JTs Chrysler Jeep Dodge

The experience was horrible, the manager, salesman and the finance person were dishonest. I had to call them on several thing that was not right on my paper work I had to resign paperwork due to incorrect the finance person were dishonest. I had to call them on several thing that was not right on my paper work I had to resign paperwork due to incorrect info.(beware!!!) When I picked up my daughter's car, I asked about the mileage which was over 300 but I remember the paper work stated 15. I checked my paperwork it listed 15 miles. I purchased her car for graduation and someone put 300 miles on the car because I left it for them to change out the cloth seats to leather, which they were not suppose to charge me for, but on the invoice sent to my credit union it was listed as $ 995 for leather. This experience has been a nightmare. I would not recommend them, too many games and untruths. More

I purchased a 2014 Jeep at JT's. The sales staff and service department both have been very friendly very professional. I would recommend them to anyone looking to purchase a new vehicle. service department both have been very friendly very professional. I would recommend them to anyone looking to purchase a new vehicle. More

Mack was so easy to work with. He showed us several Jeeps and le us drive each to determine which one we liked the best. The was absolutely no high pressure sales here. The finance Dept was spot on and very and le us drive each to determine which one we liked the best. The was absolutely no high pressure sales here. The finance Dept was spot on and very helpful. The Service Dept here was on the ball helping to fix the little things that were not working properly on it. Parts Dept was helpful too in finding filters that we needed. We will be sending everyone we know that wants a Jeep to JT's to see Mack. More

I was looking for a used car for a first time driver. After looking over the dealer inventory, I believed I found the perfect car for my needs. The day I was going to take it for a test drive was the dea After looking over the dealer inventory, I believed I found the perfect car for my needs. The day I was going to take it for a test drive was the deal breaker for me. Immediately after starting the car, the check engine light came on. I let the sales person know that I will never purchase any car without knowing why the check engine light is on. (It could be something simple or something serious and I wanted to know just how bad it was.) The sales person agreed to plug the diagnostic computer into the car to find out why the light was on. About 5 minutes later he came back and informed me that the manager refused to let his mechanic run a quick diagnostic. Why would a dealer refuse to spend 2 minutes to see why a possible serious light is on? My best guess is the dealer already knew why the light was on, but did not want to inform me of the reason. Maybe they were hoping I would let it slide? I don't really know. I do know that I will never return to the dealer after that little fiasco. More

Got my first new car there and these people are awesome!! They go the extra mile for you!. Their service department is also top notch and will do whatever they can to accomodate you!! They go the extra mile for you!. Their service department is also top notch and will do whatever they can to accomodate you!! More

I have used the $17.95 oil change coupons that they mail me on several occasions and have been extremely please with the service. They even honored the coupon on my MB which used full synthetic. me on several occasions and have been extremely please with the service. They even honored the coupon on my MB which used full synthetic. More

The location of Jt's Chrysler Jeep Dodge is not in the area I live. I do not mind driving about 30 miles to the dealership to have my vehicles serviced there. I have confidence and trust the diagnosis the area I live. I do not mind driving about 30 miles to the dealership to have my vehicles serviced there. I have confidence and trust the diagnosis and recommendations to keep up with the maintance required to maintain my vehicles in safe and operational conditions. I have purchased two vehicles from this dealer; 2010 Nitro and 2012 1500 Ram truck. We are totally satisfied with the overall experience form purchasing to service to customer service. Fantastic atmosphere! More

Was told I had 30 days to pay tax, tag, and title. They cashed my check after 20!!! Not happy with that at all!!!! Have made several phone calls, and am not even close to being happy with the end result. T cashed my check after 20!!! Not happy with that at all!!!! Have made several phone calls, and am not even close to being happy with the end result. Trusted them with my check, and feel betrayed! They have even gone so far as to trying to blame me for it happening! To make up for it, they should either pay for it, or at least give me some money back! More

OMG!!!....I sent in a price inquiry to this dealership through my Credit Union's car buying service. First I received three emails from this dealership from 3 different people....which wasn't too bad but through my Credit Union's car buying service. First I received three emails from this dealership from 3 different people....which wasn't too bad but then one of the salesmen called me and tried his "high pressure sales" techniques on me. After the first call he called back again 10 minutes later to ask me more questions....and then a third call 5 minutes later with more questions. Twenty minutes later he calls again...I was pretty pissed by then so I didn't answer. He called back immediately 2 more times and finally left a message asking me to call him because he had "one final question"!!! I finally replied to his email and told him I had purchased a Jeep at another dealership just so he would leave me the xxxx alone!!! (which I did the following day) Of course he replied back and asked if I had signed the papers yet because he could do a "better" deal. delete-delete-delete. BTW....their car buying service certificate discount was a third of the discount I got my Jeep for from another dealer......RUN FROM THIS DEALERSHIP or better yet don't go there in the first place! More

Rob and Lloyd were extremely helpful. We were able to get a deal worked out the first time without multiple visits and a bunch of haggling. These guys are top notch and willing to make sure that your experie a deal worked out the first time without multiple visits and a bunch of haggling. These guys are top notch and willing to make sure that your experience is a good one. More