JTs Kia

My service on my car is always slow & my car is always kept longer than expected (all day). Communication is poor & my issue hasn’t been resolved. Unfortunately I have to take my car back again. kept longer than expected (all day). Communication is poor & my issue hasn’t been resolved. Unfortunately I have to take my car back again. More

Excellent customer service. They treat you like you matter and ensure top quality service. I loved that my first oil change was FREE (SAVED me some money). I had an office space They treat you like you matter and ensure top quality service. I loved that my first oil change was FREE (SAVED me some money). I had an office space to work in as well which is critical for individuals who need to work while getting their car serviced. Also, the oil change service was quick too. I will be back to JTs. More

Always please with services that Jt Kia do on my Kia Optima. All the staff in the service department are very friendly and nice. They explained to you about what wrong with your vehicle and does a terri Optima. All the staff in the service department are very friendly and nice. They explained to you about what wrong with your vehicle and does a terrific job. I bought my Kia from Jt Kia and I’m with the the work they do . I give Jt Kia a high five. More

Horrible, they couldn't find anything, so, come get your car. No follow-up. My husband had to call 5-6 days after dropping it off to find out what was going on. When we picked it up, no one spoke to us abou car. No follow-up. My husband had to call 5-6 days after dropping it off to find out what was going on. When we picked it up, no one spoke to us about my car. It's a shame, it's my third Kia, probably, my last one. More

I have experienced the worst customer service with JT Kia dealership. Called for a service appointment and was give an appointment for 3 weeks later. Promptly dropped my car off at the appointment time at 4 dealership. Called for a service appointment and was give an appointment for 3 weeks later. Promptly dropped my car off at the appointment time at 4 PM on Thursday. I called for an update on Saturday morning and was told I would get a call back by a Josh. Monday morning I called back as a I had not received a return call and was told he would call me back as the service advisor came in at 9. As of Tuesday no update on the diagnostic they were going to run and no call back from anyone. More

Thanks for delivering great service to my Kia on May 6, 2022. I appreciate the thoroughness given to my car and the commitment to the perks as promised when the vehicle was purchased. Thanks again. 2022. I appreciate the thoroughness given to my car and the commitment to the perks as promised when the vehicle was purchased. Thanks again. More

I can’t say enough good things about the service department. From the first interaction calling for help until the work was completed — everyone was professional and responsive. The work was done pr department. From the first interaction calling for help until the work was completed — everyone was professional and responsive. The work was done promptly and well. Josh kept me updated and was easy to work with. We brought my car here after a terrible experience with Galeana Kia. Won’t think twice about making the drive to JT’s in the future. More

Best service ever with the happy workers there willing to help u when help is needed help u when help is needed More

I called today because my check engine light came on and is flashing which means I'm supposed to stop driving it and get looked at immediately. Called JT's and was told to have it towed in but it would take is flashing which means I'm supposed to stop driving it and get looked at immediately. Called JT's and was told to have it towed in but it would take 2 to 3 weeks BEFORE they could even hook it up to the diagnostic machine, meanwhile I would have no vehicle to drive because they don't give out loaner cars until AFTER your car gets hooked up to diagnostic machine. Oh, I could go out and rent a car that I have to pay for it, while my car is just sitting there waiting to get looked at out of my own pocket. Your service department is a joke More

fast service, transportation home and back snacks and coffee. Professional staff willing to answer questions and friendly coffee. Professional staff willing to answer questions and friendly More