JTs Chrysler Jeep Dodge

I had a great experience!!! I went in with an impossible circumstance yet they got me financed!!!! I bought a 2014 Jeep Patriot and love it. The detailing department is ok... The I went in with an impossible circumstance yet they got me financed!!!! I bought a 2014 Jeep Patriot and love it. The detailing department is ok... The service and staff is where the money is at. 2 weeks after my purchase i noticed 2 dents in my hood under the wind deflector. I called about it and was surprised at the fact that they would fix it at no charge. I brought it in... I was taken to and from work, in time, and it was fixed.... ready to go and detailed was again. I will be buying my next Jeep there. More

Great people to work with! Awesome shop. Great service! Great employees! Willing to work with you to meet your needs. Stays busy. Schedule an appointment ahead of time of possib Awesome shop. Great service! Great employees! Willing to work with you to meet your needs. Stays busy. Schedule an appointment ahead of time of possible. More

New Jeep Sales and Initial Service To Install Added Feature I bought a new Jeep Wrangler and was somewhat pleased with the sales experience. The only complaint I had was they only filled the gas tank half way. I bought a new Jeep Wrangler and was somewhat pleased with the sales experience. The only complaint I had was they only filled the gas tank half way. Every other dealership that I have dealt with always filled up the gas tank. The sales manager did give me a $20 gas card though when I mentioned this. My first experience with the service department was not good. I was having a cover put on over the gas cap. The service department was confused as to what was being done. I had to ask where the waiting room was, and discovered the waiting room was extremely small. I never found any restrooms. When my Jeep was done, I found it wedged tight between two other vehicles. I had to get my service advisor to move the other vehicles so I could get out. Another complaint I have with this dealership is that it is extremely difficult to get in or out and maneuver through the dealership. More

Jeep Grand Cherokee Recall-Walter J I have a 2011 Jeep Grand Cherokee Overland. I had two recalls on it, the 1st one was the booster brake and the 2nd one was on the visor. I took the Je I have a 2011 Jeep Grand Cherokee Overland. I had two recalls on it, the 1st one was the booster brake and the 2nd one was on the visor. I took the Jeep to the local Jeep dealer here in a Orangeburg, SC and was told there was a 6 month to a year wait for the brake booster. That is crazy to wait that long for a part 1 part that helps me come to a stop. I called JT's Jeep service and was told to come on in and they have both parts I needed. Went today (Saturday) and to my shock the job was done within 3 hours, WOW!!! This has been the best visit to ANY service dept. ever. Thank-you Gilda at the service desk and tech that handle my Jeep. I shall return!!! More

Looking for a new car.....found it at JT's!! This was the best car buying experience that I have ever had. Scott Grantham was my salesperson and I was truly impressed with his level of professio This was the best car buying experience that I have ever had. Scott Grantham was my salesperson and I was truly impressed with his level of professionalism and expertise. He listened to what I was looking for in a car as far as comfort, style, options and affordability. He found exactly what I wanted, The Chrysler 300! It is a beautiful car. Thanks Scott Grantham and thank you JT's for having truly exceptional sales people like Scott who really take the time to connect with the customer through the process of purchasing a new vehicle. I highly recommend to anyone that is in the market to buy a new vehicle that they go to JT's at 5215 Sunset Boulevard in Lexington, SC and ask for Scott Grantham!! I think you too will be very pleased. More

very pleasant very friendly and pleasant to work with went in not expecting to much was upside down on current vehicle and credit was fair with all the incentives a very friendly and pleasant to work with went in not expecting to much was upside down on current vehicle and credit was fair with all the incentives and specials going on they were able to get me in a brand new car and in better shape then i was in and the sales guy was not overly pushy overall a great experience will definitely recommend to any one More

Repair was a hassle I guess three times is the charm for repairing my Challenger. Had an issue with my window, brought it in and of course they never have parts to repai I guess three times is the charm for repairing my Challenger. Had an issue with my window, brought it in and of course they never have parts to repair so you set up another appointment to bring the car back. Second time the part was defective so now have to schedule a third appointment. Finally fixed on third time. These appointments were all scheduled for a Saturday as I work during the week and the dealership is not located close enough to my house to make alternative arrangements for transportation. Also, they were supposed to confirm that the parts arrived and confirmed my appointment all three times and never did. Matter of fact I had to call and then they tried to tell me I didn't have an appointment and they would try to squeeze me in. Really? After I threw a fit they found room. Also, they have this bad habit that when you bring your car in for any kind of maintenance or repair the sales department automatically calls you trying to get you to trade your vehicle in for another so imagine my anger when I had to take three straight weeks of them calling me about that. I would not recommend. More

Great Service We loved our experience with JT's especially our salesman Rhett! We would recommend him to anyone! They worked with us to make sure we were completel We loved our experience with JT's especially our salesman Rhett! We would recommend him to anyone! They worked with us to make sure we were completely satisfied with our purchase More

After the Sale We were treated as well after the sale as we were prior to the sale. All service has been done as promised at the appointed time. We will continue to We were treated as well after the sale as we were prior to the sale. All service has been done as promised at the appointed time. We will continue to use JT,s and plan to buy our next Jeep there. More

Great customer experience Had a great customer experience when purchasing my wife's 2013 Hyundai Elantra from Jts Chrysler Jeep Dodge in Lexington. Don was very helpful and the Had a great customer experience when purchasing my wife's 2013 Hyundai Elantra from Jts Chrysler Jeep Dodge in Lexington. Don was very helpful and the car was priced to sell, no need to haggle. I will definitely recommend to anyone!! More