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JTs Kia

Columbia, SC

4.5
1,179 Reviews

230 Killian Commons Pkwy

Columbia, SC

29203

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Showing 1,179 reviews

December 16, 2021

I had a very good experience. They did not stop until I was in a new ride. Very consistent. More

by Dickeyshameka123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Tillman
Dec 16, 2021 -

JTs Kia responded

We're glad we could get you into a new set of wheels! Thank you for the five-star rating and for trusting JT's Kia of Columbia to get it done - we wish you safe travels ahead!

December 13, 2021

These are the nicest bunch of folks. Great service department and I watched them take great care of elderly people who came in for appointments. My car was serviced and washed for me afterwards. FREE More

by Keith Richards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not have the names
Dec 13, 2021 -

JTs Kia responded

It means a lot that you can depend on our JT's Kia of Columbia team to take excellent care of you and your vehicle. Thank you so much for sharing this wonderful feedback! We look forward to our continued relationship.

December 10, 2021

Had a great experience and my sales rep that I worked with was fantastic. Bought a Telluride and he was very knowledgeable about the said vehicle. If you’re in search of a new vehicle I highly recommend More

by warsong29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacobe
Dec 12, 2021 -

JTs Kia responded

It's terrific to hear that our team's expertise made your purchase experience such a success! We're glad you're so happy with your visit to JT's Kia of Columbia, and we wish you many safe miles in your new Kia Telluride!

December 09, 2021

I had a very pleasant experience there. My sales rep was very much congenial and focused on my experience, getting me water and answering any questions I had or helping me where I needed or asked as well as More

by Jhagwood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hinkle
Dec 10, 2021 -

JTs Kia responded

We're glad you had a pleasant buying experience from start to finish! Thank you for the incredible feedback and for reflecting on your visit - the entire JT's Kia of Columbia team is grateful for the support. Drive safely - and we hope to see you again down the road!

December 06, 2021

I had a good experience when I purchased my vehicle. I would recommend them to friends and family. More

by Teresashanta40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
Dec 07, 2021 -

JTs Kia responded

Teresa, thank you for the great review! We appreciate your support and are happy to hear that you had such a successful purchase experience working with the JT's Kia of Columbia team. Drive safely, and we hope to see you back again down the road!

December 06, 2021

We bought/ordered a Telluride, it came in, and is an amazing vehicle. We really like it, but it didn't come with all the features that we had ordered. They didn't make it "right" in the end by adding More

by Derek S
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
MC
Dec 07, 2021 -

JTs Kia responded

Derek, we're concerned to read this feedback as it doesn't align with the way we run our business. If you're willing, would you please contact our General Manager, Mark Coleman, at 803-509-5555? We want to ensure these claims are properly investigated and addressed. Thank you.

December 01, 2021

Overall excellent experience. Because of their high volume, it takes a while to get a service appointment. Maybe increase size of service department? The chairs in the waiting area sit way too low an More

by sorr12585
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Dec 02, 2021 -

JTs Kia responded

Thank you for this review! We are always looking for ways to improve for our guests, and we appreciate you taking the time to share. We will be sure to keep your feedback regarding our waiting area in mind moving forward. We appreciate the kind words about our team and hope to earn your business again at JT's Kia of Columbia. Safe travels!

November 29, 2021

Always friendly, helpful and keep customer advised of work [progress Have physical limitation-service person very thoughtful and helpful of my condition. More

by Oakman20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan
Nov 29, 2021 -

JTs Kia responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the JT's Kia of Columbia team. Drive safely, and we hope to see you back!

Nov 29, 2021 -

Oakman20 responded

permission granted to use my email: nowlenpaul1939@gmail.com

November 27, 2021

The salesman was friendly; knowledgeable; patient; answered all of our questions. The financial person was also very friendly, was prompt in returning my phone call, took the time to explain all the p More

by DjP251
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ro Tillman, Joys Paczkowski
Nov 29, 2021 -

JTs Kia responded

Thank you for the great review, Dj! We appreciate your support and are happy to hear that you had such a successful purchase experience working with the JT's Kia of Columbia team. Drive safely in your new Kia Soul, and enjoy it! We hope to see you back again down the road!

November 24, 2021

Communication is subpar. My car was ready and no one called me for a pickup. I usually received better service but the last couple of visit have not been the best. More

by Liz0219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure
Nov 29, 2021 -

JTs Kia responded

Liz, this is disappointing to hear. We greatly value the time our guests lend to us for service, and I apologize that we didn't make more of an effort to show that during your last few visits. I will speak with my team about this feedback to ensure we prioritize efficient communications at future visits. If there is anything I can do to better the outcome of your recent experience, please don't hesitate to reach out. Thank you, Bryan Elledge - Service Manager - 803-509-5559

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