JTs Kia
Columbia, SC
Filter Reviews by Keyword
By Type
Showing 1,179 reviews
Although my credit made it very difficult for them to work with me, James was able to work it out for me! I got the Soul I wanted at a better payment than I thought I could get. work with me, James was able to work it out for me! I got the Soul I wanted at a better payment than I thought I could get. More
I had a great experience getting a car from this dealership. I came expecting to be put through a process and was pleasantly surprised to find they did not operate like that at all. Derrick was a gr dealership. I came expecting to be put through a process and was pleasantly surprised to find they did not operate like that at all. Derrick was a great salesman and stayed with us through the whole process. He even continues to call me each month to make sure things are going okay. Derrick walked us through each part of the process and we were done and getting the keys to my new Kia Rio in an hour's time. I felt like a valued customer and still feel important when I go out there. I would highly recommend getting your car that gets great gas mileage from J.T.'s Kia. You will love the experience and it wasn't cheesy either-it was really genuine. More
I would like to share a negative experience I recently had at a JT KIA located on Killian Rd by a internet salesperson. The past two days I have been communicating via internet and phone about buying a ne had at a JT KIA located on Killian Rd by a internet salesperson. The past two days I have been communicating via internet and phone about buying a new vehicle. Today "Gabby" Gabriel James explained everything is settled and to come on in with a co signer, check stubs, and down payment. Once I had a friend drive me 40 minutes to the dealership since I have been without a car for 3 days I was excited about the new car I was guaranteed by Gabriel James. However once I arrived I was informed she is only internet sales and would not be part of the sales process and soon after everything she had told me was lies. I of course ask to speak to this so called professional that had represented JT KIa in my experience up until that point. As she walks out without professional clothing on. She immediately begins a negative and rude attitude with me. In response I ask her why she had lied to me for the past two days and rather than answer she said atleast I have a car and job an further very rude remarks in a screaming voice in front of a large group of salesman and customers. For anyone that knows me I am an extremely hardworker . I continually called her a liar and ask why she lied (among other remarks that may have slipped out in anger). I rarely complain about poor service at any establishment however this was above and beyond uncalled for. I own a business myself and treat all customers with respect. Iam sure the owner of this establish feels the same. Further could there be a chance of her screaming my private confidential business and information in front of the full showroom basis for defamation of character or breach of privacy? As a scorned customer I am warning you not to trust this salesperson "Gabriel James" if you decide to use JT KIA in the future. Sincerely, Melissa Briggs More
Gabriel did a great job at putting my worries to rest. Ive been con'd one to many times when buying cars. he walked me through everything and helped me pick what was best for me and my family in the budge Ive been con'd one to many times when buying cars. he walked me through everything and helped me pick what was best for me and my family in the budget that i wanted. He made buying a car pleasurable. Ive recommended several of my friends and even went to sit with them during their purchase. im so glad that i went to JT'S Kia More
When I came the night I purchased the car, everything was great. Couldn't ask for a better experience. Dennis, my salesman, was super helpful. Rob and Tina in the finance department are very nice people as w great. Couldn't ask for a better experience. Dennis, my salesman, was super helpful. Rob and Tina in the finance department are very nice people as well. The only issue I have had is getting paperwork finalized. I don't think there has been great communication between Finance and the lender. So I have gotten a lot of calls that may not have been necessary. Other than that small hiccup, my experience was decent. More
JT's Kia is amazing! Very friendly! Great deals. I will definitely recommend all my family friends! the sales team is the best! They all Really went above and beyond to get me the car I wanted! will definitely recommend all my family friends! the sales team is the best! They all Really went above and beyond to get me the car I wanted! More
JT's Kia is amazing! Very friendly! Great deals! Big variety! I will definitely recommend all my family friends! Herbert is the best! Really went above and beyond to get me what I wanted! variety! I will definitely recommend all my family friends! Herbert is the best! Really went above and beyond to get me what I wanted! More
Friendly staff, made to feel welcome as we walked in. Friendly staff, made to feel welcome as we walked in. Good prices, good selection, sales staff very knowledgeable and very concerned with our needs Friendly staff, made to feel welcome as we walked in. Good prices, good selection, sales staff very knowledgeable and very concerned with our needs. Support staff are quick to help and answer any questions More
I stopped by Jt's Kia just before closing just to see what was on the lot. I was certain that I wouldn't be able to purchase a car so close to closing. After looking at a few cars I was approached by Mr. what was on the lot. I was certain that I wouldn't be able to purchase a car so close to closing. After looking at a few cars I was approached by Mr. Agner(one of the salesmen) who ask if I wanted to check out the vehicle I was interested in. After conversating with Mr. Agner I realized that this night I would be going home with my new car. The process was quick and straight forward and the finance department went the extra mile to get me the best deal. Eventhough I arrived just before closing to check out what was on the lot, the staff proved that they would go the extra mile, providing outstanding customer services by working past their shift so I could drive my new car home that night. Thanks Jt's Kia More