Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
JTs Kia
Columbia, SC
1,179 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,179 reviews
October 12, 2014
Service - Oil Change My overall experience was good. I was told that my service should take about 45 minutes to an hour, but it took about 1-1/2 hours. My overall experience was good. I was told that my service should take about 45 minutes to an hour, but it took about 1-1/2 hours. More
by Bonnie Owens
Employees Worked With
n/a
September 29, 2014
Sorento I went to JT kia and purchased a Sorento. I didn't expect to buy a car but I ended up buying a new car. I am pleased with my purchase, I just wish I c I went to JT kia and purchased a Sorento. I didn't expect to buy a car but I ended up buying a new car. I am pleased with my purchase, I just wish I could have gotten my window fixed before I purchased the SUV. I just realized recently that one of the covers for my railing is missing. I mentioned it to my salesman before I purchased the vehicle, and he said he would get it replaced. Well we both forgot. It didn't occur to me that it was something I noticed before. I'm in the process of getting him to replace the cover. I really hope that I don't have any issues with that. The third issue was with finance, never changed my bill pay date as agreed by the salesrep. Instead I was told that I had a 15 day grace period, I can't really afford to take any chances on that, so I was pretty angry about that. Otherwise I really enjoy my Sorento; just those three things had me feeling negative about my purchase; I was already considering trading my 2015 SUV. But on the positive side, I must admit that I am very impressed with the style, amenities, and the handle. For a V6 engine I'm getting good gas mileage. More than my old 4 cylinder SUV. JTs Kia is a good dealership, very helpful. Those two issues I guess human trial and error, but I'm waiting to get my replacement part human error or not, lol. More
by purpleviolet
Employees Worked With
AJ
September 29, 2014
poor service I had an appointment at 8am for an oil change ,good time in and i thought good time out but my car was finished and waiting , for 25 min to cash out I had an appointment at 8am for an oil change ,good time in and i thought good time out but my car was finished and waiting , for 25 min to cash out ,was told he had to discount my bill (i had a coupon)not sure why it took so long to cash out .last time i was there they brought my car out and so many cars was in front of me (no one in them) they told me i would have to back all the way back to go out the other side made no sense at all. anita hewitt 2013 kia forte More
by anita.hewitt.52
Employees Worked With
don't know
September 28, 2014
"Still smiling " I didn't know what to expect. when I walked into JT''s, but I knew what I wanted, I just needed them to make it happen. I am extremely happy with my I didn't know what to expect. when I walked into JT''s, but I knew what I wanted, I just needed them to make it happen. I am extremely happy with my purchase. More
by hplesley
Employees Worked With
Antoine Thomas
September 27, 2014
Same Ol. Same Ol.. As usual....the service was very good....in and out in good time...even with the unexpected alignment that was needed.... I hope the guys in service As usual....the service was very good....in and out in good time...even with the unexpected alignment that was needed.... I hope the guys in service see these messages......one small complaint.... when you rebalance the tires on rotation and alignments.....PLEASE remove the adhesive that held the old weights....it looks like xxxx... and i am sure i am the only one that see's it....and i cant get it off...... More
by MStoltz1106
Employees Worked With
dont know
September 24, 2014
Love my new 2015 KIA drives great! I enjoyed the super fast approval and service. The process was easy and smooth. I would highly recommend them to anyone shopping for a n drives great! I enjoyed the super fast approval and service. The process was easy and smooth. I would highly recommend them to anyone shopping for a new car! More
by elainebaker1
Employees Worked With
Rob
September 15, 2014
2015 Kia forte We were very pleased with our service and love our Kia so much! I recommend Kia to all of my friends as well as family! We were very pleased with our service and love our Kia so much! I recommend Kia to all of my friends as well as family! More
by smbarton91494
Employees Worked With
Ben howard
September 12, 2014
LOVE MY KIA!!! I've always had a ford and was a little scared purchasing my kia so it took me a couple days to decide. I was never rushed and james was very patient I've always had a ford and was a little scared purchasing my kia so it took me a couple days to decide. I was never rushed and james was very patient w me in explaining all my options. I love my soul and the people at jt kia for all their patients n help. More
by dadoyle
Employees Worked With
James Lyles
September 05, 2014
New Car Purchase James Lyles was my Car Sales Associate. He was positive from the moment we shook hands. James assisted me in a professional manner and did everything James Lyles was my Car Sales Associate. He was positive from the moment we shook hands. James assisted me in a professional manner and did everything that he could to ensure that I was able to purchase my 2015 Kia. Highly recommend James and JTKia for professional and caring experiences. More
by charleston1951
Employees Worked With
James Lyles
September 05, 2014
I Love My Soul!! This was the 2nd vehicle I have purchased from JT's Kia. James Lyles was my salesperson both times and when I'm ready for a new one I will go back to This was the 2nd vehicle I have purchased from JT's Kia. James Lyles was my salesperson both times and when I'm ready for a new one I will go back to him. Very honest and friendly :) More
by ericapooh21
Employees Worked With
James Lyles
