JTs Chrysler Jeep Dodge

Couldn't be happier in my new JEEP Went into JT's thinking I could never get into a new jeep but they made it happen. I couldn't be happier in my new ride. Such a nice staff and nice pl Went into JT's thinking I could never get into a new jeep but they made it happen. I couldn't be happier in my new ride. Such a nice staff and nice place. If you haven't visited the new store in Lexington you should visit. Huge inventory and if they don't have it I'm sure they could get it! More

Took a while, but they finally got the repair done. I was beginning to worry as it took me 5 trips in order to get my repair done. On my 4th visit I went by to show them the problem wasn't repaired & I I was beginning to worry as it took me 5 trips in order to get my repair done. On my 4th visit I went by to show them the problem wasn't repaired & I wanted them to see it as I was going to another dealer to see if they could make the repair. The Service Tech got the Service Manager, Ted Wilcoxon, who looked at the problem and he requested I give them another chance to fix the problem. When the parts cam in I took it back and in less tan 30 minutes it was repaired correctly. On this visit they did a great job. I have always had great service at JT's during the past years and plan on getting my Pacifica serviced there in the future More

excellent service Truck was getting terrible gas mileage all of a sudden. Brought the truck in to have it looked at and they said they could not find anything unusual. Truck was getting terrible gas mileage all of a sudden. Brought the truck in to have it looked at and they said they could not find anything unusual. Then they said that Chrysler had just released a software update and they installed it and now the truck is getting better mileage like it should. Thank You JT`s service dept. More

Excellent Service Top notch service by trained professionals. I was a drive in without an appointment. They had no problem citting me in. Worked in with almost no wa Top notch service by trained professionals. I was a drive in without an appointment. They had no problem citting me in. Worked in with almost no wait time! More

Great Experience This is our 2nd Jeep we bought from JT; We are very please with the personal and professional experience from William Boatwright and the entire staff. This is our 2nd Jeep we bought from JT; We are very please with the personal and professional experience from William Boatwright and the entire staff. We love our Jeep; all promises were fulfilled. We highly recommend the best salesman, aimed to please his customers "William Boatwright." Thanks, Darlene & Ronald Grant More

Not happy at all Took my truck in for full service and i got it back with a nail in my tire a dent in my door a ford emblem missing off my rim and 1 qt low in oil. I h Took my truck in for full service and i got it back with a nail in my tire a dent in my door a ford emblem missing off my rim and 1 qt low in oil. I have call numerous times and still haven't gotten anything done. They are very careless and its not worth the extra 3k I spent for service contract. Don't buy or service your car with them More

Scheduled oil change Made the appointment on line and was in and out. They took very good care of me and our jeep. Clyde Sharpe was very professional and a great help to m Made the appointment on line and was in and out. They took very good care of me and our jeep. Clyde Sharpe was very professional and a great help to make sure we got what we need and that our service was excellent. More

Great customer service and excellent follow up Best experience possible and it didn't take long. I went in not really thinking it was going to happen right then but Jody worked it out. He walked me Best experience possible and it didn't take long. I went in not really thinking it was going to happen right then but Jody worked it out. He walked me thru it has called several times to check on things. More

Does It Right I initially had a bad experience due to a communication breakdown when I first tried to by a used truck from them. However, Taz Aziz, the General Man I initially had a bad experience due to a communication breakdown when I first tried to by a used truck from them. However, Taz Aziz, the General Manager, and Mack Jacobs, our salesperson, turned a bad situation into a great car buying experience. Mack is very personable and down home, He has great knowledge of the products on the lot and is very helpful. Taz did a great job in honestly addressing and apologizing for their error and asking for a chance to make it right. We were able to confirm a drive away price over the phone and I purchased a comparable truck at a fair price close to the original truck price. It could not have been easier. Before we arrived, the second truck had been detailed and a picture sent to us. Mack had all the paperwork ready to sign and was able to get us into a finance manager to complete the transaction quickly. I applaud them for their honesty and doing the right thing to turn a bad situation around. I would definitely recommend them if you are in the market for a new Chrysler, Jeep, Dodge or Ram or a used car or truck. More

Great experience! I have now gotten 2 vehicles from JTs. I would highly recommend them to friends and family for their future vehicle needs. The staff is always friendl I have now gotten 2 vehicles from JTs. I would highly recommend them to friends and family for their future vehicle needs. The staff is always friendly and informative. More