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JTs Chrysler Dodge Jeep RAM of Columbia

Columbia, SC

3.7
652 Reviews

190 Greystone Blvd

Columbia, SC

29210

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Showing 652 reviews

January 19, 2021

Excellent customer service!! A great place for you to take your vehicles! I recommend all dodge vehicles to take their cars to dodgeland on Greystone boulevard Columbia sc More

by Eric thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Brandon
Jan 19, 2021 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

We couldn't have asked for a better endorsement, Eric! Thank you for your confidence in the service team here at JT's Dodgeland and FIAT of Columbia!

January 05, 2021

Overall the experience was pleasing. Kelvin was very helpful. I couldn't leave work so he brought the truck to me so I could view it. The young lady at the front desk helped me gather necessary informat More

by nursetipp1030
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin
Jan 05, 2021 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

Thank you for taking the time to share! Hearing that Kelvin went above and beyond to deliver a successful purchase experience made our day, and we are thrilled that you are so pleased with your new truck. Congratulations, and we hope to see you back at JT's Dodgeland and FIAT of Columbia next time!

December 23, 2020

They ran the bait and switch. Negotiated a price to fit budget. Test drove a 2019 Jeep that didn't meet request. Tried to bump me up to a higher priced 2016 model that met my needs. More

by dan mad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Manager Quincy/Aaron Young
Dec 28, 2020 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

Dan, I am sorry to hear that you were dissatisfied with your experience. Customer feedback is important to us so we appreciate you leaving us a review. I am disappointed to read about your visit, as I assure you that our team would never purposefully mislead you. If you're willing, I would love to get a bit more information about your visit to see if there is anything I can do to help. Would you please reach out to me directly? Thank you, Lee Stills - General Manager - 803-799-1900

December 21, 2020

Everything was smooth, and Reese was very friendly and assisted me with all the help and information I needed being a first time car buyer, would definitely recommend!! More

by Junior S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reese
Dec 21, 2020 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

Thank you for taking the time to leave us a review! We are so glad Reese took such good care of you here at JT's Dodgeland and FIAT of Columbia, and we will be sure to let him know that you appreciate his help. It was our pleasure to assist you with your first car purchase, and we look forward to your next visit!

November 22, 2020

My experience started well with the service department and since that went well, I thought I would see how the sales side would be. I made an appointment for Saturday morning @ 9am. We arrived there ear More

by jimbolyy
Recommend Dealer
No
Employees Worked With
Tony
Nov 23, 2020 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

Jim - we strive to deliver a seamless experience and I sincerely apologize if the process took longer than anticipated. It is our goal to find the best option for shoppers and to provide prompt service. I understand that we left the wrong impression and I do apologize. I would be more than willing to speak with you directly to discuss any outstanding concerns. Please don't hesitate to give me a call. Thank you, Lee Stills - General Manager - 803-799-1900

October 22, 2020

They work fast and are very helpful and friendly! I took my car for an oil change and they had me in and out in no time More

by alexissalazar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Oct 23, 2020 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

Thank you for coming to JT's Dodgeland and FIAT of Columbia for your oil change, Alexis! We are happy to hear that your visit went smoothly and that you received friendly service from our team. Enjoy your weekend!

October 05, 2020

I used the express service on Saturday for an oil change. I was greeted with a smile however this time was a bit longer than I’m use to. I will just throw this one to the side and rate them a 4 1/2 star More

by Jacee423
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Oct 06, 2020 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

Thank you for the review and feedback. We do always strive for efficient service here, and we will be sure to share this with our team and work to improve our speed going forward. We are grateful for your returning business here, and we look forward to your next visit.

October 05, 2020

I like the dealership, and purchased 2 cars and referred several to JT. Aaron Young was a big help with my last purchase. My wife is enjoying the new wheels. More

by Jacee423
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Young
Oct 06, 2020 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

Thank you so much for being a great JT's Dodgeland and FIAT of Columbia customer! We truly appreciate you recommending our dealership to your friends and are so glad that your recent purchase went smoothly. Safe driving to you and your family!

September 20, 2020

The Sales Rep was Great to work with. Only issue is the person who did the initial check off, checked that the truck had heated seat, which it does not and that the power outlet (Cigarette lighter) worked More

by wsurrett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Vaughn
Sep 22, 2020 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

Thank you for shopping with us at JT's Dodgeland and FIAT of Columbia! Would you please give me a call when you have a free moment? I'd like to help get your concerns addressed, but I can't find your contact information from this review. Thank you, Lee Stills - General Manager - 803-799-1900

September 12, 2020

Very friendly and professional atmosphere. Great customer service from Billy and Tara. Thank you both for working with me. I love my new Ram 1500. More

by Mrconnelly3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Swanson, Tara
Sep 14, 2020 -

JTs Chrysler Dodge Jeep RAM of Columbia responded

Congratulations on your new RAM 1500! We love to hear that you had a positive buying experience working with Billy and Tara. Our team at JT's Dodgeland and FIAT of Columbia wishes you happy driving.

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