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JTs Chrysler Jeep Dodge

Lexington, SC

3.9
544 Reviews

4838 Sunset Blvd

Lexington, SC

29072

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Showing 544 reviews

June 06, 2023

They honored the warranty without question. They fixed they in a short amount of time. More

by rodinhse1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack and service manager
May 30, 2023

Sales person kept showing me different payment figures, different prices for the truck, different lengths of paymrnt schedule .. i was really confused about what the truck actually cost. Just running back More

by Heavyduty71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cant remember
May 30, 2023 -

JTs Chrysler Jeep Dodge responded

From the team here at JTs Chrysler Dodge Jeep RAM, we’d like to extend our sincerest apologies that you had this experience. Please feel free to contact our customer support team so that we can work toward a resolution. We aim to deliver the highest level of customer satisfaction, and hope that you’ll give us the opportunity to make things better.

May 18, 2023

Good friendly staff, fast service, great waiting areas, clean facilities and environment. They wash your car for you. Provide free snacks and free wifi. Smells good. More

by jariusjones86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnson
May 23, 2023 -

JTs Chrysler Jeep Dodge responded

Thank you so much for sharing your 5-star experience, JariusJones86! We are very proud of the service we provide and love to know that we were able to give customers like you the experience you deserve. We appreciate you taking the time to leave a review, and we hope for the chance to serve you again soon!

May 17, 2023

Already wrote this review one time, but never heard back. I keep getting e-mails asking me to review, so here it goes again. Brought truck in for a recall, scheduled the appointment a week in advance. Som More

by Jimmy K.
Recommend Dealer
No
Employees Worked With
none
May 23, 2023 -

JTs Chrysler Jeep Dodge responded

It sounds like there is a lot of confusion about your visit and service. Please reach out to us when you can at (855) 979-5400. We would like to learn more about your visit.

May 06, 2023

Unprofessional! We were told the banks were closed and they needed to get back with us in the morning. We were there past 8pm so we believed them. The sales rep wa More

by Kim B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not giving names
May 08, 2023 -

JTs Chrysler Jeep Dodge responded

Thank you for taking a moment to share your concerns, Kim. We are committed to customer satisfaction, and apologize for falling short on this occasion. We hope you will allow us the opportunity to improve your experience. Please reach out to our team directly so that we can work to make things right. Thank you for your time, Kim. We hope to hear from you soon.

March 23, 2023

Bought the warranty for this used van. I had to bring it back within 2 weeks of purchase. The issue was the brake calipers, the mechanic said there was rust causing the warranty to be deni More

by Mary D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antwan
Mar 23, 2023 -

JTs Chrysler Jeep Dodge responded

Hi Mary, thank you for bringing these concerns to our attention, we are sorry that the experience was aggravating. We are going to discuss them internally and are already working to find a solution. We are glad that you had the vehicle repaired and are safe while driving. Our customers safety is our top priority.

Mar 24, 2023 -

Mary D responded

Sadly, I am safely driving my old van. The one I bought is not able to be driven.

March 23, 2023

Excellent place that deeply cares for customers concerns. Professional friendly committed staff and excellent service More

by staffsarge09102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 24, 2023 -

JTs Chrysler Jeep Dodge responded

We're thrilled to have earned your recommendation, staffsarge09102! Our team works hard to create 5 star experiences for our customers, and we're delighted to know that we could reach that standard for you. We hope to have you back again soon.

March 22, 2023

Excellent service everytime I have been in for oil changes great job guys keep up the great work More

by christina.brazell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 23, 2023 -

JTs Chrysler Jeep Dodge responded

Thank you so much for the thoughtful review, Christina, we are so glad we could provide you with a great experience and appreciate your feedback about our website. We do our best to provide an experience like this one for all of our customers.

February 12, 2023

My Engine Light came on while shopping near Lexington, South Carolina go to Service and see Jennifer, advises if driven I would be left stranded More

by whitehse48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Morriw
Feb 13, 2023 -

JTs Chrysler Jeep Dodge responded

Hi whitehse48, we’re thrilled to read how pleased you were with us. Comments like yours help our business to grow and thrive, so that we can continue delivering superior service for years to come. Thanks for choosing JTs, and we hope we’ll see you again very soon.

February 01, 2023

Whatever you do, DO NOT take your jeep wrangler to this place! They have inexperienced mechanics and the root of the problem won’t get fixed by their staff. I had to take my jeep back 3 TIMES within 2 mont More

by Darnikajn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin
Feb 02, 2023 -

JTs Chrysler Jeep Dodge responded

As we said to you on Google. If you would like to speak with our Management Team please give us a call at (803) 220-3725.

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