
JTs Chrysler Dodge Jeep RAM of Columbia
Columbia, SC
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Wonderful day Anytime you go to buy a vehicle most dealerships try to pressure you into quick decisions and when that happens we seem to make bad choices. Well th Anytime you go to buy a vehicle most dealerships try to pressure you into quick decisions and when that happens we seem to make bad choices. Well the experience I had with Dodgeland goes beyond excellent it was extraordinary , thank you for a wonder buying experience More
tommy mason my husband and I have brought both our vehicles from Dodgeland and our sales man both times was Tommy Mason, he is absolutely wonderful!!! Tommy is th my husband and I have brought both our vehicles from Dodgeland and our sales man both times was Tommy Mason, he is absolutely wonderful!!! Tommy is the best car salesman I've ever known!!! More
Good price, but dishonest practices We went to dodgeland after already researching the vehicle we wanted, and securing financing from our bank. We told the salesperson and finance manage We went to dodgeland after already researching the vehicle we wanted, and securing financing from our bank. We told the salesperson and finance manager that we already had the financing taken care of and did not want or need any. They ran both mine and my wife's credit and applied for financing anyway. We received a letter almost a month later saying we were denied financing that we never asked for. I do not appreciate the shady and dishonest practices of this dealership, and will never do business with them again. More
Excellent I am always treated great and everyone is always so professional and friendly!! I will always purchase my vehicles here. Dodgeland is the absolute bes I am always treated great and everyone is always so professional and friendly!! I will always purchase my vehicles here. Dodgeland is the absolute best!! More
Charging me $427 for trial-and-error work On March 24th, 2016, my 2014 Dodge Durango was towed into Dodgeland of Columbia since this is the location in which I purchased the brand new vehicle. On March 24th, 2016, my 2014 Dodge Durango was towed into Dodgeland of Columbia since this is the location in which I purchased the brand new vehicle. On March 25th, I checked on the status, and they had not begun working on it yet. Then I called on March 26th,2016, and they stated that it was ready for pick-up. They informed me that the problem was the battery which shorted out for some bogus reason and stated that this was not covered by the warranty. I had to shell out $427 dollars for this repair. Since I did not believe that there were any issues with my battery, I visited four different businesses in order to get the battery checked. They all checked it and stated that the battery was in perfect condition. I obtained reports that prove that the battery is fine and still have the battery available to test if necessary. The following morning, my vehicle would not crank up. It was experiencing the same issues as before. I had a tow truck tow it back to Dodgeland. After they worked on it once again, they claimed that this time is was the Automatic Break System. They wanted to charge me an additional $600 to repair the ABS. Are you serious? $1000 in repairs that are not covered under my warranty for a 2014 Dodge Durango? In my gut, I knew that something just was not right. I am not in the business to shell out money when people are just doing trial-and-error work. Please just take the time to figure it out. I would respect them more if they simply just said that they had not figured it out yet. I voiced my concerns to the manager, and he gave me a lot of attitude just because I began asking questions. He did not want to admit that they did anything wrong, and he felt that I did not deserve a refund. Despite the fact that they misdiagnosed the issue the first time, they also wanted to charge me another diagnostic fee. I thought that this was ridiculous and exchanged words with the manager. Ultimately, I had my vehicle towed to another Dodge Dealership. Guess what? The other Dodge dealership figured it out. Now my Dodge Durango is running smooothly. It was not the battery or the ABS. I did not have to even pay any money to the other Dodge dealership for the repair. My experience with Dodgeland was the worst experience I ever had with any business. I deserve a refund, and I am very happy that another dealership took the time to figure it out. More
Challenger On a whim, my fiancé and I decided to go look at purchasing a Dodge Challenger. Our salesperson, Francisco, was a huge help. Not only did he tirelessl On a whim, my fiancé and I decided to go look at purchasing a Dodge Challenger. Our salesperson, Francisco, was a huge help. Not only did he tirelessly find exactly what I wanted, but he listened to all I had to say and did what he could to make it happen. He never stopped until it was time to sign the paperwork. Mike in finance was very helpful and friendly even though it was 8:30 pm by the time we were signing paperwork! It was an overall great experience and I would recommend Dodgeland to anyone looking for a new car. More
Quick I was looking for a new/used car. Searched online before going to Columbia. I met Kevin Wiley, he is a great salesperson. Be sure to ask for him when I was looking for a new/used car. Searched online before going to Columbia. I met Kevin Wiley, he is a great salesperson. Be sure to ask for him when visiting JTSDODGEPLAND of Columbia. I purchased a 2016 Dodge Dart. More
Purchase Chyrsler 300 I purchased a 300c and was not pleased to find that the car was being driven by a sales manager who left the car very unclean. The car was not washed, I purchased a 300c and was not pleased to find that the car was being driven by a sales manager who left the car very unclean. The car was not washed, filled with scuff marks, and from what it looks like-children had been transported in the car but not cleaned-up after. I am customer service and I know that the aesthetics of a car is what sells it. Afterward when we got the car home, we that there was a chip in the windshield in the driver's view, as well as a chunk missing from one tire. In addition, they were supposed to pay off my car that was traded-in, but I ended up paying the last bit because the loan office sent me a letter saying that is was not covered in full. Finally, the dome lights and vanity lights do not work and this is a 30,000 dollar car. I thought everything would be good because of the commercials that I had been seeing JT post on TV. I will say that Kenny (the other sales manager) had me bring the car in and he took me straight to service and had them order another. Bill in service also checked the dome light unit and found it to be faulty, and ordered me another. Don't know if this was just bad day for the dealership, but I would like to see some recovery. More
Trading in my car The deal took a few try's but at the end Kevin found exactly what I was looking for and the right price. I came in let him know what I was looking for The deal took a few try's but at the end Kevin found exactly what I was looking for and the right price. I came in let him know what I was looking for he was able to work numbers for me on a few vehicals. He was very helpful without any pressure. I would definitely use Kevin for my next vehicle. More
Review of Total Experience First, let me say that my salesman, Chad, is top notch. He is an honest man that will go the extra mile for you. I can't say enough good about him. First, let me say that my salesman, Chad, is top notch. He is an honest man that will go the extra mile for you. I can't say enough good about him. However, the sales manager is another story. Having to go back and forth with him over details of the sale is a headache and a disappointment. It soured the entire experience. I had basic needs for my vehicle and was tricked into false promises. In the end, I was cut a check for the difference in what was promised, but will be paying interest on that money since it was part of the original deal worked up. I have purchased 5 trucks from Dodgeland over the past 20 years. The service team is top notch, but expensive. They do quality work and are friendly. My only bad experience in 20 years was this time with the sales manager. Again, Chad is top notch....great guy!!! Too bad he had to run everything through the sales manager, because it tainted the entire experience. This review could have easily been a 5 STAR, if I were dealing only with Chad. When I recommend this dealership, I will definitely warn them about the practices of their management team in new car sales. More