JTs Chrysler Jeep Dodge
Lexington, SC
Filter Reviews by Keyword
By Type
Showing 542 reviews
Repair of tire and oil change and spare key Had a tire repaired, oil change and made a new key everything was good except I paid 175 to get the key made and someone was supposed to call me when Had a tire repaired, oil change and made a new key everything was good except I paid 175 to get the key made and someone was supposed to call me when key came in for programming. I never received a call, Two weeks later I called and went in for the programming, No big deal but just an annoyance, More
Great customer service!!! And care!! Fixed an oil leak that came from manufacturing. I cannot remember any of their names, but the entire group from beginning to end were awesome!! Fixed an oil leak that came from manufacturing. I cannot remember any of their names, but the entire group from beginning to end were awesome!! More
No Waiting I have always been waited on quickly at JTs. No issues with them so far. Be it service, or sales, I have always been treated well there. I have always been waited on quickly at JTs. No issues with them so far. Be it service, or sales, I have always been treated well there. More
Long time for an oil change. I was told we needed an appointment for an oil change, the last time I attempted to get one covered by our service contract. So I made an appointmen I was told we needed an appointment for an oil change, the last time I attempted to get one covered by our service contract. So I made an appointment this time. I arrived before the appointment time, but I sat for over two hours waiting. My last oil change at Precision Tune took less than 20 minutes. I came to JTs because we had some comp oil changes with our premium service agreement. But two hours? I truly expected quicker service, especially with an appointment. More
SiriusXM radio and Recall I am the happiest customer in the world, because JT Chrysler Jeep Dodge went the extra mile to fix an unusual issue. We got our wire harness recall c I am the happiest customer in the world, because JT Chrysler Jeep Dodge went the extra mile to fix an unusual issue. We got our wire harness recall completed and the following week we had NO SiriusXM radio. Getting the recall done had NOTHING to do with our SiriusXM radio not to work, but for some reason we had no service after we were serviced. No one could make since of it. We asked to speak with the Top dog Service Manager. I wish I could remember the Service Manager's name, but he called SiriusXM and we to bat for us. SiriusXM was charging for services not rendered and we couldn't do anything without the help of the Service Manager. He got our service back on and now my husband is calm again. I don't brag on much, but if you can make my husband happy, well you will always get our business. Thanks JT for all you do for your customers. More
Customer Satisfcation The service department staff isn’t friendly or helpful. No one wants to be held accountable for what they do, Seth and Jennifer lie so badly and treat The service department staff isn’t friendly or helpful. No one wants to be held accountable for what they do, Seth and Jennifer lie so badly and treat customers unfairly! I wouldn’t recommend anyone taking their car to JT’s for repair, no customer service satisfaction. More
A1 Service By far the best service center in town. They are fast, friendly and go out of their way to make your visit a great one! By far the best service center in town. They are fast, friendly and go out of their way to make your visit a great one! More
They always treat me like a king whenever I go there. They always treat me like a king whenever I go there! They bend over backwards for me and provide me with great great service! I have never been treat They always treat me like a king whenever I go there! They bend over backwards for me and provide me with great great service! I have never been treated as well as I have been with these people in my whole life at a dealership. I would recommend these people to everybody! More
Excellent service Isaac Edmonds is an excellent sales consultant. We went looking for 1 vehicle and was able to drive off the lot with two vehicles....We would recommen Isaac Edmonds is an excellent sales consultant. We went looking for 1 vehicle and was able to drive off the lot with two vehicles....We would recommend this dealership to anyone and everyone that's out looking for a nice car or suv... More
Misty & John My husband and I went looking for a car for me. I had a vehicle with no air, it was awful. We had a gentleman named Mack Jacobs who was absolutely ama My husband and I went looking for a car for me. I had a vehicle with no air, it was awful. We had a gentleman named Mack Jacobs who was absolutely amazing. Super friendly, kind, caring and just all around genuinely nice. We went in there knowing we couldn't afford much and that we couldn't go over a certain price range. He gave me something newer, cost more but the payments were the same as the older vehicle I was looking at! He really took care of us! More