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JTs Chrysler Jeep Dodge

Lexington, SC

3.9
544 Reviews

4838 Sunset Blvd

Lexington, SC

29072

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Showing 544 reviews

June 21, 2022

I brought my 2018 Ram in for an oil change without an appointment. Even though I had to wait, I did not wait long. The staff is very professional and welcoming. It is a friendly atmosphere and you defini More

by carlchronick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn
June 16, 2022

Unscheduled repair required. Jennifer Morris got me into the queue as quickly as possible. Parts were readily obtained. Jennifer kept me informed every step of the way. Jenni More

by RamLimited
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Morris
June 13, 2022

Worst dealership for service. Took truck 4 times with issues not repaired. Service manager and parts manager both admit to Ram problems. Both recommend for me to disconnect electr More

by RGW
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service manager
June 03, 2022

Had a great experience! Went in for oil change and tire rotation. Scheduling the appointment was easy. The staff greeted me at my vehicle and were very friendly! They finish More

by colastrongman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember her name. Sorry!
June 01, 2022

I did not purchase my RAM truck from JT but they have always performed maintenance and repairs for me. Very nice maintenance reps. JT must’ve good because they are always busy. More

by Walt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil and a lady with dark hair.
Jun 01, 2022 -

Walt responded

Use as is

May 23, 2022

Rude. Sold me a car on march 4 needs motor work a month later. Laughed at me when I mentioned I’m having my lawyer involved . Was told they’re not going to More

by Lia Foster
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Caleb
May 11, 2022

Always a great experience with JTS. This Is my 3rd car I have purchased through them. Always great service!! More

by Helmsummerville
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Gregory, Tony
May 05, 2022

Rhett is an excellent salesman and customer oriented person. He helped me through the process of buying my truck and made sure everything was done to make it easy. Thank you. More

by pcdrlees
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhett
April 30, 2022

Everything was great with one exception. The truck wasn’t cleaned very well before I got the keys. There was debris cluttered in the windshield wipers and nothing on inside was wiped down. O More

by asmith5402
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
April 23, 2022

Salesman was a pleasure to deal with . After agreeing on a price , they found a Gladiator that had the package I wanted. They picked it up from another dealer a couple days later . I broug More

by TreeFarm
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Pruette , Finance mgr ( don’t remember his name
Apr 23, 2022 -

TreeFarm responded

Buy from JTs if you wish , but do your financing elsewhere. Anywhere else !!

Apr 25, 2022 -

JTs Chrysler Jeep Dodge responded

I'm sorry that you aren't completely satisfied with your buying experience. We run our business to provide straightforward service and help our guests get the best deal, so it's disappointing to see your feedback. I will speak with my team to find out why this occurred and ensure that we are going above and beyond for future customers. If you would like to discuss anything further, please give me a call. Taz Aziz - General Manager - 803-957-2010

Apr 26, 2022 -

TreeFarm responded

Thank you for your response to my review. In all my previous vehicle buying experiences, the finance managers have always found me an interest rate that was the best my credit score would allow. Hopefully, you spoke with your finance team to insure that JTs gets their customers the best deal in the future . Your salesman, Bill Pruette , was great to work with . I bought the extended service plan for my Gladiator, so hopefully, I will get to meet you when I come in for service. Respectfully, Tree Farmer

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