JTs Chrysler Jeep Dodge

Oil change I would not say it was a great experience. I called in for an appointment. I was told it would take only about 45 minutes. It took 1 hour and half. I would not say it was a great experience. I called in for an appointment. I was told it would take only about 45 minutes. It took 1 hour and half. There was nothing special about how I was treated. No more than Jiffy Lube. Some dealerships put the finished vehicle through a car wash. Mine was not. Since I bought my vehicle through JTs, I will get my oil changes there. More

Great service Had my oil change and tire rotation done last month. Staff always friendly. Work gets one in appropriate amount of time. Will definitely go for servic Had my oil change and tire rotation done last month. Staff always friendly. Work gets one in appropriate amount of time. Will definitely go for service again. More

Does the job The purchase of my vehicle was alright, sales staff and service staff are friendly. The phone answering service is terrible and the coordination of th The purchase of my vehicle was alright, sales staff and service staff are friendly. The phone answering service is terrible and the coordination of the phone service versus the actual dealer is nonexistent. Just go there directly or call the dealer directly if you have a direct line. The loyalty point rewards are an awesome bonus. More

Always a pleasure. I always enjoy my experience with this dealership...everyone is polite, friendly and acts like they really care about their customers. The new facilit I always enjoy my experience with this dealership...everyone is polite, friendly and acts like they really care about their customers. The new facility is even nicer, with a comfortable, inviting waiting area. The email reminders for when service is due are very helpful and much appreciated. More

The best to work with I wasn't looking for a truck because I already had one but they made it so easy to deal with and gave me a great deal. Plus they have a first class se I wasn't looking for a truck because I already had one but they made it so easy to deal with and gave me a great deal. Plus they have a first class service department. More

Excellent service as always excellent service. They have always been courteous and quality of work and knowledge has been above average. kudos to the service dept. Than as always excellent service. They have always been courteous and quality of work and knowledge has been above average. kudos to the service dept. Thanks More

Service appointment My last service appointment was, as it has always been through the years, professional, prompt and solution orientated. It is the main reason that I h My last service appointment was, as it has always been through the years, professional, prompt and solution orientated. It is the main reason that I have purchased my vehicles at JTs and have referred a number of my friends to the dealership, who have subsequently purchased vehicles for their families. The sales department is also knowledgeable, motivated but never high pressure. Nice to have a five star in Lexington... More

Friendly courty service. I purchased my 2014 Durango new. I have not had a single problem in the past 3 years and 40k miles. I've taken it in every 5k miles for oil changes. T I purchased my 2014 Durango new. I have not had a single problem in the past 3 years and 40k miles. I've taken it in every 5k miles for oil changes. The service writer always greets me with a friendly smile. Work is done promptly and neatly. I have been extremely satisfied with JT's Dodge since day one. More

Continue to be disappointed with service Had a great sales experience a year ago -- but service continues to be disappointing. Requested an in person meeting again with the general manager. Had a great sales experience a year ago -- but service continues to be disappointing. Requested an in person meeting again with the general manager. Completing work on time as promised and communication with the customer when there is another issue is essential. Lack of consideration for my time. More

New Purchase My experience purchasing my new Ram 2500 was effortless Rhett, my salesman, went out of his way to make sure everything was done right the first time. My experience purchasing my new Ram 2500 was effortless Rhett, my salesman, went out of his way to make sure everything was done right the first time. I have purchased 3 vehicles from Rhett and I recommend him to anyone I know. More