JTs Chrysler Jeep Dodge
Lexington, SC
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I brought my Jeep for an oil change and Mr. Jeff helped me with this. No issues with my request; Mr. Jeff even readjusted my rearview mirrors on my request. Am always happy with the Service r Jeff helped me with this. No issues with my request; Mr. Jeff even readjusted my rearview mirrors on my request. Am always happy with the Service rep, technician and cashier who processed my payment. More
Soooooo beyond pissed. I had my oil changed last Monday. OVERCHARGED. $56 LABOR. TODAY, I find out there is an OIL LEAK that costs approximately $1500 to repair. My questio I had my oil changed last Monday. OVERCHARGED. $56 LABOR. TODAY, I find out there is an OIL LEAK that costs approximately $1500 to repair. My question....what the heck was checked last Monday besides not a thing. Done son. 😡😡😡😡😡 More
I have a 2023 ram 1500 that I have leased from JT. I have had a couple issues with this truck so far that I have had trouble with JT about fixing. The injector on the #5 cylinder went out causing the I have had a couple issues with this truck so far that I have had trouble with JT about fixing. The injector on the #5 cylinder went out causing the truck to misfire a couple weeks ago. I contacted JT to bring it in. Upon entry into the service department, they informed me they wanted to keep the truck for multiple days, and then instructed me to go across the street to rent a car for the time they had my vehicle. Out of pocket!! This morning I noticed my taillight was intermittently working. I took it to JT and they had me sit there and wait for over an hour to tell me the light bulb had to be replaced, it wasn't covered under warranty, and that it would be $85 (for BTW, a part that costs $10 for 2 of them). This is absolute absurdity to treat a loyal customer of over 20 years in this manner More
The service rep Justin was awesome as he always is. The only issue I have is a tapping noise at start up in my Ram 2500. Justin is exhausting every thing he can to help me but the problem is still not The only issue I have is a tapping noise at start up in my Ram 2500. Justin is exhausting every thing he can to help me but the problem is still not fixed which is nothing again him. I would rate as 5 if I could get this resolved. Would be 5 for the service associate for sure. More
J T's is a great dealership Justin, and the service team very good at fixing the problem and repaired it, Completely satisfied and good job. team very good at fixing the problem and repaired it, Completely satisfied and good job. More
Great dealership. They always try to accommodate me whenever I need service, fast and courteous. Always work with Jennifer in the service department and she is the b They always try to accommodate me whenever I need service, fast and courteous. Always work with Jennifer in the service department and she is the best. More
JT’s is a tremendous dealership. Les and the service team are top notch. I trust them with my truck and they've always taken care of me. Les and the service team are top notch. I trust them with my truck and they've always taken care of me. More
The service was completed as promised at the time specified. The service advisor, Les Lawhorne, took ownership of the the problem, and repaired it. specified. The service advisor, Les Lawhorne, took ownership of the the problem, and repaired it. More