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JTs Chrysler Jeep Dodge

Lexington, SC

3.9
542 Reviews

4838 Sunset Blvd

Lexington, SC

29072

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Showing 542 reviews

July 05, 2024

I brought my Jeep for an oil change and Mr. Jeff helped me with this. No issues with my request; Mr. Jeff even readjusted my rearview mirrors on my request. Am always happy with the Service r More

by Florence D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Jeff, technician and the cashier (both names unknown), Taz Aziz
June 10, 2024

Soooooo beyond pissed. I had my oil changed last Monday. OVERCHARGED. $56 LABOR. TODAY, I find out there is an OIL LEAK that costs approximately $1500 to repair. My questio More

by mamakeys123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim
Jun 11, 2024 -

JTs Chrysler Jeep Dodge responded

Thank you for sharing your experience with us. We're truly sorry to hear about the issues you encountered. Customer satisfaction is our top priority, and we take your feedback seriously. Please reach out to our service manager directly so we can investigate the matter and work towards a resolution. We appreciate your patience and hope to make things right for you.

February 08, 2024

I have a 2023 ram 1500 that I have leased from JT. I have had a couple issues with this truck so far that I have had trouble with JT about fixing. The injector on the #5 cylinder went out causing the More

by ezy1479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim
Feb 08, 2024 -

JTs Chrysler Jeep Dodge responded

We apologize that you’re disappointed in your experience, and never want our customers to feel this way. Please reach out to our management team so we can discuss this in greater detail and better assist you.

January 02, 2024

The service rep Justin was awesome as he always is. The only issue I have is a tapping noise at start up in my Ram 2500. Justin is exhausting every thing he can to help me but the problem is still not More

by Gilr60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jan 08, 2024 -

JTs Chrysler Jeep Dodge responded

We apologize that you’re disappointed in your experience, and never want our customers to feel this way. Please reach out to our management team so we can discuss this in greater detail and better assist you.

January 01, 2024

I have purchased 2 vehicles from jt’s and have had good experience and service in both purchases! More

by David B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven and Anthony
Jan 02, 2024 -

JTs Chrysler Jeep Dodge responded

Thank you very much for your generous comment and rating, David! We are thrilled to hear our team went above and beyond to ensure you had an amazing experience. We’re very grateful for your kind feedback and support. From our family to yours, thanks again for choosing JTs Chrysler Dodge Jeep RAM!

December 29, 2023

J T's is a great dealership Justin, and the service team very good at fixing the problem and repaired it, Completely satisfied and good job. More

by a.tyreco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Elliot pares
Jan 02, 2024 -

JTs Chrysler Jeep Dodge responded

Thank you very much for your generous comment and rating!2 We’re very grateful for your kind feedback and support. From our family to yours, thanks again for choosing JTs!

Jan 08, 2024 -

a.tyreco responded

You welcome

December 28, 2023

Great dealership. They always try to accommodate me whenever I need service, fast and courteous. Always work with Jennifer in the service department and she is the b More

by jansottile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer in the service department
Dec 28, 2023 -

JTs Chrysler Jeep Dodge responded

Thank you, Jan, for your fantastic 5-star rating about our service team! We are delighted that you were so happy with our dealership, and we thank you for your tremendous support too. We look forward to seeing you again in the future. Take care!

December 15, 2023

JT’s is a tremendous dealership. Les and the service team are top notch. I trust them with my truck and they've always taken care of me. More

by Pierisabres27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Les
Dec 17, 2023 -

JTs Chrysler Jeep Dodge responded

Knowing that our team took care of your every need means a lot to us. From everyone here at JTs, thank you for your amazing recommendation!

November 30, 2023

Very thorough and the staff are fantastic. Completely satisfied and excellent job and courteous staff. More

by staffsarge09102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female service advisor
Dec 03, 2023 -

JTs Chrysler Jeep Dodge responded

We can’t thank you enough for your generous comment about your experience with us! It’s feedback like yours that motivates our team to continue delivering epic service throughout the JTs region. We appreciate your support and time and hope you'll share us with others!

November 21, 2023

The service was completed as promised at the time specified. The service advisor, Les Lawhorne, took ownership of the the problem, and repaired it. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Les Lawhorne
Nov 27, 2023 -

JTs Chrysler Jeep Dodge responded

We are delighted to know we were able to provide 5-star service to you. Our team always aims to go above and beyond in creating excellent customer experiences, and receiving shout outs like this means the world to us! Thank you for taking the time to leave your kind recommendation!

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