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JTs Chrysler Jeep Dodge

Lexington, SC

3.9
542 Reviews

4838 Sunset Blvd

Lexington, SC

29072

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Showing 542 reviews

May 29, 2020

We had a nice experience with the sales staff. They were nice and welcoming. However, their finance manager, Robbie, was EXTREMELY rude, unprofessional, and a liar. Quoting “state law” that is false. We wil More

by Mackenzie
Recommend Dealer
No
Employees Worked With
Robbie (finance manager)
Jun 08, 2020 -

JTs Chrysler Jeep Dodge responded

Mackenzie - While I am pleased to hear that you had a good experience with our sales team, I am very concerned about your comments regarding our finance team. I'd like to speak with you directly about what happened during your visit - would you consider giving me a call? I'd appreciate the chance to speak with you directly. Thank you, Taz Aziz - General Manager - 803-957-2010

May 26, 2020

The Service department rude and unprofessional! Also after getting an estimate I called galeana and the same work was half the price ! Find another dealership ! More

by Two babe Jenkins
Recommend Dealer
No
Employees Worked With
Karen
Jun 08, 2020 -

JTs Chrysler Jeep Dodge responded

I'm sorry to hear that we lost your business. I assure you that we strive for friendly and accommodating service here, and I will share your feedback with our team to ensure that we improve our process going forward. If there is anything more you'd like to share with me, please don't hesitate to give me a call. Thank you, Mike Proffitt - Service Manager - 803-957-2010

May 26, 2020

Very goid ecperience with two exceptions. Only given one key then called to get another. Was ni5t given that option at pick up until I called. Left with kess than 1/4 quarter tank of gas. Given the amount t More

by jennifershepard11
Recommend Dealer
Yes
Employees Worked With
Ken
Jun 08, 2020 -

JTs Chrysler Jeep Dodge responded

Hi Jennifer - I sincerely apologize for the wait on your service coupons. I'd like to see if we can get that issue resolved as soon as possible. Would you consider giving me a call? I'd appreciate the chance to speak with you directly. Thank you, Taz Aziz - General Manager - 803-957-2010

May 22, 2020

Worst dealership experience ever!! Very unprofessional and your typical liars just to get you in the dealership only to be lied to!!! I would not be surprised if they don’t have many law suits!!! More

by Kellyabston1
Recommend Dealer
No
Employees Worked With
Finance management
Jun 08, 2020 -

JTs Chrysler Jeep Dodge responded

Kelly, your feedback is concerning. I'm sorry to hear about your negative experience and I'd appreciate the chance to learn about what transpired so we can improve going forward. Please give me a call. Thank you, Taz Aziz - General Manager - 803-957-2010

May 08, 2020

This is the third vehicle we have bought from JT’s and each time is amazing. Thank you so much for three wonderful auto purchases! More

by JLMilton99
Recommend Dealer
Yes
Employees Worked With
Brent
May 08, 2020 -

JTs Chrysler Jeep Dodge responded

Thank you for the review! We are grateful for your returning business here at JT’s Chrysler Dodge Jeep RAM FIAT, and we hope that you continue to enjoy your newly purchased vehicle!

May 05, 2020

Terrible experience. Lowest trade in value by thousands of dollars. Chaos throughout showroom. You are just a number to this stealership. Do yourself a favor and buy elsewhere. More

by Rural Legend
Recommend Dealer
No
Employees Worked With
I don't recall
May 05, 2020 -

JTs Chrysler Jeep Dodge responded

We truly value our customers and I'm so sorry to hear that this didn't come through to you. I'd like to look into what happened during your visit, but without your name I won't be able to. Please call me when you have a moment so we can discuss this. Thank you, Taz Aziz - General Manager - 803-957-2010

April 19, 2020

I was very pleased with all the great customer service from the staff here. Brent Frick was my salesman and he was very AWESOME. Thanks! More

by tawanda.cameron
Recommend Dealer
Yes
Employees Worked With
Brent Frick
Apr 20, 2020 -

JTs Chrysler Jeep Dodge responded

Thank you for the 5-star review! We are happy to hear that Brent and our team took good care of you at JT’s Chrysler Dodge Jeep RAM FIAT. We look forward to your next visit!

April 02, 2020

Fast sevice with no appointment. I took my RAM 1500 in for service. No appointment was taken in very fast, escorted to setting area. Was kept up with progress , told was ready in abo More

by twlorick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cant remember
Apr 02, 2020 -

JTs Chrysler Jeep Dodge responded

Thank you for the review! It was our pleasure to service your RAM 1500 here at JT’s Chrysler Dodge Jeep RAM FIAT. If you ever need anything else, don't hesitate to come back and see us again!

April 02, 2020

Great Service I would like to thank Randell for taking care of my truck. I recently purchased my truck from JTs, in Lexington. The check engine light came on 6 day More

by kscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randell
Apr 02, 2020 -

JTs Chrysler Jeep Dodge responded

Thank you for the 5-star review! We couldn't be happier to hear that Randell provided the excellent service that we strive for at JT’s Chrysler Dodge Jeep RAM FIAT. We look forward to your next visit!

March 31, 2020

Randall Stansell service advisor Randall is an outstanding person. Loyal, honest and gives customers like myself an excellent service. I am from out of state and whenever I am in SC a More

by firstchoicebail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall
Mar 31, 2020 -

JTs Chrysler Jeep Dodge responded

Thank you so much for taking time out of your day to compliment Randall! We are thrilled that you can trust him to take the best care of you and your vehicle. The team at JT’s Chrysler Dodge Jeep RAM FIAT wishes you safe and happy driving.

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