JTs Chrysler Dodge Jeep RAM of Columbia

I purchased a new Charger in august and had a problem with the molding on the door coming off. I took it in to the service department in September for replacement after scheduling an appointment and sho with the molding on the door coming off. I took it in to the service department in September for replacement after scheduling an appointment and showing the problem. Of course they did not have the part. Took it back in october and they removed my molding and then said again no part, but now I had no protective molding. 4 times I took it back and it was either no part, wrong color, or wrong part. Finally in Dec, they got the part unpainted and painted it and installed it. However they scratched the door by the molding. I showed them this and they said, sorry it was there before and actually there were 2 scratches one of which was covered by the molding. I pointed out to them how even if they were there when I brought it back in dec. had they not taken my molding off in Oct it would never have happened. Finally after much argument with the manager and technician who installed it, they dabbed a blob of touch up paint on it and called it finished. I am very dissatisfied. More

I have had nothing but bad service since I bought my car from this company. I was called a jew because I caught the sales department in 8 of 10 dealer scams. <br><br>I was sent out of the service departme from this company. I was called a jew because I caught the sales department in 8 of 10 dealer scams. <br><br>I was sent out of the service department having paid for services that were not rendered. I was almost sent out a second time within the last week. I was told a number of times that I would be called within 30 minutes and would never even recieve a call. More