Back

JTs Chrysler Dodge Jeep RAM of Columbia

Columbia, SC

3.7
652 Reviews

190 Greystone Blvd

Columbia, SC

29210

Directions

By Type

Showing 652 reviews

November 29, 2021

My sales experience was very good. Nice helpful salesman. It was my after sales experience that has turned me against this dealership. Thank you Jimmy. Sales manager at JT's Autoland for treating me like I n More

by Stryker3530
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Autoland
Nov 30, 2021 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

Your review is concerning to read, as this does not sound like the friendly customer service we strive for. I would like to learn more about what happened, as we take customer feedback seriously. If you were willing to discuss this further, I would like to see what we might do to rectify the situation. I hope to hear from you soon. Thank you, Eddie Wahdan - Chief Operating Officer - 803-799-1900

Dec 15, 2021 -

Stryker3530 responded

I have waited over 2 weeks for another call back. This time from you Mr. Eddie. So again thank you for comfirming how I felt about my treatment. I have been doing business with Dodgeland since 2013 singing your praises but after this I will take every opportunity I get to tell people about my treatment. Never again.

Dec 15, 2021 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

I am sorry for your experience. My name is Eddie and I have not received any messages to call anyone. My number is 8037991900 ext 3011. Please feel free to call me

November 21, 2021

I was pleased that my sales person. He was concerned about what I was looking for in a vehicle. He did his research and found me a car that I love... More

by Lady SRPatterson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston
Nov 22, 2021 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

Reviews like this one make our day! We are thrilled that you found the right vehicle for you at JT's Dodgeland and FIAT of Columbia. Thank you so much and safe driving!

November 17, 2021

I was just riding the parking lot to see what vehicles were available. Sales rep Preston flagged me down to inquire what I was looking for. I advised Camry preferred color and colors I didn't want. Well P More

by Lady SRPatterson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston
Nov 18, 2021 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

It's fantastic to hear that Preston took the time to locate the perfect Toyota Camry for you! Nothing pleases us more than locating the vehicle you're seeking at JT's Dodgeland and FIAT of Columbia. It was truly our pleasure to lend a hand with your search, and we hope you're enjoying every mile in your brand new Camry!

November 10, 2021

These people are disgraceful I was discriminated against because I could not wear a face covering, Grant also discriminated against me because of my orientation. The manager refuses to talk to me and I am l More

by daveisgay1912
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Grant
Nov 13, 2021 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

Dave, we have no tolerance for discrimination here, so these claims are worrying. We are sorry our health and safety policies upset you, and apologize that you felt uncomfortable at any time. I am sure our General Manager, Lee Stills, would be glad to speak with you about this. Would you please give them a call at 803-799-1900? We want to ensure your concerns are thoroughly and appropriately addressed. Thank you.

October 28, 2021

I was lie to about what they was going to do as for body of the car when i care the car back they did nothing about what was told to me i was very disappointed even though. I was told the car was As Is afte More

by sharontrapp97
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew
Oct 28, 2021 -

sharontrapp97 responded

I was very unhappy

Nov 02, 2021 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

Hi Sharon, I'm sorry to hear you're disappointed. I want to assure you our team never aims to mislead our guests, and that transparency is always our goal. I apologize if the status of the vehicle was ever unclear during the process of making a deal. I will reiterate the importance of ensuring our guests are fully informed and feel comfortable throughout the purchase process with my team. I would like to offer my direct assistance to see if there is anything I can do to improve the outcome of this situation. I may be unable to locate your information based on your username, but I will include my information here if you want to contact me. Kindly, Lee Stills - General Manager - 803-799-1900

Nov 02, 2021 -

sharontrapp97 responded

I have tried to call you and i have left messages for you to call me back having heard anything

October 05, 2021

Purchase my second car with Dodgeland and I regret this decision of trusting my money, it’s been a month my jeep is sitting on a shop for repairs, I even started paying for a car I’m not using More

by castillohomero
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Prefer not to mention
Oct 05, 2021 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

It's hard to hear that you're not satisfied with your purchase. I wish that you weren't facing these difficulties, and I'd like to try and help. If you'd be willing to give me a call, I'd like to address your concerns. Thanks, Lee Stills - General Manager - 803-799-1900

October 05, 2021

Good job to jts !I called jts we talked about what I wanted to do for as my trade and what car I wanted to get , they gave my a few options I liked the options that was given over the phone, got down to More

by Trayl4life
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Oct 05, 2021 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

Thank you for taking the time to review us! We strive to deliver a seamless and communicative purchase experience for our guests, and it is great to hear that this has been reflected in your time working with Justin and Chuck. We appreciate your feedback and are looking forward to seeing you again at JT's Dodgeland and FIAT of Columbia. Have a great day!

September 30, 2021

I recently purchased a 1500 Dodge Classic truck. I am a Ford guy when it comes to trucks and this is my first purchase of a Dodge. I am more than pleased with my decision to purchase this truck so far. The More

by Tluck42656
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Jennifer, Robert
Sep 30, 2021 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

Thank you for the excellent review, recommendation, and for taking your truck-buying needs to JT's Dodgeland and FIAT of Columbia! We hope you enjoy the Dodge experience - and we hope the RAM 1500 Classic treats you well! Take care!

September 02, 2021

We went to look at one car which wasn’t available. Working with Nicole, she found us something better and worked to get us a great deal. More

by jlongshore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Sep 02, 2021 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

Thanks for taking the time to leave us some feedback. We're happy to hear that Nicole helped you find an excellent car at a great price.

Sep 02, 2021 -

jlongshore responded

Nicole is a wonderful asset to your team. If I’m ever in the market for another vehicle, she’s the first one I’d want to work with.

August 26, 2021

I had to make an appointment to check out the vehicle I was interested in due to COVID. When I got there the place was packed, however I was welcomed by my assigned customer service representative right aw More

by aomagrat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Woodruff
Aug 27, 2021 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

We're so grateful to have your business which is why we'll always give you our full attention when you're at our dealership! We're so glad we made your purchase visit so efficient and that you're excited about your new car! The JT's Dodgeland and FIAT of Columbia team thanks you for your support and we hope you enjoy every mile in your new car!

...
7
...