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JTs Chrysler Dodge Jeep RAM of Columbia

Columbia, SC

3.7
652 Reviews

190 Greystone Blvd

Columbia, SC

29210

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Showing 652 reviews

September 11, 2020

Today I went there to get my oil change from the second I pulled up I was greeted with friendly service in a professional matter and my service was very quick the kind of service you can really appreciate. More

by Birdiebee21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Hightower n Maria Harrington
Sep 14, 2020 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at JT's Dodgeland and FIAT of Columbia, and we look forward to your next oil change!

August 18, 2020

Was very pleased with the ongoing courtesy. The problems were explained abd the car is now running great. I will use them again and let others know as well. More

by Jim67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis
Aug 18, 2020 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

Thank you for the 5-star review! We are grateful for your business here at JT's Dodgeland and FIAT of Columbia, and it means a lot that you will recommend us to others. We look forward to your next visit!

August 13, 2020

Third time buyer from them Purchased a used 2019 Nissan Rogue. People were very friendly and mostly accommodating. They even found a cheaper finance rate for me than I had found More

by UsaRet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
July 19, 2020

This rating is specific to the customer service etiquette of Grace ( Cashier) & Maria (Service Mgr.) at Dodgeland Service Department! They are Awesome! I'll leave a detailed Google rating also! We were not 1 More

by Promoteyrpretty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace & Maria
Jul 20, 2020 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

For you to say that Grace and Maria went "above and beyond" to take care of you makes us smile! We truly appreciate you sharing so many kind words about our JT's Dodgeland and FIAT of Columbia team. We are so glad that you are now confident behind the wheel. Enjoy your week!

July 14, 2020

Awesome service and sales staff. Bought my vehicle here and will continue to do business here. Great service department with incredible deals. I will refer everyone I know. More

by duckman865915
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Mallard
Jul 14, 2020 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

Thank you for continuing to support JT's Dodgeland and FIAT of Columbia! Our team is dedicated to providing fantastic experiences for our customers and it's great to hear that we've earned your business. We look forward to taking care of you during your next visit.

June 21, 2020

I had a great experience buying my 2020 Challenger! My salesman Chad was great! Very nice and courteous. I would 100% recommend Dodgeland of Columbia! More

by ccalvert1520
Recommend Dealer
Yes
Employees Worked With
Chad
Jun 22, 2020 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

Thank you for shopping at JT's Dodgeland and FIAT of Columbia. We are thrilled to hear that Chad helped you into a 2020 Dodge Challenger. Congrats & safe travels!

June 13, 2020

Would never recommend was told i had a new engine and check engine light came on within a week of purchase .Suppose to got a call back to see if it was under warranty never got a call back.I got screwed More

by lnorris917
Recommend Dealer
No
Employees Worked With
Management
Jun 22, 2020 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

I sincerely apologize that we haven't gotten back to you about this sooner. Customer satisfaction is our priority so I'd like to step in to make sure this is addressed. Without your name I won't be able to find your contact information, so would you please give me a call? Thank you, Lee Stills - General Manager - 803-799-1900

June 05, 2020

Was told to come there after explaining my situation clearly to them, they made me believe that I would be able to trade my SUV in for a truck had money for down payment. Played with me, ran my credit a More

by vleroyallen
Recommend Dealer
No
Employees Worked With
Management
Jun 08, 2020 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

It's our goal to help our customers get into great vehicles and I'm disappointed to hear that this wasn't your experience. I'm so sorry if we were at all unclear here. If you're willing to give us another chance, I would like to see what I can do to assist you. Please consider giving me a call. Thank you, Lee Stills - General Manager - 803-799-1900

May 28, 2020

Mad will never recommend or return Kyle sells me a car they shut check engine light off on, 4 days after purchase it comes on(with cat problems) as well as it being the first time in I More

by Shaun Mc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
kyle
May 29, 2020 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

I'm very sorry to hear about the issues you've been experiencing with your vehicle and I can certainly understand your frustration. We run our business to be straightforward with our customers, so I'd like to speak with you about this situation directly. Without your full name I won't be able to find your contact information, so please give me a call when you have a moment. Thank you, Lee Stills - General Manager - 803-799-1900

Oct 18, 2021 -

Shaun Mc responded

Never buy a car from here ..had 1 "non covered" problem 5 days after purchase now a year later another problem and even when paying for extra warranty now no one knows if that part is covered without taking it there ..well when you live 45 m away and car desides to go into limp mode and you cant do anything dont think im gonna drive it to you. Thanks for nothing cant wait to pay this off and put it in the scrap yard will never shop at any store owned by this franchise ceo dm gm owned again if JT is in the name that dealerships a shame

Oct 18, 2021 -

Shaun Mc responded

Also like to add it was nice to call you 5 times this morning to be transferred and hung up on each time A+customer service 👎

Oct 19, 2021 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

We understand your frustration and would like to help. We cannot find your information in our systems without your full name. Can you give me a call when you get a free moment? We want to learn more about your vehicle. Thank you, Lee Still - General Manager - 803-799-1900

Oct 19, 2021 -

Shaun Mc responded

Nah not going thru that again although i did leave message for you yesterday with my name and number and did not get a call .....#1 customer service after being hung up on i guess taking the message was to much as well for her you have my info if your employee did her job

May 17, 2020

Great service with great people. Thank you guys so much. I will be back, I recommend everyone to visit and have the experience I had. More

by Jasmine T.
Recommend Dealer
Yes
Employees Worked With
Not sure
May 18, 2020 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

Thank you for writing us a review, Jasmine! Feedback like this truly makes our day at JT's Dodgeland and FIAT of Columbia!

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