JTs Kia

All of the staff were a great help from the purchase of my vehicle to my first service and follow up! They were able to squeeze my truck in for service and if didn’t take all day! Great customer service my vehicle to my first service and follow up! They were able to squeeze my truck in for service and if didn’t take all day! Great customer service More

Was very fast and efficiant with my oil change. I needed a new rear wiper and they had none in stock. My service advisor saw that a shipment of items came in and he went through and found the wip I needed a new rear wiper and they had none in stock. My service advisor saw that a shipment of items came in and he went through and found the wipers. Thank you so much. More

Great service during my vehicle purchase. The process was a quick, smooth, and easy transaction. The process was a quick, smooth, and easy transaction. More

Oil drain plug was left loose all the oil drain out of the car only had it for 5 hours wow thay would not work with me on giving me another car the worse people to deal with never again the car only had it for 5 hours wow thay would not work with me on giving me another car the worse people to deal with never again More

Excellent Service. Joey and the entire service crew always make my experience fast and easy. Very happy with my experience with these guys when it comes to my ‘21 Sting Joey and the entire service crew always make my experience fast and easy. Very happy with my experience with these guys when it comes to my ‘21 Stinger More

My husband and I were so pleased with our 2016 Sportage which we leased for three years and then decided to purchase, we decided to return to the same Northeast dealer to purchase a new 2022 Sorento. We b which we leased for three years and then decided to purchase, we decided to return to the same Northeast dealer to purchase a new 2022 Sorento. We based our decision on the service provided by the Kia dealership over six years and the lack of any mechanical issues during that period. The only improvement we might suggest would be to provide a new owner's orientation for older customers like ourselves who are not as tech savvy as younger customers. Reading the owner's manual provides information, but it is not as beneficial as a dedicated "hands on" demonstration longer than the current 15-20 minutes provided by the sales person. The staff were efficient, helpful, and professional. Anita and Bob Gabbard More

Service was better than before. I’ve been a long-standing customer and the customer service unfortunately has been inconsistent. This time they Kept me informed although had to remi I’ve been a long-standing customer and the customer service unfortunately has been inconsistent. This time they Kept me informed although had to remind them of a service concerns that was explained at drop off. Anyhow Received vehicle back in working condition and the advisors were professional and courteous More

Service was convenient, quick with good quality service. They will take good care of your vehicle. They will take good care of your vehicle. More

We shopped around at many dealers . We had it narrowed it down 2 vehicles. We went back to Jts because the salesperson (Bianca) was very friendly and knowledgeable. We only dealt with We had it narrowed it down 2 vehicles. We went back to Jts because the salesperson (Bianca) was very friendly and knowledgeable. We only dealt with her every time. I would highly recommend her. No pressure from her and the environment was so friendly. Thanks Bianca T More

The customer service was wonderful between Johnathon and the young lady at the service desk was awesome. This is the second time we’ve bought a car from here and it’s terrible STILL. Our car is still shakin the young lady at the service desk was awesome. This is the second time we’ve bought a car from here and it’s terrible STILL. Our car is still shaking and running badly. They changed the battery and said it should run fine. As soon as we got the car back, the next day the battery light came RIGHT BACK ON! We don’t pay $300 biweekly to not have a great running car. More