JTs Chrysler Jeep Dodge

The dealership is a very clean place and the staff is amazing. They find exactly what you are looking for. I really liked the fact that Devalle Robinson did everything he could to find us the perfect veh amazing. They find exactly what you are looking for. I really liked the fact that Devalle Robinson did everything he could to find us the perfect vehicle. I will definitely shop here again once we need another vehicle. I do recommend this Dealership to anyone looking for a new or used vehicle! More

What a wonderful start to the Holidays. I am sure the What a wonderful start to the Holidays. I am sure the salesman and Finance manager are jumping for joy at the bonus they will receive after a very un What a wonderful start to the Holidays. I am sure the salesman and Finance manager are jumping for joy at the bonus they will receive after a very unethical in my opinion sale to my elderly parents. I am in the military and was traveling home to see my parents when they informed me they were at a car dealership about to purchase a new vehicle. I was alarmed and asked them not to continue til I had arrived to check out the sale. Unfortunately the sales punk had already closed the deal. My parents mind you are in their mid 70s. Age normally would not be a problem in my book however my father had a stroke 2 weeks ago and is not coherent in his thought process at all. My mother while better than my father said she felt pressured to accept the deal when she only went to the dealership to look at the nice new cars. So, what made this such a bad deal? How about this sales punk talked my parents into trading in their car....And then sold them a 1 year old (New..Right) car for $9,000 dollars more than they had it advertised for. 29,000 for a 1 year old Chrysler 200! The trade in by the way was upside down for only 300.00 dollars at a poor book value rating. which by the way will be sold as perfect since the car has only 30,000 miles of easy driving on it at 35mph!Way to go Dealership great Job if you are only out for the bottom line! Which part of seeing my parents barely able to walk into your dealership made you feel like these are the perfect suckers to make your entire month off of? Today is Thanksgiving...I will be seeing you tomorrow! I will make sure this sell haunts you in every way shape or form for as long as you sell cars. First step to the Better Business Bureau. Next step to make sure that every military member in your region...Yes Fort Jackson! Receives an order to vacate your Dealership. Any and all soldiers found on your premises will be prosecuted to the fullest extent of UCMJ if granted. Have a nice day! More

Austin approached me as I was looking at a vehicle. He was very friendly and he quickly retreived the keys and tag for a test drive. He was very personnable as well. I liked the vehicle and we went in t was very friendly and he quickly retreived the keys and tag for a test drive. He was very personnable as well. I liked the vehicle and we went in to discuss price and financing. My current loan was upside down and Austin informed me that with a newer model of the same vehicle he would be able to apply some dealer rebates that would make it possible to be approved and get the payments that I needed. He kept me informed as he went about to talk to the necessary people. I was offered drink while I waited and he talked with my son about fishing and other things. I went to financing where I spent just a few minutes signing the papers. Austin went out and helped us clean out the old vehicle and move the tags to the new car. I drove it home and Austin called several times after the purchase to make sure I was happy with the vehicle. I have been in for the first of my free oil changes and the service was great. Everyone was nice and they were finished when they said they would be. Very good experience and I would recommend Mike Addy Dodge to my friends and family. More

Overall I enjoyed working with the sales side of the dealership. However, 6 months after I bought our van we had to replace the transmission. I will not buy another used car/van from this dealership. dealership. However, 6 months after I bought our van we had to replace the transmission. I will not buy another used car/van from this dealership. More

Buying a vechile is a stressful experince for me and at Mike Addy it was alot less stressful. Everyone that we dealt with answered all questions that we had and was willing to fix anything that we had conc Mike Addy it was alot less stressful. Everyone that we dealt with answered all questions that we had and was willing to fix anything that we had concerns with. The transaction was not drawn out it was fast and easy. When it was time to take the vechile back to get a few things done on my check list everyone was helpful and took care of everything that needed to be done. So if asked if I would go back to buy another vechile I would say yes and that includes parts and service. Great experience. Thanks More

It was very positive from the beginning to the end. We never felt pressured. Richard was wonderful. He answered all of our questions in a directly and didn't play games with us. I was very pleased with th never felt pressured. Richard was wonderful. He answered all of our questions in a directly and didn't play games with us. I was very pleased with the service and will always purchase my vehicles from here. More

Loyd was great! He really bent over backwards to make sure me and my wife got what we needed at the payments we wanted. Also, when I brought the car in for an oil change, the service was fast, and friend sure me and my wife got what we needed at the payments we wanted. Also, when I brought the car in for an oil change, the service was fast, and friendly. When I get ready to trade in my truck, Mike Addy will be the first place I will look for a new vehicle. More

I took a 27,000 mile car to them to be checked out, They gave me a list or items that needed repair, 1. motor mounts 2. 4 o2 sensors 3. brakes 4. cruise control 5. Rear defrost. The bill was over $2800.00. gave me a list or items that needed repair, 1. motor mounts 2. 4 o2 sensors 3. brakes 4. cruise control 5. Rear defrost. The bill was over $2800.00. We aproved the work, then thought about and called back 20min later and told them we wanted a second place to look at it. They made us pay $350 tell us they started work on it. We went to leave and the power steering was not working. We asked them what happened and they said the did not touch it. We then took it to Galeana, they said there was nothing wrong with the motor mounts, or the brakes or the cruise control, and only one o2 sensor was bad. They also said there was metal shavings in the power steering. Strange how it goes in fine and comes out with metal shavings in it and not working at all, Why did they not notice this? maybe they had something to do with that metal getting in there. They were very rude and uncareing people from the service mgr to Mike Addy Himself. Galeana was very professional and caring and took care of us very well. BEWARE OF MIKE ADDY. More

Chase, I just wanted to drop to you a note and tell you Chase, I just wanted to drop to you a note and tell you how pleased I am with my recent service experience at Mike Addy Auto. As you may recall ther Chase, I just wanted to drop to you a note and tell you how pleased I am with my recent service experience at Mike Addy Auto. As you may recall there was quite a bit of work that needed to be done to my truck. And, in deciding that it was time to take the vehicle to ‘the shop’, I was a little apprehensive that the process would become much more than frustrating. You should take comfort in knowing that your Service Advisor Justin Cardwell did an outstanding job! He insured that the needed repairs/service were done, were done in a quality manner to my satisfaction and that I was kept up-to-date on the progress/expense. And he did it with a great, serving attitude that has seemingly become rare in the marketplace. However! As many accolades as I would like to heap upon Justin and your mechanics (and they deserve each one of them and more), I absolutely cannot say enough about Gina Myers; If there is any way to be “more awesome than AWESOME”, she is certainly that. Gina really started the entire experience off on the right foot, and it was absolutely my pleasure to have her arrange the service appointment for me. Chase, it is a testiment to you and the leadership group of Mike Addy Auto that you have put together in your shop such an outstanding group of service providers. As you know, ‘service’ is much more than an oil-change or a tune-up…it’s about expressing a pride in your craft and an attitude of humbly serving those who depend upon you. I’m glad to say that your crew is outstanding at providing SERVICE!!! I intend to continue owning this truck for many years to come, but rest assured that your shop will provide service on this vehicle and when it comes time for it to be retired Mike Addy will provide its replacement. Please pass along to all of the folks my most sincere appreciation for a job well done, Glenn Harman Lexington, SC More

I have been shopping for a 2009-2010 truck for a considerable amount of time and went to Mike Addy to look at a truck I had seen online. The price was a bit more than I wanted to pay, but I went to considerable amount of time and went to Mike Addy to look at a truck I had seen online. The price was a bit more than I wanted to pay, but I went to look anyway and hoped to negotiate a bit. The salesperson, Rhett, was cordial and I had no issues with him. The problem came when I spoke to the manager, who was unwilling to negotiate with me whatsoever and was extremely rude to me when I tried. I felt that I was being held in the dealership, as it took an excessively long time to get pricing back. I explained that I needed to leave for other appointments I needed to go to, but if they would call me with their final price, that would be great and we could go from there. The manager returned to the sales desk and slammed the paper on the desk and said that they "don't call people" and the price I was given (which was full sticker price) was the only price they would accept and that I could call them when I was ready to accept their deal. I understand if dealerships are cutting it close on a deal and cannot negotiate much- that's not a problem, but there's no reason to be rude. I really just had somewhere else to go. I would never even look at another car here, let alone buy one. More