JN Chevrolet
Honolulu, HI
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Michel ‘Mike’ Marcel and finance guy Andrew made this purchase a breeze! Mike showed me the exact vehicle I inquired about and also offered a back-up vehicle at a lower price…then I even changed my mind purchase a breeze! Mike showed me the exact vehicle I inquired about and also offered a back-up vehicle at a lower price…then I even changed my mind and chose a different color! The process was quicker than usual (under 3 hours!) and Andrew the finance guy had me set with clear pricing and payment terms in almost no time. Mahalo for the fast and enjoyable buying experience!!! More
Mike took care of my wife and I the moment we arrived at the dealership. He was very professional and able to answer all of our questions on the spot. He even went a step further and got us to rethinking o the dealership. He was very professional and able to answer all of our questions on the spot. He even went a step further and got us to rethinking our current auto insurance policy that ended up being more economical for our situation. The overall experience was amazing since we just arrived in Hawaii. Completely and overwhelmed by the service we received. More
Mark Rogers, yous THE BEST MAN! !my first time ever buying a car and u made it possible for me to get a spankin new car!I came in to the dealership told you what car I wanted and tha !my first time ever buying a car and u made it possible for me to get a spankin new car!I came in to the dealership told you what car I wanted and that's exactly what I drove off with!!Mark wasn't pushy or anything, instead he recommended the stuffs I needed for the car for example the "gap" program which I did add on.Mark gave me tips on the maintenance for the car, which was super helpful since I don't know much about cars.The next day I got the car the tire light came on, I contacted Mark and he went out of his way and drove to my job to get my car and take it to the maintenance center to get it checked out and brought my car back to my work place!!who does that?!!Mark knew I wouldn't have the time to take the car in myself because by the time I get off work the maintenance place closes.It was such a smooth experience, from the minute we meet to the end of our deal!He explained and walked through it allllll!! Mark answered all questions and explained everything soo easy for me to understand how the process works!I didn't feel pressured or anything which was great being that I have anxiety!AND, being a healthcare worker Mark mentioned that we get $500 off!!How amazing is it that!! Mark definitely made it a smooth transaction and I gratefully appreciate it! Mark Rogers, thanks again dude! Bless your heart! More
Is place was amazing! The best customer service I have ever had. I want to give a shout out to the General Sales Manager Jason Hattori and Sales Consultant Mike Marcelin f The best customer service I have ever had. I want to give a shout out to the General Sales Manager Jason Hattori and Sales Consultant Mike Marcelin for helping me and providing that above and beyond service. I want to thank them and and the rest of the team. They made me want to travel back in time because I wish I went to them to purchase a vehicle instead of Servco. In this case I was selling my vehicle to them and they helped me out a lot. I was selling it due to moving to the Mainland and when I turned my vehicle in, I told them I was going to still be here for a week. With no vehicle I was about to get an Uber to my last day of work and they just went beyond and provide a driver from the dealership to drop me off. They deserve a raise, a vacation, or something. I am grateful for that. Is there a JN Chevrolet in Washington? I want that type of customer service to where I am moving. More
I would highly recommend JN Dealership to any person or persons looking for a vehicle. Mr. Mike is very helpful and knowledgeable and conducts himself very respectfully. He definitely assisted me in my tim persons looking for a vehicle. Mr. Mike is very helpful and knowledgeable and conducts himself very respectfully. He definitely assisted me in my time of need and I love the vehicle. Thank you sir and have a blessed day. More
My husband and I had a great experience, Mark met us and greeted us, very welcoming, and knowledgeable about the vehicles we were interested. I 100% reccomend Mark if you're looking to buy a car, overall ev greeted us, very welcoming, and knowledgeable about the vehicles we were interested. I 100% reccomend Mark if you're looking to buy a car, overall everyone was very open. More
Scheduled an appointment with Kimo to test drive a 2019 Mazda CX-3. He promptly met me in front of the dealership with the car ready to test drive. He spent time teaching me about the car, how to navigate Mazda CX-3. He promptly met me in front of the dealership with the car ready to test drive. He spent time teaching me about the car, how to navigate the control panel, and even got to know me as a person. He was helpful through the entire process and never made me feel pressured to make a decision I wasn't happy with. More
Mike was definitely amazing! 100/100 From the get go, we told them we had a semi-complicated situation and he was very patient with us and understanding, especially because we ha 100/100 From the get go, we told them we had a semi-complicated situation and he was very patient with us and understanding, especially because we had our kids with us which is already stressful as it is. More