JTs Chrysler Jeep Dodge
Lexington, SC
Filter Reviews by Keyword
By Type
Showing 542 reviews
Excellent service I just purchased my third jeep from JT's. I am always very pleased with the service. The waiting area is very comfortable and accommodating. If the s I just purchased my third jeep from JT's. I am always very pleased with the service. The waiting area is very comfortable and accommodating. If the service takes very long, someone always keeps me informed of what's being done and how much longer it will take. I really appreciate that I'm made to feel that JT's values my time. My most recent visit was to purchase a vehicle. My salesman for the 2nd time was Bill Pruette. He does a very good job of explaining features oon the cars and getting alkyl available rebates available. More
Outstanding Service Came in with a long list of service issues on my 2011 Ram truck (purchased at JT in late 2011) after neglecting regular service for years. Randall Sta Came in with a long list of service issues on my 2011 Ram truck (purchased at JT in late 2011) after neglecting regular service for years. Randall Stansell helped me to sort out the most pressing problems and got them fixed on time and within my budget. Over the next few months I intend to complete the "restoration" of my vehicle at JT. Thank you Randall. ps: Randall should be giving lessons to the Sales Department regarding customer care. Sales tried to use high pressure tactics and outmoded techniques to push me into a new vehicle. In the age of internet you can no longer undervalue trade ins and overcharge on the new car. Shame on you! When I do purchase again it will be on my terms just like i did in 2011. More
Prompt and great service I wasn't sure what the problem was with my Jeep and took this to JT's. I described the symptoms that happened the day before and after diagnostic tes I wasn't sure what the problem was with my Jeep and took this to JT's. I described the symptoms that happened the day before and after diagnostic testing, was told that my Jeep needed a new battery. The service rep, Rielle, showed me how they diagnosed my Jeep's problem and I agreed to have the battery replaced. My wait time was approximately 1.5 hours and when done, Rielle took me where my Jeep was parked after I paid the service. More
Always great service. I always get great service at JT’s....whether I have an appointment or if I just show up....they always make me feel welcome. The service is always d I always get great service at JT’s....whether I have an appointment or if I just show up....they always make me feel welcome. The service is always done in a timely manner and everyone is friendly and polite. More
Light bulb I came into JT's without an appointment to as I got a message on my dashboard that the light on the license plate was out. Jennifer greeted me, asked I came into JT's without an appointment to as I got a message on my dashboard that the light on the license plate was out. Jennifer greeted me, asked what assistance I needed and I explained my reason for being there. She promptly had my Jeep assigned to one of the mechanics and after the work was done, she reiterated to me that if the same problem comes up to return and have this resolved. More
Used vehicle purchase Mike and Ken worked with me on a very limited budget to get me into a very nice Van. I was extremely thrilled with the level of service and quality of Mike and Ken worked with me on a very limited budget to get me into a very nice Van. I was extremely thrilled with the level of service and quality of vehicle that I purchased from JT’s!, Thank you! More
Quality Service Thank You Avery Middleton for your detail to service and your professionalism! I am not associated with any dealership, no kin to any one. Just truly Thank You Avery Middleton for your detail to service and your professionalism! I am not associated with any dealership, no kin to any one. Just truly enjoyed the service. More
They went above and beyond! We went looking for any type of used car as our current car was giving out. They worked tirelessly for us to get us into a reliable and safe car for o We went looking for any type of used car as our current car was giving out. They worked tirelessly for us to get us into a reliable and safe car for our family and worked a great deal for us that we could afford. They were truly a godsend! Everyone up there was so caring, kind, and genuine! More
Totally satisfied My Jeep is relatively new with relative low mileage. So when I go in for service, it's usually for oil changes. Sometimes I make an appointment, somet My Jeep is relatively new with relative low mileage. So when I go in for service, it's usually for oil changes. Sometimes I make an appointment, sometimes I don't. Even in the non appointment times, I'm never ran off or made to wait for an unreasonable time. I am a truly satisfied customer. More
Great and awesome experience I walked in on a busy day and I was surprised that they were able to complete my oil change within an hour or two. My only recommendations to this dea I walked in on a busy day and I was surprised that they were able to complete my oil change within an hour or two. My only recommendations to this dealership is to bring back the free/complimentary snacks and drinks; I remember at the other location, these were available items. More