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JTs Chrysler Jeep Dodge

Lexington, SC

3.9
542 Reviews

4838 Sunset Blvd

Lexington, SC

29072

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Showing 542 reviews

May 08, 2021

Best car buying experience ever. Walked in not even expecting to buy a car just want to see my options and look around but ended up leaving with a Jeep Cherokee all thanks to Rob Foster and the rest of More

by dunnkevinsr1981
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Foster
May 10, 2021 -

JTs Chrysler Jeep Dodge responded

Thank you for the great review! We strive to deliver a seamless purchase experience, and it is excellent to hear that this was reflected in your time working with Rob. Drive safely in your new Jeep Cherokee, and enjoy it! We hope to see you back at JT’s Chrysler Dodge Jeep RAM FIAT down the road!

April 28, 2021

Warning do not shop from here!! I haven't had my car a year yet and my ac/heat stopped working on top of it all they never offered an warranty on my car only thing they car about up there is a dollar not More

by Kisses1932
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin
Apr 29, 2021 -

JTs Chrysler Jeep Dodge responded

This is a concerning review to read, and I'm disappointed to hear that you are experiencing difficulties with your vehicle. Customer satisfaction is our number one priority, and I would like to speak with you directly about what is happening with your AC to ensure we do what we can to assist you. Unfortunately, I am unable to find your contact information based on this review. Would you consider giving me a call? Thank you, Taz Aziz - General Manager - 803-957-2010

April 24, 2021

Bought my Jeep Rubicon fromJTs. The transmission shift cable became disconnected. When I called their parts department to buy a bushing kit I was told it was not available separately you have to buy a new More

by ki4jim
Customer Service
Recommend Dealer
No
Employees Worked With
parts dept.
Apr 26, 2021 -

JTs Chrysler Jeep Dodge responded

We try to provide competitive pricing and I'm sorry for leaving the wrong impression. I see that you are frustrated and I am here to take your call if you'd like to speak further. Thanks, Rich Koellner - Service Manager - 803-957-2010

April 16, 2021

I've always received great customer service from the staff and crew of JT's Chrysler, Jeep, Dodge. I will not take my Jeep elsewhere for service. More

by Florence D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer, Mr. Jeff, unknown cashier
Apr 16, 2021 -

JTs Chrysler Jeep Dodge responded

Florence - We are honored to have you as a loyal JT’s Chrysler Dodge Jeep RAM FIAT customer. Thank you so much for supporting us with a wonderful review!

April 14, 2021

I have never had a good experience with a dealership service EXCEPT for this one, the service associates are extremely nice, helpful and explains service done or recommendations for your vehicle. I will More

by LovLvmy461
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 14, 2021 -

JTs Chrysler Jeep Dodge responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful experience working with our team. Drive safely, and we are looking forward to seeing you back at JT’s Chrysler Dodge Jeep RAM FIAT!

April 10, 2021

Came in for a oil change and tire rotation Took a left out of the lot to discover the lug nuts had never been tightened. Had to make a uturn in heavy traffic to return not happy More

by Pburkett1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jeff
Apr 12, 2021 -

JTs Chrysler Jeep Dodge responded

I expect meticulous, top-notch service from my team, so I am concerned to read this feedback. I understand your frustration and I would like to apologize for the inconvenience. I would like to ensure that we make things right for you, so please don't hesitate to reach out to me to discuss this further. Thank you, Rich Koellner - Service Manager - 803-957-2010

March 27, 2021

My sales consultant Brent Frick did everything in his heart to get me approved for my 2019 Nissan Sentra. Long day but I rode off the lot the same day! Best day of my life thank you JTs. More

by tiarazack123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Frick
Mar 29, 2021 -

JTs Chrysler Jeep Dodge responded

We are thrilled that Brent and the team helped you drive away in a car you love! Thank you for choosing JT’s Chrysler Dodge Jeep RAM FIAT and taking the time to share your experience. Safe travels in your new 2019 Nissan Sentra!

March 22, 2021

Jennifer immediately greeted me when I walked in and asked how she can help. When I told her, she quickly took me to Mr. Jeff who in turn, assured me that they'll take care of my Jeep. I requested if More

by Florence D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer and Mr. Jeff (wish I knew the mechanic's name and the cashier)
Mar 22, 2021 -

JTs Chrysler Jeep Dodge responded

Florence - Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful experience working with Jennifer, Jeff, and the JT’s Chrysler Dodge Jeep RAM FIAT team. Drive safely, and we hope to see you back again down the road!

March 16, 2021

Just great fast friendly service. They always take care of me and will really work with you on getting your car repaired for less money than others. More

by tglover007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Mar 17, 2021 -

JTs Chrysler Jeep Dodge responded

Thank you for your confidence in our service team, and for your business. We are grateful to have you as a JT’s Chrysler Dodge Jeep RAM FIAT customer!

March 05, 2021

We had a good experience at the dealer on February 5. Charles Castle was an awesome sales person. He was very helpful in finding us a car with all of our expectations. We also received a follow up call y More

by marymosinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Castle
Mar 05, 2021 -

JTs Chrysler Jeep Dodge responded

We couldn't have asked for better feedback, Mary! It's wonderful to hear that Charles delivered such an exceptional car-buying experience and follow-up service. Thank you for trusting JT’s Chrysler Dodge Jeep RAM FIAT with your business - we hope you're loving your new vehicle!

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