JTs Chrysler Jeep Dodge

Good experoence really went out of their way to get us what we needed for what we could afford. Even newer and less miles than what we went to look at. what we needed for what we could afford. Even newer and less miles than what we went to look at. More

This review is only about Jennifer Morris in the tech/service department. Jennifer is the best employee and went above and beyond to help me! My truck was damaged when I took it to Take 5 in Lexingt tech/service department. Jennifer is the best employee and went above and beyond to help me! My truck was damaged when I took it to Take 5 in Lexington for an oil change. Since it was their fault, they were responsible to pay for it. They were not the most cooperative to work with. But Jennifer was on them like white on rice! Contacting everyone and anyone in charge of that franchise to get someone to approve the charges. She called multiple people for 11 days straight trying to get someone to return her calls. She could have easily just left a voicemail for someone and waited for them to call back (which who knows how long that would be) and my truck would just be collecting dust. But she GOT THE JOB DONE!! The most helpful and dedicated employee this store has! Jennifer deserves the best!! More

Best car buying experience ever. Walked in not even expecting to buy a car just want to see my options and look around but ended up leaving with a Jeep Cherokee all thanks to Rob Foster and the rest of expecting to buy a car just want to see my options and look around but ended up leaving with a Jeep Cherokee all thanks to Rob Foster and the rest of the team that made it all possible and I will definitely recommend you guys to family and friends More

Warning do not shop from here!! I haven't had my car a year yet and my ac/heat stopped working on top of it all they never offered an warranty on my car only thing they car about up there is a dollar not year yet and my ac/heat stopped working on top of it all they never offered an warranty on my car only thing they car about up there is a dollar not there customers, the only thing they did was clear all of the codes on my car before they put it on the market that's bad business, then they don't even service kia's in Lexington I dove to killian rd just to hear they are backed up until June.im beyond pissed More

Bought my Jeep Rubicon fromJTs. The transmission shift cable became disconnected. When I called their parts department to buy a bushing kit I was told it was not available separately you have to buy a new cable became disconnected. When I called their parts department to buy a bushing kit I was told it was not available separately you have to buy a new shift cable assy. for 197.00.However Jeep has a bushing kit pt.# 68064273AB for less than 20.00.I don't mind paying for what I get but I despise being RIPPED OFF.I'm not happy with this and refuse to do business with anyone who does this. More

I've always received great customer service from the staff and crew of JT's Chrysler, Jeep, Dodge. I will not take my Jeep elsewhere for service. staff and crew of JT's Chrysler, Jeep, Dodge. I will not take my Jeep elsewhere for service. More

I have never had a good experience with a dealership service EXCEPT for this one, the service associates are extremely nice, helpful and explains service done or recommendations for your vehicle. I will service EXCEPT for this one, the service associates are extremely nice, helpful and explains service done or recommendations for your vehicle. I will be back for oil changes, tire rotation More

Came in for a oil change and tire rotation Took a left out of the lot to discover the lug nuts had never been tightened. Had to make a uturn in heavy traffic to return not happy out of the lot to discover the lug nuts had never been tightened. Had to make a uturn in heavy traffic to return not happy More

My sales consultant Brent Frick did everything in his heart to get me approved for my 2019 Nissan Sentra. Long day but I rode off the lot the same day! Best day of my life thank you JTs. heart to get me approved for my 2019 Nissan Sentra. Long day but I rode off the lot the same day! Best day of my life thank you JTs. More

Jennifer immediately greeted me when I walked in and asked how she can help. When I told her, she quickly took me to Mr. Jeff who in turn, assured me that they'll take care of my Jeep. I requested if asked how she can help. When I told her, she quickly took me to Mr. Jeff who in turn, assured me that they'll take care of my Jeep. I requested if he could ask the mechanic to let me know what service needs to be done for my Jeep. As I was paying for the work done, the cashier wrote on my copy the note by the mechanic so I know what else needs to be replaced. In summary, I felt special that day as everything I asked for was done. This is why I will not take my Jeep elsewhere for service maintenance. More