JTs Kia

Would never refer anyone to this dealership, all I got was the run around and it took me over a week to get a car when it all could’ve been done in 1-2 days tops was the run around and it took me over a week to get a car when it all could’ve been done in 1-2 days tops More

Excellent customer service. James sold me the car I wanted. He paid attention to the details of what are the features I want in the car and he delivered. I’m very happy with my car. This is my 2nd pur wanted. He paid attention to the details of what are the features I want in the car and he delivered. I’m very happy with my car. This is my 2nd purchase here. They always meet my expectations. Easy financing process. The give a good trade value for my car. Overall, happy. More

Service to my car was completed as promised in a timely manner. The waiting area was clean and comfortable. manner. The waiting area was clean and comfortable. More

RO GILMORE best salesman ever!!! We had some difficult requests and fulfilled them all. requests and fulfilled them all. More

I have been a customer of JT's Kia since I purchased my car brand new from there in 2012. I have no issues with the buying process, but the service department really makes me question why I continue to be car brand new from there in 2012. I have no issues with the buying process, but the service department really makes me question why I continue to be a customer and leaves me with such and undesirable feeling! Just picked up my vehicle today, August 13th, after I dropped it off 3 days ago. They told me in July my power steering system was failing (no specific part was given), so I had them replace the rack & pinion this week. I won't even get into the headache of ordering the part and the confusion I went through with parts saying one thing, service saying another. This is the 2nd time in 2 monts that I have picked up my car and found that ANOTHER issue with my car has occurred, that WAS NOT occurring the day I dropped it off for service!! Today my airbag light is on, it was NOT on Tuesday when I dropped it off. The very helpful technician notified it as he test drove my car for me. I'm told it's a clock mechanism or something behind the steering they can replace under warranty. Okay, soooo I now have to bring it in again? And be without my car for days, again? My only vehicle? Thankfully the shuttle driver Brent is awesome and picks me up when these issues happen. But this issue just happened as it was sitting for two days waiting on the ordered part?? Not only is the airbag light on, I just realized NOTHING on my steering wheel is working except the cruise control button!! The volume, mode, mute, phone buttons, AND HORN, aren't working at all! The horn? Tuesday, everything was working, 3 days later, broken? In June, after having it towed to JTs and leaving it for a week so they could "work it in," they replaced the starter (which I knew what it was), and tried to charge me 4 hours of labor cost for an hour job, thank God my friend was with me who works for a mechanic shop and knew the labor rate was asinine. The day I picked it up in June, I noticed a vibration as I was driving off the lot. Went back to JTs a day or so later, they stated my power steering assembly is failing....it was not vibrating the day before the starter died, but in their possession, now all of a sudden it's broken, too? I'm just sooooo over JT's Kia service and it's made me turn all thoughts away from ever purchasing another one, and I was shopping for a Telluride at one point! So now, another trip BACK to JTs Kia to wait on service or for them to work me in, or have me leave it and shuttle back & forth, or RENT a vehicle out of my own pocket because this is my only vehicle and most things take literally all day. I know this is some fault of theirs and something they had to have done while replacing the assembly. Another day or more with no car, long wait times, and after spending over $1500 in parts and labor in the last 2 months... Just great! 😤😡😩 More

Salesman, Jacoby, was great. The process could have been handled better but what can you do about it. handled better but what can you do about it. More

Q, is an excellent sales person. He makes you feel very comfortable. I was there from beginning to end about 3 hours. That never happened to me, normally you will spend all day at a dealership. Darryl, th comfortable. I was there from beginning to end about 3 hours. That never happened to me, normally you will spend all day at a dealership. Darryl, the manager will do everything in his power to make sure your experience is a memorable one. I would definitely recommend JT Kia , there the best More

Had a great experience purchasing my new Kia Sportage. Our salesman, Bryan was a delight to work with. The atmosphere was cordial and friendly. Would do it again if I buy another car! Our salesman, Bryan was a delight to work with. The atmosphere was cordial and friendly. Would do it again if I buy another car! More

Mr. Bryan Swartz was AWESOME sale guy and I am happy with my new car. S/O to everyone there!! Great customer Serv and patience!!!! my new car. S/O to everyone there!! Great customer Serv and patience!!!! More

Have purchased 7 vehicles from this dealership and have also referred numerous family and friends there. Myself along with all my referrals have never had an issued with them. If I had a service issue it w also referred numerous family and friends there. Myself along with all my referrals have never had an issued with them. If I had a service issue it was addressed and fixed promptly. I will continue to refer them to people. More