JTs Kia
Columbia, SC
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First Service oil change The service was great although they were busy I was in there and out in a timely manner. They were friendly and explained any problems I had concernin The service was great although they were busy I was in there and out in a timely manner. They were friendly and explained any problems I had concerning my car. More
First Oil Change Our sales representative - Shuan Blackman - is excellent to work with. Highly recommended and you should ask for him when buying or leasing a vehicle. Our sales representative - Shuan Blackman - is excellent to work with. Highly recommended and you should ask for him when buying or leasing a vehicle. The service center was okay to work with, but even with an appointment, the whole process took more than an hour for the oil change. This was troublesome because we live 30 minutes away and we were told we had to come back to that same dealership for the first oil change. it was a 2-hour process. Also, we have the Kia leasing maintenance program added to our lease agreement, so our subsequent oil changes should be no charge. However, the service man (I didn't get his name) indicated we would have to pay for all our other oil changes, which is not the case. Even if they weren't sure what that package entailed, they should have asked someone else instead of just saying, no you'll pay for the others and not talk to anyone else. I'm just used to my service team at a local car shop and they make us feel great. I'm also looking forward to going to a closer JT's shop for future car maintenance. More
Love them!! 2nd service appointment. They were friendly and fast. They gave me a list of recommended additional services and were very thorough in explanation and 2nd service appointment. They were friendly and fast. They gave me a list of recommended additional services and were very thorough in explanation and never pushy. I also got a complimentary car wash. Very happy KIA owner! More
very helpfull 3rd Kia in family, ben was very easy to work with, great interest rate. have also sent in son to buy a use car, he is very happy with his. 3rd Kia in family, ben was very easy to work with, great interest rate. have also sent in son to buy a use car, he is very happy with his. More
Best time buying a new vehicle! We went down to JT's a few weeks ago to take a look around at their Kia's. Our expectations were pretty low. We really weren't expecting much. My husb We went down to JT's a few weeks ago to take a look around at their Kia's. Our expectations were pretty low. We really weren't expecting much. My husband, Johnnie, is always full of questions, and he definitely doesn't like to be rushed. So, when this gentleman Terrell came up to us he told him straight away that we were just looking around. Terrell wasn't pushy at all. He actually was very knowledgeable and steered us to what we were interested in looking at (small SUV's). He gave us a general run through all of the different options for the Kia Soul and some of the other vehicles. We eventually settled on the Alien Green 2014 Kia Soul for me. I was so jazzed about the vehicle that I knew straight away that it was for me. He answered every question that we had throughout the whole process, and we were never passed off to someone else. Terrell actually was so great that Johnnie started talking to him about getting a new car, too. Johnnie absolutely loved the Soul, so he ended up getting the same car in silver. It was an amazing experience, and it was hands down the best car buying experience that we have ever had. I have told my friends and family about Terrell and JT's Kia. We will never buy another car from another dealership again!!!!! More
Superior Customer Service! When I bought the 13 Optima, I wasn't sure on the customer service and service. I never owned a Kia before. My car is great and my dealings with JTs K When I bought the 13 Optima, I wasn't sure on the customer service and service. I never owned a Kia before. My car is great and my dealings with JTs Kia has been above Excellent! More
JT'S KIA SERVICE I wrote an bad review earlier today about JT'S KIA service department. I thought they were working on my car because that is where it was towed. I was I wrote an bad review earlier today about JT'S KIA service department. I thought they were working on my car because that is where it was towed. I was told by the service manager at JT'S KIA that the manufacturer is doing the work on my v ar because it is an issue across the board with the kia rio. So I aplologize for the bad rating I gave JT'S KIA aervice department. How was I suppose to know they were not doing the work. In saying that it still doesn't change the fact that I no longer want the vehicle. 5 breakdowns in a year. More
Awesome experience I came in for a used car but ended up getting a new Forte. I worked with Ben, who was great. He explained everything about the sale to me as well as t I came in for a used car but ended up getting a new Forte. I worked with Ben, who was great. He explained everything about the sale to me as well as the car. I was nervous because this was my first time buYing a new car, but Ben made it a great experience. I am bringing a friend with me to get one next week. More
OUTSTANDING ! customer service is always outstanding here . they are willing to spend some time with the customer so they can satisfy the customers needs . Peter Sm customer service is always outstanding here . they are willing to spend some time with the customer so they can satisfy the customers needs . Peter Smith ( service advisor ) is outstanding ! he helped me all the way through to get my car fixed . great job ! More
New Kia We love our new Kia. Our car buying experience at JTs was wonderful. Everyone was so friendly and helpful. Everything went so smoothly. Best car b We love our new Kia. Our car buying experience at JTs was wonderful. Everyone was so friendly and helpful. Everything went so smoothly. Best car buying experience ever. Thank you to everyone at JTs Kia! More