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JT's Kia of Rock Hill

Rock Hill, SC

3.8
279 Reviews

840 N Anderson Rd

Rock Hill, SC

29730

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Showing 279 reviews

March 24, 2021

Roberta-Thank you Keith for your outstanding customer service. You really made me feel glad we came out to purchase a used car! Thank you! More

by Roberta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith
Mar 24, 2021 -

JT's Kia of Rock Hill responded

Roberta, thank you for the review! We couldn't be happier to hear that Keith took good care of you here at JT's Kia of Rock Hill, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

January 27, 2021

Im completely in all at the NON professional sales manager Mark at this location - I had worked with Sean and Ray (which was great and pleasant) on a SUV and was on my way with $53,500.00 check in han More

by brandi52111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Graiff
Jan 27, 2021 -

JT's Kia of Rock Hill responded

Brandi - This is a concerning review to read, and it certainly doesn't sound like the friendly service we pride ourselves on here. I will be sure to share this feedback with the appropriate people, and we will work to improve our communication going forward. Our inventory does move quickly here, but we should have been clear with you regarding the vehicle you were interested in, and I apologize for the inconvenience. I would be more than willing to speak with you directly to see what we can do to assist you in your car search. Please don't hesitate to give me a call. Thank you, Bryan Redfern - Sales Manager - 803-328-6266

Jan 27, 2021 -

brandi52111 responded

Please feel free to call me !!! You all have my info due to i was on the way with the CHECK in Full!!! I do understand as this is by far my first car Ive bought, THE WHOLE issue is how your employee Mark talked and treated me ON top of selling the SUV i was on way to pick up, AND had provided everything YOUR team asked me for to secure it Again very disappointed

January 22, 2021

If you are looking for a good salesman that will go beyond to help you out and get you a good deal, Terrance Price is the guy! He will make sure he get you the right vehicle you are looking for. More

by Latisha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrance Price
Jan 22, 2021 -

JT's Kia of Rock Hill responded

Latisha, thank you for taking the time to leave us a review! We are so glad Terrance took such good care of you here at JT's Kia of Rock Hill, and we will be sure to let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

January 04, 2021

Great service from the moment I walked in. Thomas helped with all of the things that would normally stress someone out. The process was simple. Thank you!! More

by Rosalie119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
Jan 05, 2021 -

JT's Kia of Rock Hill responded

Rosalie - Thank you so much for shopping with us at JT's Kia of Rock Hill! We are thrilled to hear that Thomas made your buying process stress-free. Happy travels in your new vehicle!

January 02, 2021

I decided I was ready to get another car and stopped in at JT Kia in rock Hill to see what the K5 car look like. I really liked it and everyone there was very helpful from start to finish More

by Cecilia.dion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyshaun Neely
Jan 05, 2021 -

JT's Kia of Rock Hill responded

Cecilia, we are honored to receive your business and positive review! Thank you for working with us at JT's Kia of Rock Hill.

December 28, 2020

Started online, followed by a text and then a site visit. Overall, this whole process was quick and painless. Got just what I was looking for. Thanks! More

by Arbor1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Ryder
Dec 28, 2020 -

JT's Kia of Rock Hill responded

It's wonderful to hear that you were able to find exactly the vehicle you wanted at JT's Kia of Rock Hill. Thank you so much for trusting us with this purchase! We hope for the opportunity to work together in the future.

December 22, 2020

Tyshaun was awesome! The dealership could do better with their pricing honesty. Had to haggle quite a bit with the manager to close the deal. More

by Imajewel240
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyshaun Neely
Dec 23, 2020 -

JT's Kia of Rock Hill responded

Thank you for taking the time to leave us this review and feedback. We are pleased to hear that Tyshaun took good care of you, and we will be sure to share these comments with our team. We do hope that you continue to enjoy your newly purchased vehicle!

December 12, 2020

Great people and great environment. Love to help out college age students or anyone who is in a tight spot! Definitely recommend giving them a visit if your a first time buyer! Will return. More

by Kestonsdragon02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All
Dec 14, 2020 -

JT's Kia of Rock Hill responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at JT's Kia of Rock Hill, and if you ever need anything else, don't hesitate to come back and see us again!

December 07, 2020

Kelvin Maples was very nice and friendly.He didn't try to push anything on me.He didn't rush me.He was very patient More

by danabennett332
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Maples
Dec 07, 2020 -

JT's Kia of Rock Hill responded

Thank you, Dana, for leaving JT's Kia of Rock Hill a review! We're glad to hear that Kelvin walked you through the process as customer satisfaction is our priority!

December 02, 2020

I was able to speak to Sean the Sales Manager prior to coming in since I was new to the KIA brand. After coming into the dealership, Sean & Jacob were Very professional, hassle free, friendly & good liste More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean, Jacob
Dec 03, 2020 -

JT's Kia of Rock Hill responded

Thank you for doing business with us at JT's Kia of Rock Hill. We're glad to hear that Sean and Jacob made the right first impression as customer service is our priority!

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