JN Chevrolet

Love our Chevy Traverse Although upon arriving the dealership I didn't know where to park we went ahead and gave JN Chevrolet our business again. MIKE H. MARCELIN (sales rep Although upon arriving the dealership I didn't know where to park we went ahead and gave JN Chevrolet our business again. MIKE H. MARCELIN (sales rep), Sales Managers James Clark and GSM Jason Hattori worked genuinely with us to be satisfied with our purchase. We previously purchased our first Traverse with JN & loved it that we purchased the 2019 because our 2015 Chevy Traverse got totaled in a MVA. We also want to give a shout out to Steve Davis who worked patiently with us again. Mahalo JN Chevrolet! More

Clint at the service department is very rude. I took my Volt in to get looked at for warranty work. The front counter rep Chris was very polite however he called out one of the technicians, Cl I took my Volt in to get looked at for warranty work. The front counter rep Chris was very polite however he called out one of the technicians, Clint to talk to me. I did not ask to speak with Clint but Clint wanted to give me a piece of his mind on why my car was not malfunctioning. I assume he worked on my car the last time it was in the service department and he was irritated that he was being force to look at my car again. He constantly asked me demeaning questions such as if I ever owned an electric vehicle before insinuating that I just didn't know how they work and couldn't recognize that there was no real problem with the car. He was directly in my face insisting that I acknowledge that because there's no check engine light or other major warning light on so there wasn't anything wrong with my car. I politely told him that I understand his point of view and that he didn't need to continue to talk to me. He continued berating me about how my car was not malfunctioning. I told him that he didn't have to look at my car if didn't want to. He said he was going to look at it but continued berating me. I finally asked him to just to stop talking to me but he refused. I was shocked that he wouldn't just leave me, the customer, alone. All I wanted was for him to go away but he persisted in his quest to get me to acknowledge there is nothing wrong with my malfunctioning car. Then I told them I was just going to leave and they didn't need to look at my car. Another woman showed up trying to "defuse" the situation by commenting that both of us are military people (I was in uniform at the time) and that we just need to deescalate. I again said that I just want to leave with my car and asked if I could have my keys back. Chris then told me the keys were in the car so I started to leave. Clint then sarcastically told me to have a nice day and did not apologize. Definitely avoid this place. If you must get service here just don't talk to Clint. He apparently likes to be a jerk and should just stay in the back shop away from the paying customers. More

COME ON DOWN TO JN CHEVROLET BEST PLACE EVER SHOUT OUT TO THE BEST SALES MEN "JAMES BAYLIS" & SALES MANAGER "BRAVEN SAGER" & FINANCE MANAGER "STEVEN DAVIS" FOR MAKING MY DREAM COME TRUE!!! IM WAL SHOUT OUT TO THE BEST SALES MEN "JAMES BAYLIS" & SALES MANAGER "BRAVEN SAGER" & FINANCE MANAGER "STEVEN DAVIS" FOR MAKING MY DREAM COME TRUE!!! IM WALKING OUT WITH MY CUSTOMIZED SPECIAL ORDER 2019 CHEVY IMPALA TODAY!!! 🤗👏🏼🙌🏼😘 THANK YOU JN CHEVROLET FAMILY... More

Awesome experience Mike helped us meet our goals and needs and even succeeded our expectations on trade in value. No pressure sales. Best experience e I've had. Using a Mike helped us meet our goals and needs and even succeeded our expectations on trade in value. No pressure sales. Best experience e I've had. Using a car in Hawaii. More

Worth It Mike Marcelin was so awesome! He was knowledgeable about the Silverado! Most of all he was enthusiastic! His enthusiasm and JN Chevrolet ability to Mike Marcelin was so awesome! He was knowledgeable about the Silverado! Most of all he was enthusiastic! His enthusiasm and JN Chevrolet ability to meet my “must-haves” is what made my deal and purchase Worth It!! Thanks Mike! More

Very Friendly & Pressure/Stress Free Jason Hattori, Mike Marcelin and Steven Davis were absolutely amazing and presented us with the highest level of customer service as well as a GREAT d Jason Hattori, Mike Marcelin and Steven Davis were absolutely amazing and presented us with the highest level of customer service as well as a GREAT deal on our 2019 Traverse! There was not a single bit of pressure placed on us to try to upsell to other models. Jason and Mike offered such positive feedback and support in the vehicle we were looking at and they educated us on the various features to see what would be a best fit for our ohana. After your purchase Jason and Mike still make themselves available to help with anything you might need...the customer service doesn't end when you drive off the lot. Steven was great and shopped for a better interest rate after our purchase and found one! These guys are awesome! BIG MAHALO again to Jason Hattori, Mike Marcelin & Steven Davis! More

Friendly and Efficient James and Jason were awesome! Dropped by, was shown a Volt with everything I was looking for, and walked away with my new car. Everyone was efficient, James and Jason were awesome! Dropped by, was shown a Volt with everything I was looking for, and walked away with my new car. Everyone was efficient, friendly, and professional. I would definitely come back for my next car. More

Great people! James Balis is the best! Love our new car from JN Chevrolet. Previously had a Dodge Journey (sold to us by James Balis when he was at Cutter Dodge) but wanted something newer/ Love our new car from JN Chevrolet. Previously had a Dodge Journey (sold to us by James Balis when he was at Cutter Dodge) but wanted something newer/more reliable and James and Braven got us into a new 2018 Chevy Trax. We weren't sure if he would be able to get our payments into our price range but they worked their magic and did! 10/10 would reccomend James as a sales person! More

Great service The service was fantastic. I was able to find the truck I wanted and was not put aside when dealing with all the hassles of the process. Everyone was The service was fantastic. I was able to find the truck I wanted and was not put aside when dealing with all the hassles of the process. Everyone was very helpful and pleasant. More

Best experience ever. Go speak to James Baylis. Best experience with finding a vehicle that I want. These guys are awesome. Fast ,friendly and James Baylis really cares about his customers. He wa Best experience with finding a vehicle that I want. These guys are awesome. Fast ,friendly and James Baylis really cares about his customers. He wasn’t pushy and we all definitely worked hard to get my perfect vehicle. Thank you James and the J N Chevy team More