didnt feel rushed or pressured from anyone . Everyone was helpful and friendly thanks again Austin More