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JTs Chrysler Dodge Jeep RAM of Columbia
Columbia, SC
652 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 652 reviews
October 30, 2016
Great purchase experience, but TERRIBLE title/registration! LOVE my 2017 Dodge Durango I purchased on Oct 1. Smooth sales process, fair deal on both trade and price, and very little of the "back and forth" that LOVE my 2017 Dodge Durango I purchased on Oct 1. Smooth sales process, fair deal on both trade and price, and very little of the "back and forth" that typically accompanies vehicle purchases. Billy was an excellent sales rep and was kind to all of us, including our 4 year old daughter. However, title/registration has been a NIGHTMARE! We decided to transfer our tag to our new vehicle, which is fine and dandy, but the tag expires tomorrow, the 31 of October. We paid our vehicle taxes to get the sticker the week after we bought it, but was informed the dealership needed to bring the title over and get the sticker and send it to us. I have called 3+ times, left multiple messages for "Sara," with never a return phone call. Finally, after my husband called 2 weeks after this process started, he was able to get her on the phone and she says she will "hand deliver it to the DMV and overnight our sticker." Needless to say, it still isn't here and I will be unable to drive my car after tomorrow, the 31st. Very disappointed in the handling of the purchase after it is made when up until this point, everything was superb. Save yourself the stress and frustration and fork out the extra dollars for a new vehicle tag versus transferring the tag from your trade when purchasing from this dealership. More
by Malia Vest
Employees Worked With
Sara (title/registration), Billy Swanson (sales rep)
October 29, 2016
Lease Billy is a great salesman. Before coming to Dodgeland, my wife and I went to other dealerships, with the intention of purchasing; however, because the Billy is a great salesman. Before coming to Dodgeland, my wife and I went to other dealerships, with the intention of purchasing; however, because the salesmen there weren't as friendly or knowledgeable of the vehicles, we decided not to purchase. When we went to Dodgeland of Columbia, Billy was a great salesman. He did all he could to get us in that vehicle! More
by Jessiesmith81
Employees Worked With
Billy Swanson
October 25, 2016
Horrible and inconsiderate I had an appointment @11:30 and upon arrival I was told that "due to lunch breaks" my appointment had to be rescheduled to 1pm. Even with the newly s I had an appointment @11:30 and upon arrival I was told that "due to lunch breaks" my appointment had to be rescheduled to 1pm. Even with the newly scheduled appointment the truck was not moved until 2:22pm and even so I was told that I would not receive a full detail...I was visited by a gentleman from another department and I finally received the detail service and the customer service is deserve. More
by bettruck
Employees Worked With
Mr Greenslade, and Jess were really helpful
October 22, 2016
Trade in! They were very accommodating considering the amount owed on my trade-in and credit score. I was treated with respect and walked away from a SUV with a They were very accommodating considering the amount owed on my trade-in and credit score. I was treated with respect and walked away from a SUV with a lot of problems and into a brand new SUV. More
by Kenneth J Broughton
Employees Worked With
Sean was the sales person.
October 16, 2016
Great follow up. The salesman was very professional. Where he did not have answers to my specific questions on the Ram 3500, he brought in the guy that had been traine The salesman was very professional. Where he did not have answers to my specific questions on the Ram 3500, he brought in the guy that had been trained in the commercial Ram line. Had he not called me after my initial visit to follow up, I would of ended up buying a 2-3 year old model. JT comes out with great deals all the time that pass the incentives and rebates they receive from the manufacturer on to the customer. I ended up getting everything I wanted in a brand new 3500 Dually at a price that I can afford. I appreciate car dealers that employ salesman. I get tired of dealers that act like they are a museum and employ tour guides. They are often too proud of their cars to get down to really dealing and try to sneak in too much profit on the back-end of the deal. I'll go back to purchase more trucks as my business grows. Thank you, Jake Gonzalez, Jimmy Burgess and my salesman Brandon Legrand More
by Gil Smith
Employees Worked With
Brandon Legrand, Jimmy Burgess, Jake Gonzalez
October 10, 2016
Great experience! Got what I needed out of a large selection. They Made it happen is what I've got to say!! Great experience!! Would recommend to anyone!! Got what I needed out of a large selection. They Made it happen is what I've got to say!! Great experience!! Would recommend to anyone!! More
by Lo
Employees Worked With
Bill Bishop
October 10, 2016
Very nice and professional All of my questions were answered,the vehicle was within my budget and the staff was very friendly and professional,I will recommend this dealership t All of my questions were answered,the vehicle was within my budget and the staff was very friendly and professional,I will recommend this dealership to anyone More
by Carl4481
Employees Worked With
Billy Swanson
October 08, 2016
New Car 2016 Very please with the overall customer service and the friendly staff you'll have thank you so much...I Will Recommend this company to everyone. Very please with the overall customer service and the friendly staff you'll have thank you so much...I Will Recommend this company to everyone. More
by Nikismart
Employees Worked With
Quincy Bryant
October 06, 2016
Service after the Sale is essential I want to give a tremendous shout out to Rich, Daniel and Rick in Service for their professionalism and tremendous patience in helping me with my Dodg I want to give a tremendous shout out to Rich, Daniel and Rick in Service for their professionalism and tremendous patience in helping me with my Dodge RAM. They actually took the time to bring in the service managers office to try to come up with a plan to get me back in my truck. I truly appreciate your attentiveness to my situation and especially want to say thanks to Rick my service advisor for weathering the storm when I first walked in! I have a much better appreciation for the work that you do! More
by dboat32
Employees Worked With
Rich, Rick, Daniel
October 05, 2016
New Truck Sales person was great and work with me with getting me in and out with my new truck fast. I hope to return in the future to hopefully purchase a newe Sales person was great and work with me with getting me in and out with my new truck fast. I hope to return in the future to hopefully purchase a newer vehicle. More
by Hicks16
Employees Worked With
Billy Swanson
