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JTs Kia

Columbia, SC

4.5
1,179 Reviews

230 Killian Commons Pkwy

Columbia, SC

29203

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Showing 1,179 reviews

August 02, 2021

I’d recommend this dealer for new vehicles. I purchased a used vehicle and 3 days later had to replace the battery. Never got reimbursed More

by klasonde
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bianca
Aug 02, 2021 -

JTs Kia responded

Thank you for taking time to post a review. If there was a mistake on our end then I sincerely apologize. I would be glad to look into what happened here to see what I can do to help. Please reach out to me directly as I won't be able to find your contact information from this review. Mark Coleman - General Manager - 803-509-5555

July 30, 2021

I purchased my 2nd pre -owned vehicle July 1st 2021. My first was March 29th 2019. Both were the Kia Soul, which I Love. Jacob Jones and TJ Corbin were my Salesmen. They both worked hard to get what I w More

by bcgrovrs1111@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Jones 2019, TJ Corbin 2021
Aug 02, 2021 -

JTs Kia responded

Barbara - Thank you so much for choosing JT's Kia of Columbia! We are delighted to hear that you are enjoying your 2016 Kia Soul and appreciate you taking time to commend Jacob and TJ. Congratulations and we look forward to working together in the future!

July 25, 2021

Patient, reliable, detailed. This dealership is not pushy, they are honest, and the girls that help you with your cars features at the end are excellent! More

by Jeffery.g.harris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Swartz
Jul 26, 2021 -

JTs Kia responded

Jeffery - thank you for leaving JT's Kia of Columbia a review! We're glad you enjoyed working with our team, and we hope to get the chance to work with you again down the road. Safe travels!

July 24, 2021

I got my car over a month ago and I had another car in services I keep calling to see if they will the car in services like angie said when I was buying the new car I been getting the run around for the p More

by Kingstonkayden
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angie
Jul 26, 2021 -

JTs Kia responded

I'm very sorry to hear that you've had trouble connecting with someone who can assist you. We want the best for our customers so I would like to step in here to help. Unfortunately, I won't be able to find your contact information from this review. Please call me when you have a free moment. Thank you, Mark Coleman - General Manager - 803-509-5555

July 23, 2021

Brought my car in to check a tire they told me it will take a couple of hours so I requested a ride it took more than 35 minutes to get me a ride, came back at 5:15 service person told me that he had give More

by Baby15198
Recommend Dealer
No
Employees Worked With
Issac
Jul 23, 2021 -

JTs Kia responded

I would like to sincerely apologize for the poor communication on our end, and for the inconvenience this caused you. We expect a smooth and seamless experience for our customers and it is disappointing that we fell short of that on this occasion. I understand your frustration, but if you would be willing to give us another opportunity to assist you, we would greatly appreciate it. Please feel free to give me a call to discuss this further. Thank you, Paul Vaughn - Service Manager - `803-509-5555

July 23, 2021

Everyone was really nice patient and friendly especially Bianca ! She took her time and got me into something really nice. She didn’t push or force More

by Jenkins.ikeya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bianca
Jul 25, 2021 -

JTs Kia responded

Feedback like this makes our day! We're glad Bianca was such an asset to you throughout your experience, and we appreciate you choosing JT's Kia of Columbia for your auto buying needs! Drive safe, and come back again soon!

July 20, 2021

Tim Corbin was such a pleasure to work with. He went above and beyond to make the experience easy and exciting to buy a new car.The dealership made the process uncomplicated. Tim listened to our needs a More

by Teripinckney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Corbin
Jul 20, 2021 -

JTs Kia responded

We can't thank you enough for leaving us 5 stars! We absolutely love hearing that you had an enjoyable and exciting time buying your car! At JT's Kia of Columbia we do our best never to overcomplicate the process and always listen to your needs. We're so glad Tim was able to secure you the right trade for you. Your recommendation is so meaningful to us! From Tim and the team, thank you!

July 19, 2021

My car has been in a shop longer than I have been able to drive it. Their preinspection is laughable and is not very thorough. They had my car for 5 weeks at two different dealerships and yet nobody seemed t More

by Very ticked off
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I've talked to too many to rate just one.
Jul 20, 2021 -

JTs Kia responded

We want guests to be confident in our services so it was hard to see this feedback. I am so sorry if our communication fell short and I'd like to step in here to try to assist you. Without your full name, I won't be able to get in touch so please consider calling me. Thank you, Paul Vaughn - Service Manager - `803-509-5555

July 19, 2021

Mike Cato was fantastic!! No pressure walking use thru every step of the way, very courteous. I really don't know what else to say but it was a joy to work with Mike! More

by deanh1869
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cato
Jul 20, 2021 -

JTs Kia responded

Thank you for the wonderful feedback! We'll be sure to let Mike know his hard work did not go unnoticed. We appreciate you choosing JT's Kia of Columbia and hope to see you again soon!

July 15, 2021

I bought my car new in 2019, I was not informed that the car did not come with a spare tire. I found out when I had a blowout on July 3rd. I had to have my car towed there but they were no help because it More

by Dmilah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No names given, noone
Jul 15, 2021 -

JTs Kia responded

This is a disappointing review to read. I assure you that it is never our intention to mislead our customers, and I'm sorry that we didn't leave you with the transparent and knowledgeable impression we strive for here. I would be more than willing to speak with you directly about this and see what we can do to make this right. Please don't hesitate to give me a call. Thank you, Paul Vaughn - Service Manager - `803-509-5555

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