JTs Chrysler Jeep Dodge

My name Aleta Spezialetti. I came in looking for a low end SUV for my family. Although I was unable to find what I needed, Carly was extremely professional, courteous and very helpful. She gave me sugg end SUV for my family. Although I was unable to find what I needed, Carly was extremely professional, courteous and very helpful. She gave me suggestions as to where I might find the car I needed, which I did, and Carly also told where I could sell my current vehicle. If I ever need another new or used car, I will definitely return. Thank you. Aleta More

My experience with sales person,Carly, at JTs Jeep Chrysler and Dodge was amazing. Unlike most dealerships i did not feel rushed or like i was being hustled and all of my questions were answered. It w Chrysler and Dodge was amazing. Unlike most dealerships i did not feel rushed or like i was being hustled and all of my questions were answered. It was a simple, but very well explained process. I told Carly what type of car i wanted all the way down to the exterior and interior color; and she found the car exactly as i described! Negotiating the price was a piece of cake; i felt like Carly was working for me on finding a great deal. That's just what we got, a Great deal! Even after i had purchased the car; I'm still able to call Carly with any type of questions. Thanks to JTs jeep Chrysler Dodge and Carly, I am very satisfied and i will be referring all my family and friends to Carly because she gets the job done! Edwinne More

She was absolutely great with assisting me on the purchase of my first car. Hopefully she will stay at JT Dodge because she is one of the best there. purchase of my first car. Hopefully she will stay at JT Dodge because she is one of the best there. More

We wanted to buy a Jeep and when we pulled up to the dealership, Carly was on her way into the dealership and caught us. She was very professional and helpful and got us the Jeep we wanted. It was a fas dealership, Carly was on her way into the dealership and caught us. She was very professional and helpful and got us the Jeep we wanted. It was a fast and easy process and she made the process enjoyable. More

I felt the service was good and the sales people were not high pressure at all; which was nice! I was allowed to test drive the car as long as I wanted to. My sales representative was also friendly, down-to- high pressure at all; which was nice! I was allowed to test drive the car as long as I wanted to. My sales representative was also friendly, down-to-earth and very easy to talk to. My only complaints are that the car was given to me dirty(inside) and I was not given accurate information, in regards to how many cd's my vehicle could hold. I would still recommend this dealership to others, as well as my salesman. Overall, I give them a Good instead of Great because of these discrepancies. More

I was very pleased with my experience at JT's in Lexington.Mack Jacobs was on the job from the second we got out of our car.I had already done some internet research on the dealership and the vehicl Lexington.Mack Jacobs was on the job from the second we got out of our car.I had already done some internet research on the dealership and the vehicles on the lot before i came.Mack listened to what i wanted and what i needed, i think he came as close as he possibly could (I might add I'm a hard sell and walked away from a dealership in July on the exact same vehicle that i did purchase from JTs).in fact I ended up purchasing two vehicles from Mack and JTs that day.I bought my husband a car to.There is something to be said about Mack...he is willing to listen.Thanks Mack and JTs.i will send my friends and i will be back. More

I bought my first new car at this dealership and I couldn't have asked for a better overall experience! They definitely went the extra mile for me! couldn't have asked for a better overall experience! They definitely went the extra mile for me! More

I would never recomend this dealership. I went there to have my seats clean and a special treatment put on the seat. I paid for this warranty add on. Not only did it make my seats look worse (bringing up d have my seats clean and a special treatment put on the seat. I paid for this warranty add on. Not only did it make my seats look worse (bringing up deep stains). The dealership had to call in a specialist with a fancy piece of equipment to clean the seats. When we went to pick up the jeep, my driver seat was cut in 2 places...nobody called me, nobody cared. I had to make a scene and call corporate to get someone to care. Allen is a jerk...so rude, and lacks compassionate, and a liar. Don't trust anything he says...he does not follow through. Finally, the service manager looked at my seat. Told me that I should not have been sold the add on warranty because that chemical can not be put on my special addition seats. As for the cuts, they order them in early December...it is now January 26th....I am still waiting on this seat. More

I researched Jeep Wranglers for 6 months trying to find a used one for my Daughter that just got her license. I even had a friend that buys vehicles wholesale looking for me. We decided that with prices bei used one for my Daughter that just got her license. I even had a friend that buys vehicles wholesale looking for me. We decided that with prices being bid up for used I would be better off buying a new one. I looked all over the southeast pricing a 4 door hard top white Wrangler unlimited. I went buy every dealer in the Columbia area to find the options that my daughter liked. I visited JTs in Lexington 3 times, the first after ours with no salesman around. The second time right before Christmas and spoke with Kurk Mathews. He was very patient and no pressure. He showed us every Jeep they had. I told him I would be in touch. I spoke to 3 dealers in North Carolina and had my search down to 2 white Jeeps and I was going to buy 1 of them on December 28. I made a final trip to JTs on Friday 12/27/13 with my internet out the door price on a sheet of paper. The sales manager handed me off to Mack Jacobs. We looked at the white jeeps they had and he showed me one more that they had just got in from another dealers inventory. It had more options than the vehicle I was going to buy in North Carolina. We test drove, even though I had driven 10 already then it was time for the part I HATE. The sales pressure. To my surprise Mack wrote a number on sheet of paper and I countered with a lower number than I was buying in North Carolina and he came back in 5 minutes and said OK. I SAID TAX TAG AND FEE OUT THE DOOR AND HE SAID YES. This was the easiest experience I have ever had in buying a vehicle. We picked it up the next day with it detailed and a bow. They were great. More

My experience with JT's was excellent because of my salesman MACK JACOBS!!! He did a wonderful job finding me a SUV that would work for my family. I loved how he gave me a so much information about my salesman MACK JACOBS!!! He did a wonderful job finding me a SUV that would work for my family. I loved how he gave me a so much information about my Jeep. I knew more about my new choice of vehicle than I ever did before. He was funny and really could tell how knowledgeable he was about the product he was selling..I never felt rushed or pressured to make a choice and Mack wouldn't let me leave unless I was 100% happy with my purchase. ...I will tell all my family and friends to go to JT's in Lexington and most of all go see MACK JACOBS!!!!!! Thanks again, Louis and Julie Toschner 2014 Jeep Patriot More