JTs Chrysler Dodge Jeep RAM of Columbia
Columbia, SC
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Excellent customer service!! A great place for you to take your vehicles! I recommend all dodge vehicles to take their cars to dodgeland on Greystone boulevard Columbia sc take your vehicles! I recommend all dodge vehicles to take their cars to dodgeland on Greystone boulevard Columbia sc More
Overall the experience was pleasing. Kelvin was very helpful. I couldn't leave work so he brought the truck to me so I could view it. The young lady at the front desk helped me gather necessary informat helpful. I couldn't leave work so he brought the truck to me so I could view it. The young lady at the front desk helped me gather necessary information. The team worked really well together as a whole. More
They ran the bait and switch. Negotiated a price to fit budget. Test drove a 2019 Jeep that didn't meet request. Tried to bump me up to a higher priced 2016 model that met my needs. budget. Test drove a 2019 Jeep that didn't meet request. Tried to bump me up to a higher priced 2016 model that met my needs. More
Everything was smooth, and Reese was very friendly and assisted me with all the help and information I needed being a first time car buyer, would definitely recommend!! assisted me with all the help and information I needed being a first time car buyer, would definitely recommend!! More
My experience started well with the service department and since that went well, I thought I would see how the sales side would be. I made an appointment for Saturday morning @ 9am. We arrived there ear and since that went well, I thought I would see how the sales side would be. I made an appointment for Saturday morning @ 9am. We arrived there early to walk around and see what they have and went in at about 8:55 and the person, who was rude, at the front door told us to sit down and someone will be with us in a bit. I told her we had a 9am appointment and her response was, well, they are in a meeting. So, we waited 25 minutes and with many employees walking around and no one helped us so we left. About 3 hours I received an email asking if we still were coming in today and I responded with that we were there and explained what I stated in here. She told me that she had spoken to the GM and sales manager and they would take care of me. So, I made the 30 minute drive to the dealership and bought the car. However, I really wasn't taken care of. The special that was being offered in their advertisements weren't offered, first responder discounts were not offered and the trade in specials were not offered. One positive benefit was my sales person was awesome but it looked like his hands were tied. More
I used the express service on Saturday for an oil change. I was greeted with a smile however this time was a bit longer than I’m use to. I will just throw this one to the side and rate them a 4 1/2 star I was greeted with a smile however this time was a bit longer than I’m use to. I will just throw this one to the side and rate them a 4 1/2 stars. I More
I like the dealership, and purchased 2 cars and referred several to JT. Aaron Young was a big help with my last purchase. My wife is enjoying the new wheels. several to JT. Aaron Young was a big help with my last purchase. My wife is enjoying the new wheels. More
The Sales Rep was Great to work with. Only issue is the person who did the initial check off, checked that the truck had heated seat, which it does not and that the power outlet (Cigarette lighter) worked person who did the initial check off, checked that the truck had heated seat, which it does not and that the power outlet (Cigarette lighter) worked and it does not. We did not get a copy of the check off sheet or the Car Fax report. Could not get and appointment to check the power outlet until Oct, 1st ? More
Very friendly and professional atmosphere. Great customer service from Billy and Tara. Thank you both for working with me. I love my new Ram 1500. service from Billy and Tara. Thank you both for working with me. I love my new Ram 1500. More