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JTs Kia

Columbia, SC

Overview
Reviews
Vehicles
4.5
1,179 Reviews
Call Dealership (803) 220-3718
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230 Killian Commons Pkwy

Columbia, SC

29203

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Showing 1,179 reviews

November 24, 2021

Very friendly and knowledgeable staff. Always a pleasant experience. My only complaint would be the wait time. I waited close to 2 hours my last visit to have a brake light bulb replaced. More

by AJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Nov 29, 2021 -

JTs Kia responded

AJ - Thank you for sharing this positive feedback. I'm sorry that your recent visit ran overtime and appreciate you bringing this to my attention. If there is anything further that I can do to assist you, I would be glad to take your call. Bryan Elledge - Service Manager - 803-509-5559

November 20, 2021

Service Department was not helpful with the knocking noise coming from my engine no clue More

by Osbornbl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No help
Report | Print
Nov 22, 2021 -

JTs Kia responded

I am very sorry to hear that we were unable to diagnose the issue. This certainly sounds frustrating and I would be more than willing to take your call if you'd like to speak further. Thanks, Bryan Elledge - Service Manager - 803-509-5559

November 17, 2021

Like dealership. But the last service I received was not great. Out of words now… More

by Jdelcastillo803
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Report | Print
Nov 18, 2021 -

JTs Kia responded

I'm sorry to hear that your recent service experience was not a positive one. Ensuring our guests are satisfied with our work is a top priority, so I would be grateful for the chance to speak with you about the details of your visit. Your feedback will greatly assist in providing a better experience in the future. Please contact me whenever time permits. Kindly, Bryan Elledge - Service Manager - 803-509-5559

November 16, 2021

I had a good experience today Jt. Kia on Killian road. The staff was very nice and helpful. I give thanks to Ro the salesman for putting up with my phone calls in regards to the Kia telluride. I want to t More

by My dream has come true
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Taylor, Ro Gilmore, the person who completes the official paperwork finalizing the sale, and the young lady who trained me on getting familiar with my car features.
Report | Print
Nov 17, 2021 -

JTs Kia responded

Ms. Davis - It really makes our day to know that you were able to find your dream car at JT's Kia of Columbia. Thank you for stopping by to share such excellent feedback about our team. We are delighted that you're a satisfied customer and we wish you many safe miles in your Kia Telluride!

November 15, 2021

Marv was outstanding with everything. Got a great deal and walked away very happy. Yay! More

by Damianmorgan95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marv
Report | Print
Nov 15, 2021 -

JTs Kia responded

Thank you for taking the time to review us! We are proud to have Marv on our team and happy to hear that he earned your five stars. Drive safely in your new vehicle, and we hope to see you back at JT's Kia of Columbia!

November 15, 2021

Amazing service. This is the 3rd vehicle I've purchased from them & I've reccomend 2 other friends who also had excellent experiences purchasing their vehicles. If your looking for a car, go see these guys More

by Tattie425
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan & Taylor
Report | Print
Nov 16, 2021 -

JTs Kia responded

We are thrilled to have you as a returning customer and it is terrific to hear that our team made your recent purchase a five-star one! Thank you for choosing JT's Kia of Columbia and for taking the time to share your experience. Safe travels!

November 13, 2021

Great Cars. Great Service. Shout out to Jacobe for always taking care mode. I'ma Kia Lover For Life!!! More

by judybooker2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacobe
Report | Print
Nov 13, 2021 -

judybooker2012 responded

Thanks Jts Kia for being my forever car dealership. Shout out to Jacobe for always taking care of me.

Nov 13, 2021 -

JTs Kia responded

Hi Judy- thanks for the great review of JT's Kia of Columbia! We're pleased that our team always takes wonderful care of you. Thanks for giving Jacobe a shoutout.

November 10, 2021

TJ made the process short and sweet. He made super easy and has checked up on me to see how I was doing and how the car is working out. More

by broach1021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ
Report | Print
Nov 11, 2021 -

JTs Kia responded

It's wonderful to hear how much you appreciate our efforts to keep your experience efficient. TJ will be so pleased that his communicative and personalized care meant so much to you as well. The JT's Kia of Columbia team is grateful for your business and wishes you many safe miles on the road ahead!

October 30, 2021

I enjoyed the service and the sales people at JT's Kia. They were really helpful and got me into the vehicle that I wanted. More

by Aaronmartin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Swartz
Report | Print
Nov 01, 2021 -

JTs Kia responded

Aaron, thank you for your confidence in our work here at JT's Kia of Columbia! We are grateful for your business and we are thrilled to read your glowing feedback. Enjoy your new vehicle!

October 30, 2021

The sales associate was friendly and didn't try to pressure me to make a purchase. More

by bjtjackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antoine Thomas& Taylor
Report | Print
Oct 31, 2021 -

JTs Kia responded

At JT's Kia of Columbia, we'll do all we can to provide you with the information you need to make an informed and confident choice. We're glad to hear our friendly team made your visit to JT's so pleasant, and we hope you'll turn to us to assist you with your automotive needs again in the future!

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