JTs Kia
Columbia, SC
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My wife and I really enjoyed the experience! They are friendly and real warm atmosphere. Really nice vehicles, and customer service was great, great deals on cars. friendly and real warm atmosphere. Really nice vehicles, and customer service was great, great deals on cars. More
Terrell did a great job working with me buying a new car. He was very patient and didn't rush me. Even after telling him I had another apt with the Toyota dealership next store, he was very professional an He was very patient and didn't rush me. Even after telling him I had another apt with the Toyota dealership next store, he was very professional and said that he can beat there price and Kia had the best warranty. I was very nervous buying my first new car, I bought a fully loaded black Optima Hybrid much cheaper than a Camry. I also received more for my trade-in than Blue Book. Travis from parts was also very professional and efficient. I had to get a sensor reset and my heated seat looked at. I was able to get an apt when I wanted and they even washed my car. I always refer my friends to this dealership. More
I was greeted upon my first visit. I met Karriem. I told him the type of car I was looking for and he gathered some of my information. He was very friendly and professional. He made me feel very comfortable him the type of car I was looking for and he gathered some of my information. He was very friendly and professional. He made me feel very comfortable. He was not a pushy or overbearing salesman. A few days he got back with me and told me to come and look at a car i was interested in, that particular day, that car was sold before i got there. He said he knew of another car and would have it at the store the next day. In the mean time, he walked me through the process and got me approved. I was very happy with the sale and the courtesy after sale. He called me several times to make sure everything was ok. I did have to bring the car back for some minor issues, (light in truck not working, checking the phone icon to make sure it was working properly) Overall, i would highly recommend him and the dealership. More
The car I purchased was not mechanically sound. They didn't tell me about the issues with the car till I arrived (live 3 hours away) and then when they told me I was not happy. The car had bad tie rod didn't tell me about the issues with the car till I arrived (live 3 hours away) and then when they told me I was not happy. The car had bad tie rod ends, a leaking rear main oil seal and a leaky rack and pinion. When they changed the transmission they should have seen those issues and addressed them. The dealership allowed me to put me and my child in an unsafe car. I contacted my salesman and he never got back to me. There is over 400 dollars in parts alone that need to be replaced and I have been ignored. Any dealer that sells a car in this shape should be black listed and I have informed my chain of command as well as the installation manager at Fort Jackson of JT's business practices of selling dangerous used vehicles. More
Didn't buy. Nick was suppose to call me back because I told him what I wanted and he replied are you sure you need a sun roof. I said Yes!!. Well they didn't have any Souls like that except the alien Gr I told him what I wanted and he replied are you sure you need a sun roof. I said Yes!!. Well they didn't have any Souls like that except the alien Green on show room with sun roof NO So I expected him to call back no return call . All works out. Went to another dealership got me a pretty 2014 with Sunroof. And my salesperson actually listened what I wanted and got it. More
The team at JT's Kia of Columbia were great. The process was fast and easy. Doug Sanders went above and beyond to provide outstanding service. process was fast and easy. Doug Sanders went above and beyond to provide outstanding service. More
I have had great service from JT'sKia... I have had a couple of unexpected things....both minor....come up and just showed up to see if they could help, or repair,... I was worked right in and had ve a couple of unexpected things....both minor....come up and just showed up to see if they could help, or repair,... I was worked right in and had very little wait time.... thanks travis.. More
I had purchased a used vehicle from JT's back in November of 2012 the car was a nightmare. Thankfully, this review isn't for that car. It is, however, for the care the the employees at JT's KIA gave November of 2012 the car was a nightmare. Thankfully, this review isn't for that car. It is, however, for the care the the employees at JT's KIA gave us after bringing the hunk of junk back. We're a military family and, contrary to popular belief, we aren't made of money and are on a tight budget. Paul and the team at JT's did all they could to get us out from under the moving death trap and into, not new-ish but a BRAND NEW car. I'm not going to say it was THE most pleasant experience because it wasn't, but really when you're going in with a car you owe far too much for to begin with, it isn't going to be easy. The real point here, they did their best and they were compassionate about our need to be rid of the wrecking ball on wheels. We went in looking for another used car, we walked out with a new car that we never have to worry about, and free maintenance for a year (wooo!). Better financing than what we were going to get through USAA, too. We were Paul's first sale with JT's KIA and probably one of the most difficult, sorry about that Paul, but he did very well with his buckets of patience. I urge anyone looking at the Columbia area to go here. Let Paul take care of you, the poor guy from Mississippi needs a bit more torture (I kid ;), and let him see if they can work some magic for you before you leave their facilities. Ever grateful, Lristin More
Paul Pegues was excellent with assisting me and putting Paul Pegues was excellent with assisting me and putting me in the exact car I wanted. This man will work for you and your needs! Thumbs up Paul! Paul Pegues was excellent with assisting me and putting me in the exact car I wanted. This man will work for you and your needs! Thumbs up Paul! More
Came in looking for a used car with good miles and excellent on gas. Paul Pegues was quick with assisting me than anyone else in the lot. He is very professional and works til you get what you want! K excellent on gas. Paul Pegues was quick with assisting me than anyone else in the lot. He is very professional and works til you get what you want! Kia has best service so far in cola area! More