JTs Chrysler Dodge Jeep RAM of Columbia
Columbia, SC
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Great service and communication! They accommodated my schedule to get this recall done. While it was there; is what so easy to get the oil changed and brakes checked. Won’t go anywhe They accommodated my schedule to get this recall done. While it was there; is what so easy to get the oil changed and brakes checked. Won’t go anywhere else for my oil change from now on. More
Great customer service. I was greeted immediately upon arriving for my oil change and was done within an hour. They even washed my car to my surprise. Everyone was so frie I was greeted immediately upon arriving for my oil change and was done within an hour. They even washed my car to my surprise. Everyone was so friendly. More
I am so upset about your service department. Two times in there for nothing. Never again! Dropped my car off twice for tire sensor not going away, stays on so I will never know when I need air, Two times in there for nothing. Never again! Dropped my car off twice for tire sensor not going away, stays on so I will never know when I need air, Just now making my first payment but I will never recommend you. Jesse from service told me the third time I asked him to please fix it. He told me Quincy said they would NOT fix it. I would not and I will tell everyone I know to go elsewhere. I am very disappointed. More
The salesman wasn't experienced. I told him that I wanted to finance through my bank but he ran my credit and came back to me with another bank offer. The service department is the w I told him that I wanted to finance through my bank but he ran my credit and came back to me with another bank offer. The service department is the worst, it took me almost 4 hours to get a key programmed and they had told me to come in that morning. I also feel that they over charged me for my vehicle More
I just want to say Mr. Jes Lawhorn has been excellent! Every time I bring my vehicle there for service he always keep me updated on status of my vehicle and make sure I’m t Jes Lawhorn has been excellent! Every time I bring my vehicle there for service he always keep me updated on status of my vehicle and make sure I’m taken care of. I told him because of his generous work and help on my Rams service, I just had to bring my fiancés Jeep there too! He and that staff at JT are great!! More
HATED THE SERVICE HERE! !!!!!!!!! Was not able to look at my vehicle properly do to it being kind of dark. I needed a new vehicle and the dealer Grant new that. He found me !!!!!!!!! Was not able to look at my vehicle properly do to it being kind of dark. I needed a new vehicle and the dealer Grant new that. He found me a car and when we came back the next day to sign the papers only then did I see the car fax in the midst of the paperwork saying that the car was in an accident and the airbags deployed. The car had no trunk cover when I got it, one of the tires had a ridge in it from wear and tear, the car also had ants, it was not detailed correctly. I found makeup pallets, water bottles and snack wrappers hidden in places, and to top it off my horn did not work. They did fix the horn and that was the only thing they did in addition to ordering my trunk cover. The attitude they gave me was as if I should have been grateful to just have gotten what I did. I felt belittled and would not recommend going here. They’re very careless and once you’ve driven off the lot they forget they know you. Its also been nearly a month since I got my car and I still haven’t gotten a call about my tags either. Poor service. If I could’ve given no stars, I would have. More
Not happy with the sale of the vehicle. It was raining that day, so I didn't get under the truck to check things out, that's on me too. The spare tire was missing, the jack was missing, so It was raining that day, so I didn't get under the truck to check things out, that's on me too. The spare tire was missing, the jack was missing, so as far as I'm concerned, that is a safety issue that they put their customer in. They claimed that they did a good inspection on the truck before putting it on their lot for sale. More
Completely satisfied with my Consultant. Candis was amazing; very detailed & thorough with my service requests & with all service questions I had. She was very friendly & approachable with m Candis was amazing; very detailed & thorough with my service requests & with all service questions I had. She was very friendly & approachable with my return visit for follow up services. Outstanding employee! More