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JTs Kia

Columbia, SC

4.4
1,179 Reviews

230 Killian Commons Pkwy

Columbia, SC

29203

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Showing 1,179 reviews

March 01, 2023

I appreciate the cordial staff. They have a great service team and the courtesy drop-off/pickup is invaluable. More

by PCJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney, Brent
Mar 06, 2023 -

JTs Kia responded

Hi PCJ, our team sincerely appreciates your exceptional comment and recommendation. We are delighted you had a great experience with our team. Thank you for your generous support of JTs Kia of Columbia!

February 06, 2023

We had a great experience working with Jamar. I was waiting for the gray Kia Forte to come in, but Jamar called and said a red one came in instead. I was a bit hesitant but my husband and I drove More

by Emily
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamar Gillespie, Terrell Shaw
Feb 06, 2023 -

JTs Kia responded

Hi Emily, we’re absolutely delighted to know that we could be of assistance! Your 5-star rating truly means a lot to our team, especially Jamar. We're glad to know that we could provide you with an excellent buying experience, and we hope to have the pleasure of serving you again!

February 03, 2023

The staff is friendly. I like the service, they provide. Great Team. I will recommend them to friends. More

by gladys.mcleod55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan, Josh, Whitney
Feb 06, 2023 -

JTs Kia responded

Thank you so much for the 5-star rating! We're so glad to know that you had an excellent experience with our dealership, and your support is truly meaningful to us. We hope to see you again soon.

February 01, 2023

Excellent customer service. Everyone was very friendly. Whitney in the service department was a big help. More

by Missy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Whitney
Feb 02, 2023 -

JTs Kia responded

Missy, we are thrilled to read your recommendation of Whitney and our team! Thank you for choosing JTs Kia and for sharing your positive feedback!

January 29, 2023

Great experience working with Victor! !! He was awesome and answered any questions I had. He made sure I was happy with my purchase and that it was what I really wanted. Great salesman wou More

by Natashia B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor
Jan 30, 2023 -

JTs Kia responded

Hi Natashia, we’re thrilled to read how pleased you were with us. Comments like yours mean so much to our entire JTs Kia of Columbia team. Enjoy your new ride!

January 27, 2023

We had the pleasure of working with Austin on the purchase of our 2023 Telluride and we could. It be more pleased. He listened to what we wanted and was very knowledgeable. More

by BWise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin
Jan 30, 2023 -

JTs Kia responded

Hi BWise, we’re thrilled to read how pleased you were with us. Comments like yours mean so much to our entire JTs Kia of Columbia team. Congratulations on your new Telluride! We wish you many happy miles!

January 20, 2023

I always have a pleasant experience when I go to JT Kia of Columbia. I only purchase my vehicles at this dealership because of the exceptional customer experience I have time and time again. More

by Riparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacobe
Jan 24, 2023 -

JTs Kia responded

Thank you so much for your kind words, Riparker! We look forward to seeing you again soon!

January 18, 2023

Great service and was taken care of promptly. Service time was less than a hour and a half More

by trapier96@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Whitney
Jan 19, 2023 -

JTs Kia responded

Thank you for the thoughtful review, trapier96. We truly appreciate your kind words. Thank you for taking the time to leave this review for our team.

January 16, 2023

I had a deal from another dealership approximately 3. 5 hrs away. I had no problem with driving the distance. However, I have dealt with another JT dealership years ago and enjoyed my experience. I cannot More

by Kat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jamar
Jan 17, 2023 -

JTs Kia responded

I am so sorry to hear that this was your experience with our company, Kat. We want all of our customers to leave feeling satisfied. We will review your case internally and make changes where they need to be made. In response to your safety mention toward the end of your review. JTs would never put any customer or potential customer in danger in any way, ever. If you would like to contact Kia about the make and model functions of their vehicles please contact them at 1 (800) 333-4542.

Feb 13, 2023 -

Kat responded

I bet my case will never be reviewed or resolved. As for the key fob and it being a safety concern especially for women. I understand you want to throw this onto Kia and they should change this. However, I was under the influence the car came with keyless access and start. The sales person had told me I needed to download the app. I would think the sales person would have been knowledgeable enough to tell me there wasn’t a key fob or keyless. I am hoping your dealership makes this right. I am still not happy with this car.

January 11, 2023

Service department is very courteous. Always receive a warm greeting. Very professional when explaing needed services, and vehicke is returned in a timely manner. More

by william_penner16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Jan 12, 2023 -

JTs Kia responded

William, thank you for taking the time to leave us a review! We are so glad you had a great experience working with our team here at JTs Kia. We are proud that we earned your loyal business, and we hope to help you again!

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