Back

JTs Chrysler Jeep Dodge

Lexington, SC

3.9
542 Reviews

4838 Sunset Blvd

Lexington, SC

29072

Directions

By Type

Showing 542 reviews

November 20, 2023

I have had mostly great experiences during my schedule maintenance appointments. Service is done in a timely manner. No complaints... More

by giovanni.mullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 27, 2023 -

JTs Chrysler Jeep Dodge responded

We are delighted to know we were able to provide 5-star service to you. Our team always aims to go above and beyond in creating excellent customer experiences, and receiving shout outs like this means the world to us! Thank you for taking the time to leave your kind recommendation, we hope we'll have the pleasure of serving you again soon!

November 13, 2023

Service writer was excellent. Mechanic was very slow and kept changing the pick up date More

by marshalljumper33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer
Nov 14, 2023 -

JTs Chrysler Jeep Dodge responded

We apologize that you’re disappointed in your experience, and never want our customers to feel this way. Please reach out to our management team at (803) 220-3725 so we can discuss this in greater detail and better assist you. We look forward to working with you soon.

November 06, 2023

Service department missed several things wrong with my vehicle. After one service, they left the cap off of my coolant, and it all boiled away and spilled out, causing the vehicle to overheat. Four days a More

by Joecool01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Nov 07, 2023 -

JTs Chrysler Jeep Dodge responded

We apologize that you’re disappointed in your experience, and never want our customers to feel this way. Please reach out to our management team at (803) 220-3725 so we can discuss this in greater detail and better assist you. We look forward to working with you soon.

October 20, 2023

I had a good experience. Purchased vehicle sight unseen, and physically not onsite during the purchasing process. All was handled via mail, phone and/or email. Even had a More

by Carmen.franklin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie Ruple. Mack Jacobs. L. Weise
Oct 24, 2023 -

JTs Chrysler Jeep Dodge responded

We can’t thank you enough for your generous comment about your experience with us! It’s feedback like yours that motivates our team to continue delivering epic service throughout the JTs Chrysler Dodge Jeep RAM region. We appreciate your support and time and hope you'll share us with others!

October 11, 2023

Fantastic crew and cares a lot about the service they provide to all customers daily More

by staffsarge09102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Oct 12, 2023 -

JTs Chrysler Jeep Dodge responded

We can’t thank you enough for your generous comment about your experience with us! It’s feedback like yours that motivates our team to continue delivering epic service throughout the JTs region. We appreciate your support and time and hope you'll share us with others!

October 05, 2023

I'm a first time buyer and they listened to what I wanted and what I could afford. They gave me options based on this, I ended up falling in love with the 3rd car they showed me! They gave me a great deal an More

by ashleypatt98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The new guy
Oct 06, 2023 -

JTs Chrysler Jeep Dodge responded

We are delighted to know we were able to provide 5-star service to you. Our team always aims to go above and beyond in creating excellent customer experiences, and receiving shout outs like this means the world to us! Thank you for taking the time to leave your kind recommendation, we hope we'll have the pleasure of serving you again soon!

September 21, 2023

This was THE worst experience I've ever had with a dealership. I've worked at 1 been a customer at a dealership in the state of New Jersey& South Carolina. I was told the vehicle was being serviced by More

by annettbrisbon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don service manger , Chaz
Sep 21, 2023 -

JTs Chrysler Jeep Dodge responded

We apologize that you’re disappointed in your experience, and never want our customers to feel this way. Please reach out to our management team at (855) 979-5400 so we can discuss this in greater detail and better assist you. We look forward to working with you soon.

Sep 21, 2023 -

annettbrisbon responded

I called this number so many times for Mark Jacobs, I really hope the next female customer you get treated way more than I did. I'll consider calling it.

September 10, 2023

They were up front and honest. They worked with me to get the best deal for me. More

by Zcalvin89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javon, Robbie
Sep 10, 2023 -

Zcalvin89 responded

I’m enjoying my car. The staff was friendly and helpful throughout the hole process.

Sep 10, 2023 -

Zcalvin89 responded

Javon, was my salesman and Robbie was the manager that worked hard to get me the best financing.

Sep 11, 2023 -

JTs Chrysler Jeep Dodge responded

Hey Z, thank you for taking the time to recognize Javon's and Robbie's amazing and straightforward service. We are thrilled to know you had a great experience, and that our team has earned your future business. Thanks for being a valued customer. We can’t wait to work with you again!

Sep 11, 2023 -

Zcalvin89 responded

Thanks to JT Chrysler Jeep, check them out if your looking for a new car or pre owned thanks Jovan and Robbie for making this purchase a pleasurable one.

September 02, 2023

Salesman/Tech clerk very knowledgeable and helpful Service quick than thought. Left in very timeful manner More

by thomaspreshema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Sep 03, 2023 -

JTs Chrysler Jeep Dodge responded

We are thrilled to read how pleased you were with your amazing service experience! We love hearing that our team went above and beyond to ensure you got exactly what you wanted. Thank you for your support of JTs!

August 28, 2023

Avoid buying used! I bought a 2020 Armada the week of July 24th and within a week of buying it the AC went out and costed an arm and a leg to fix. I called the dealer More

by Ryan Branham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don’t remember
Aug 29, 2023 -

JTs Chrysler Jeep Dodge responded

We recognize your review. Now that we have your first and last name we can look more into your situation and respond appropriately, Thanks for bringing this to our attention. We will respond shortly.

2
...