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JTs Kia

Columbia, SC

4.4
1,179 Reviews

230 Killian Commons Pkwy

Columbia, SC

29203

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Showing 1,179 reviews

September 26, 2022

JTs is my preferred service center and my last visit was because I had a huge screw in my tire. While there, they not only fixed my tire but they also changed my oil and washed my car. Doesn't get any be More

by Susanb58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember but he was great. Wouldn't his name be listed on the intake?
Sep 26, 2022 -

JTs Kia responded

Thank you so much for giving our Service Department this awesome review Susanb58! We look forward to serving you again soon. Thank you for choosing JTs!

September 24, 2022

Great service and sales departments - since getting our new Telluride in January, all contacts have been professional and dealership/service department are very clean and customer oriented. Do not general More

by johnmcph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not Sure
Sep 26, 2022 -

JTs Kia responded

Thank you for taking time to share your feedback johnmcph. We appreciate your 5-star rating!

September 14, 2022

Appointment was scheduled. Ms. Grambling was available and on time. She answered all my questions and made the process easy. More

by dlarances
Recommend Dealer
Yes
Employees Worked With
Ms. Grambling
Sep 14, 2022 -

JTs Kia responded

Thank you for taking time to share your feedback dlarances. We appreciate your 5-star rating!

September 07, 2022

Service went well. Was able to get an appointment scheduled with ease this time around. More

by aliciamcmullen2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Sep 07, 2022 -

JTs Kia responded

Thank you for taking the time to let us know that we’re doing a great job, aliciamcmullen2! We are so glad to have earned your kind recognition. Thanks so much for your recommendation, our entire team truly appreciates it!

September 07, 2022

Bought a new car from here. Still haven't received the referral check that was promised . Don't buy a car from here. Look around and get everything in writing before you sign any More

by jb6870
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kaleb
Sep 08, 2022 -

JTs Kia responded

Thank you for bringing these concerns to our attention Brianne, we are sorry that the experience was aggravating. We are going to discuss them internally and are already working to find a solution! If you want to speak with our Management Team about your referral situation, please call (803) 220-3718. We look forward to working with you.

Nov 11, 2022 -

jb6870 responded

That Sounds good, they have contacted me but keep saying they are trying to fix it. I mentioned the referral bonuses several times before we signed the paperwork, and then again before signing the paperwork. Then once everything was signed it was oh the deal is done,sorry. someone called me after I wrote this initial review, said they were going to take care of it but nothing yet. I'm sure after someone sees this they will call again. But I'm sure as usual nothing will come of it. So there's no need for anyone to contact me again from there.. you have lost a long time customer. Don't buy from here.

September 06, 2022

The dealership was clean, friendly and made the car buying experience good. This was my first Kia so I was impress with the value, quality and genuine helpfulness of everyone involve with the car buyin More

by ashuler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bianca
Sep 07, 2022 -

JTs Kia responded

Thanks so much for letting us know we are doing well, ashuler. We love knowing that they were able to provide you with the 5-star service you deserve! We were thrilled to hear about your experience and hope we get the opportunity to serve you again soon.

September 03, 2022

I took my car for an annual service check up. When I went to check in the person at the desk acted as though he did understand what annual service entails. I told him along with the annual servic More

by simplyk3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Sep 06, 2022 -

JTs Kia responded

Thank you for bringing these concerns to our attention simplyk3, we are sorry that the experience was aggravating. We are going to discuss them internally and are already working to find a solution!

September 01, 2022

Josh, the service advisor was helpful and I appreciated the way he reviewed the plan and told me when to expect my car. More

by Kia for life
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Sep 02, 2022 -

JTs Kia responded

We’re thrilled to hear that we could accommodate your needs and provide a 5-star experience for you! Your recommendation is truly meaningful to our team, and Josh will be happy to have earned your recognition. Thank you for taking the time to support our business, we hope for the chance to serve you again soon!

August 29, 2022

Well known, professional service, excellent service advisors. Good leadership from the service manager, very helpful More

by Miriva
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Grake, Joshua Porter, Joey Goess
Sep 01, 2022 -

JTs Kia responded

Thank you very much for your generous comment and rating, Miriva. It’s sincerely a pleasure to serve you, and we’re glad you had an excellent experience. From our family to yours, thanks again for choosing JTs Kia of Columbia.

August 26, 2022

I received excellent service when I took my car for an oil change Monday, August 22, 2022. I received a complimentary carwash as well, my car was delivered to me by service agent. I additionally was inf More

by Blondie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deauri, Joshua
Aug 26, 2022 -

JTs Kia responded

Thank you so much for the thoughtful review, Blondie, we are so glad we could provide you with a great experience and appreciate your feedback about our service team. We do our best to provide an experience like this one for all of our customers. Thanks for choosing JTs!

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