JTs Kia
Columbia, SC
Filter Reviews by Keyword
By Type
Showing 1,179 reviews
We had a great experience working with Jamar. I was waiting for the gray Kia Forte to come in, but Jamar called and said a red one came in instead. I was a bit hesitant but my husband and I drove I was waiting for the gray Kia Forte to come in, but Jamar called and said a red one came in instead. I was a bit hesitant but my husband and I drove from Charleston to Columbia to check the car out. Well I ended up loving the red one . Very pleased with the customer service we received from Jamar Gillespie. More
Great experience working with Victor! !! He was awesome and answered any questions I had. He made sure I was happy with my purchase and that it was what I really wanted. Great salesman wou !! He was awesome and answered any questions I had. He made sure I was happy with my purchase and that it was what I really wanted. Great salesman would recommend!!! More
We had the pleasure of working with Austin on the purchase of our 2023 Telluride and we could. It be more pleased. He listened to what we wanted and was very knowledgeable. purchase of our 2023 Telluride and we could. It be more pleased. He listened to what we wanted and was very knowledgeable. More
I always have a pleasant experience when I go to JT Kia of Columbia. I only purchase my vehicles at this dealership because of the exceptional customer experience I have time and time again. of Columbia. I only purchase my vehicles at this dealership because of the exceptional customer experience I have time and time again. More
I had a deal from another dealership approximately 3. 5 hrs away. I had no problem with driving the distance. However, I have dealt with another JT dealership years ago and enjoyed my experience. I cannot 5 hrs away. I had no problem with driving the distance. However, I have dealt with another JT dealership years ago and enjoyed my experience. I cannot say that on this occasion. I was told they would match the deal the other dealer offered wasn’t even close. Not only didn’t they match the offer but they downgraded the car I purchased. I wasted my entire day there. When I was trying to hurry out of there I was told to by the car dealer that my other key was in the envelope and they handed me a valet key. Then told me to make sure I download the app so I can unlock and start my car from my phone. I tried all that Sunday to get the app to work. I opened the other envelope looking for a key fob to find out it was another valet key. I contacted the dealer on Monday he was mistaken and it didn’t have the app access then he said he would check into getting a fob he came back with he couldn’t do that then said he would speak to the general manager about putting me in the next car up which I would have gotten from the other dealership for less. Then he ghost me about it all. I am absolutely unhappy. It’s not safe for women to not have automatic access to unlock their cars. I am never going back there and never recommending them to anyone. More
Service department is very courteous. Always receive a warm greeting. Very professional when explaing needed services, and vehicke is returned in a timely manner. Always receive a warm greeting. Very professional when explaing needed services, and vehicke is returned in a timely manner. More