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JTs Chrysler Jeep Dodge
Lexington, SC
543 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 543 reviews
December 29, 2024
My husband and I had the best buying experience at Jt's recently! Our sales associate, Jackie, was very attentive to our situation (we were a little pushed to buy a vehicle quickly as my truck was totalled recently! Our sales associate, Jackie, was very attentive to our situation (we were a little pushed to buy a vehicle quickly as my truck was totalled) and we were really impressed with her communication and follow ups during the whole process! With my husband working 6 days a week and long hours, I had to take on the responsibility of finding, researching, test driving. Etc.....which is a stressful situation for a woman, in my opinion. It was a blessing to be paired with Jackie, which eased my fears. She explained the whole process and was available for each and every question that I had. JT's presented a sales price on my vehicle that wasn't available anywhere in SC! (I checked) What made this purchase even better, was that this vehicle was a Certified Pre-owned....which not only was great for financing but gave us an incredible warranty! I had my test drive during daytime hours. Loved it, and proceeded with purchase. We couldn't pick it up til that night at almost closing and noticed a tail light and headlight were not working. Jackie got me in yesterday morning (Christmas eve eve) and the service department promptly corrected all of my issues with minimum wait. I can't say enough. Everyone that I encountered there from the young lady at the front desk, the managers that checked on me, the service manager, warranty division, Aaron and William (who are both in sales and assisted me when Jackie couldn't be present), all played a huge part in our buying decision. If all of that isnt enough to get you to this dealership, my final purchasing decision was made by JT himself. No, I didn't meet him or talk to him. I just happened to be there as they were having their staff Christmas party and I overheard him speaking to his employees. It appeared that he went all out for them, and it was refreshing to watch an owner appreciate them for all that they do....because they deserve it! If you are looking to purchase, this is the place to go! Ask for Jackie...tell her I sent you ;) More
by pmstudentthinson
Employees Worked With
Jackie, Aaron, William, service Mgr, floor Mgr and finance mgr, Taz Aziz
July 05, 2024
I brought my Jeep for an oil change and Mr. Jeff helped me with this. No issues with my request; Mr. Jeff even readjusted my rearview mirrors on my request. Am always happy with the Service r Jeff helped me with this. No issues with my request; Mr. Jeff even readjusted my rearview mirrors on my request. Am always happy with the Service rep, technician and cashier who processed my payment. More
by Florence D.
Employees Worked With
Mr. Jeff, technician and the cashier (both names unknown), Taz Aziz
June 10, 2024
Soooooo beyond pissed. I had my oil changed last Monday. OVERCHARGED. $56 LABOR. TODAY, I find out there is an OIL LEAK that costs approximately $1500 to repair. My questio I had my oil changed last Monday. OVERCHARGED. $56 LABOR. TODAY, I find out there is an OIL LEAK that costs approximately $1500 to repair. My question....what the heck was checked last Monday besides not a thing. Done son. 😡😡😡😡😡 More
by mamakeys123
Employees Worked With
Tim
February 08, 2024
I have a 2023 ram 1500 that I have leased from JT. I have had a couple issues with this truck so far that I have had trouble with JT about fixing. The injector on the #5 cylinder went out causing the I have had a couple issues with this truck so far that I have had trouble with JT about fixing. The injector on the #5 cylinder went out causing the truck to misfire a couple weeks ago. I contacted JT to bring it in. Upon entry into the service department, they informed me they wanted to keep the truck for multiple days, and then instructed me to go across the street to rent a car for the time they had my vehicle. Out of pocket!! This morning I noticed my taillight was intermittently working. I took it to JT and they had me sit there and wait for over an hour to tell me the light bulb had to be replaced, it wasn't covered under warranty, and that it would be $85 (for BTW, a part that costs $10 for 2 of them). This is absolute absurdity to treat a loyal customer of over 20 years in this manner More
by ezy1479
Employees Worked With
Tim
January 02, 2024
The service rep Justin was awesome as he always is. The only issue I have is a tapping noise at start up in my Ram 2500. Justin is exhausting every thing he can to help me but the problem is still not The only issue I have is a tapping noise at start up in my Ram 2500. Justin is exhausting every thing he can to help me but the problem is still not fixed which is nothing again him. I would rate as 5 if I could get this resolved. Would be 5 for the service associate for sure. More
by Gilr60
Employees Worked With
Justin
December 29, 2023
J T's is a great dealership Justin, and the service team very good at fixing the problem and repaired it, Completely satisfied and good job. team very good at fixing the problem and repaired it, Completely satisfied and good job. More
by a.tyreco
Employees Worked With
Justin, Elliot pares
December 28, 2023
Great dealership. They always try to accommodate me whenever I need service, fast and courteous. Always work with Jennifer in the service department and she is the b They always try to accommodate me whenever I need service, fast and courteous. Always work with Jennifer in the service department and she is the best. More
by jansottile
Employees Worked With
Jennifer in the service department
December 15, 2023
JT’s is a tremendous dealership. Les and the service team are top notch. I trust them with my truck and they've always taken care of me. Les and the service team are top notch. I trust them with my truck and they've always taken care of me. More
by Pierisabres27
Employees Worked With
Les
