JPS Ford

Bought a vehicle in January and still do not have registration or license plate. I get no help when I call. DO NOT BuY FROM HERE. Customer service is nonexistent. registration or license plate. I get no help when I call. DO NOT BuY FROM HERE. Customer service is nonexistent. More

Our experience with JPS Ford was nothing short of wonderful!! The entire team was personable, approachable and not pushy at all. Joy was our salesperson and her name was appropriately given!! From th wonderful!! The entire team was personable, approachable and not pushy at all. Joy was our salesperson and her name was appropriately given!! From the moment we pulled up she was a warm, happy spirit that went above and beyond! She was never hovering or “trying to close” with us. She answered every question and took her time showing me all the reasons why I would love a Ford. She was helpful and considerate, always giving us privacy to speak or alone time to look at the vehicle. When I bought the vehicle she took me outside and actually took my phone and set up the Ford app for me (technologically challenged here) and then went over all the gadgets on the expedition with me. I got a big hug from her when I was done. When I say she makes you feel so comfortable…. I mean it!!! The entire staff did a wonderful job… we had been to six dealerships that week and they are the ONLY place we didn’t feel pressured and actually felt welcomed. They will definitely have my future business. More

Service department is second to none They listen to my Service department is second to none They listen to my complaints offered services to remedy the problem Set a service date an my truck was in an Service department is second to none They listen to my complaints offered services to remedy the problem Set a service date an my truck was in an out as promised Very professional...I will continue to do business with JPS Ford More

I worked a problem with the air ride suspension on my 08 Lincoln Navigator. I couldn’t get it to work properly so I took it to JPS Ford in Arcadia, La. They were as complexed as I was at first but, did get Lincoln Navigator. I couldn’t get it to work properly so I took it to JPS Ford in Arcadia, La. They were as complexed as I was at first but, did get it fixed. Thanks More

Customer service was great. Everyone was very friendly and helpful. Will visit again.very pleased with everything they helped me with. Will prefer them to anyone. and helpful. Will visit again.very pleased with everything they helped me with. Will prefer them to anyone. More

Made everything easy and simple on fixing my problem. Made everything easy and simple on fixing my problem. I had an issue with my F-250 described the issue and right on the money, arranged it to be fi Made everything easy and simple on fixing my problem. I had an issue with my F-250 described the issue and right on the money, arranged it to be fixed, same day service problem solved. 5 ⭐️ More

No hassle, good service.Brought in my truck and they No hassle, good service. Brought in my truck and they took it Right in. Came Back 30 minutes later and handed me the keys. What else could you ask No hassle, good service. Brought in my truck and they took it Right in. Came Back 30 minutes later and handed me the keys. What else could you ask for More

AlwaysExcellent serviceThe JPS Team is very Always Excellent service The JPS Team is very professional The team meets the customer at the door and is ready to assist them. I am very happ Always Excellent service The JPS Team is very professional The team meets the customer at the door and is ready to assist them. I am very happy that they are my Ford Representative. More

Awesome experience with service and quality of service!! Tina is always effective and efficient in dealing with us as customers. She takes a sincere interest in making sure we are satisfied with the service Tina is always effective and efficient in dealing with us as customers. She takes a sincere interest in making sure we are satisfied with the service. More

Everyone that I had contact with was absolutely great! From the service writer,service manager & the service technician,JPS has an excellent service department that really should please anyone!!! From the service writer,service manager & the service technician,JPS has an excellent service department that really should please anyone!!! More