JTs Chrysler Jeep Dodge
Lexington, SC
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Sales person kept showing me different payment figures, different prices for the truck, different lengths of paymrnt schedule .. i was really confused about what the truck actually cost. Just running back different prices for the truck, different lengths of paymrnt schedule .. i was really confused about what the truck actually cost. Just running back and fro to sales mgr. Not a pleasant experience. Vehicle is what I wanted so I toughed it out. Not the easiest purchase i have had. Not smoothbat al. Should have been much easier, I believe. More
Good friendly staff, fast service, great waiting areas, clean facilities and environment. They wash your car for you. Provide free snacks and free wifi. Smells good. clean facilities and environment. They wash your car for you. Provide free snacks and free wifi. Smells good. More
Already wrote this review one time, but never heard back. I keep getting e-mails asking me to review, so here it goes again. Brought truck in for a recall, scheduled the appointment a week in advance. Som I keep getting e-mails asking me to review, so here it goes again. Brought truck in for a recall, scheduled the appointment a week in advance. Somehow, the parts weren't there yet, which I was told about a few hours later. Left vehicle overnight and was told parts would be in by 7am. As of noon, my truck still had not been touched, even though it was supposed to be done the day before. When I finally get my truck at 2pm, there are grease stains all over my headliner that I STILL cannot get rid of. Service advisor was nice, but the service was absolutely terrible. More
Unprofessional! We were told the banks were closed and they needed to get back with us in the morning. We were there past 8pm so we believed them. The sales rep wa We were told the banks were closed and they needed to get back with us in the morning. We were there past 8pm so we believed them. The sales rep was gruff and rude at times. He just wouldn't answer basic questions, and seemed annoyed. They are only after the sale and don't care to be courteous if they feel it's not going their way. I'm ok with not getting the vehicle, that happens, but they should have been upfront and followed through instead of lying to us and then avoiding us. Very unprofessional, rude, and disrespectful. Two thumbs way down! More
Bought the warranty for this used van. I had to bring it back within 2 weeks of purchase. The issue was the brake calipers, the mechanic said there was rust causing the warranty to be deni I had to bring it back within 2 weeks of purchase. The issue was the brake calipers, the mechanic said there was rust causing the warranty to be denied. They wanted to charge me $2000.00 to replace front calipers, hoses, pads, and rotors. TWO THOUSAND DOLLARS!! I had someone I actually trust replace these parts and guess what? No rust anywhere that would cause the failure that occurred. Yes, I have pictures. Since I bought this vehicle I have replaced parts listed above, rear brake pads and rotors, all 4 tires, alternator, and today the battery. There is still something wrong and back to the shop it goes tomorrow. Bought on 2/3/2023, writing this on 3/20/2023. I thought buying from a dealer was going to get me decent vehicle that I could depend on. This is the worse purchase of my 49 years. Thankfully, I didn’t trade in my old van because I’ve driven it more in this time than the new one. The service writer Antwan was so nice, he really tried to help me. He is too good a person to work for this company. More
My Engine Light came on while shopping near Lexington, South Carolina go to Service and see Jennifer, advises if driven I would be left stranded South Carolina go to Service and see Jennifer, advises if driven I would be left stranded More
Whatever you do, DO NOT take your jeep wrangler to this place! They have inexperienced mechanics and the root of the problem won’t get fixed by their staff. I had to take my jeep back 3 TIMES within 2 mont place! They have inexperienced mechanics and the root of the problem won’t get fixed by their staff. I had to take my jeep back 3 TIMES within 2 months for the same problem they supposedly fixed. As a matter of fact your vehicle will leave their shop with additional problems after being under their care. Just a fair warning to anyone thinking of using this place. Save yourself a headache and your hard earned money! More