
JTs Kia
Columbia, SC
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These are the nicest bunch of folks. Great service department and I watched them take great care of elderly people who came in for appointments. My car was serviced and washed for me afterwards. FREE department and I watched them take great care of elderly people who came in for appointments. My car was serviced and washed for me afterwards. FREE coffee, water, soft drinks and snacks available if you want that. I trust them completely, and I will be back there again. More
Had a great experience and my sales rep that I worked with was fantastic. Bought a Telluride and he was very knowledgeable about the said vehicle. If you’re in search of a new vehicle I highly recommend with was fantastic. Bought a Telluride and he was very knowledgeable about the said vehicle. If you’re in search of a new vehicle I highly recommend JT’s KIA More
I had a very pleasant experience there. My sales rep was very much congenial and focused on my experience, getting me water and answering any questions I had or helping me where I needed or asked as well as very much congenial and focused on my experience, getting me water and answering any questions I had or helping me where I needed or asked as well as dropping some humor and keeping the mood light and entertaining. More
We bought/ordered a Telluride, it came in, and is an amazing vehicle. We really like it, but it didn't come with all the features that we had ordered. They didn't make it "right" in the end by adding amazing vehicle. We really like it, but it didn't come with all the features that we had ordered. They didn't make it "right" in the end by adding it at no charge, but the biggest issue we had was that we thought the Sales Manager was not very professional throughout the process. More
Overall excellent experience. Because of their high volume, it takes a while to get a service appointment. Maybe increase size of service department? The chairs in the waiting area sit way too low an volume, it takes a while to get a service appointment. Maybe increase size of service department? The chairs in the waiting area sit way too low and are difficult to get out of with my minor mobility issues. Don't remember the names of who I dealt with, but they were ALL courteous and professional. Would rate 5 stars. More
Always friendly, helpful and keep customer advised of work [progress Have physical limitation-service person very thoughtful and helpful of my condition. work [progress Have physical limitation-service person very thoughtful and helpful of my condition. More
The salesman was friendly; knowledgeable; patient; answered all of our questions. The financial person was also very friendly, was prompt in returning my phone call, took the time to explain all the p answered all of our questions. The financial person was also very friendly, was prompt in returning my phone call, took the time to explain all the paperwork that had to be signed, offered extra coverage. All in all it was a very positive experience! I wouldn’t’ Hesitate to recommend JT’s KIA to my friends! We now have two KIA Souls and we love them! More
Communication is subpar. My car was ready and no one called me for a pickup. I usually received better service but the last couple of visit have not been the best. called me for a pickup. I usually received better service but the last couple of visit have not been the best. More