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JN Chevrolet

Honolulu, HI

4.7
379 Reviews

2999 N Nimitz Hwy

Honolulu, HI

96819

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Showing 379 reviews

July 11, 2024

Mike was amazing to work with and very knowledgeable with each car we test drove. Really had our best interest at heart and put in work. Thank you! More

by talaiioane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Marcelin
Jul 14, 2024 -

JN Chevrolet responded

Thank you for choosing JN Chevrolet! We are thrilled to hear about your positive experience with Mike. We appreciate your kind words and are delighted to know that Mike provided you with exceptional service. We look forward to assisting you again in the future or feel free to share your experience with others. Thank you! Please contact Jason Hattori, General Sales Manager 808-831-2500 or jhattori@jnag.com for further questions. Mahalo, Mia Mijuskovic Branding & Marketing Manager

July 07, 2024

Greatest car buying experience by far. The most fastest and straight to the point. Lazar was very helpful and personable! Worked with us and made us feel very comfortable like family! High More

by faasoa.ashley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lazar, Andrew, Mike
Jul 09, 2024 -

JN Chevrolet responded

Thank you, Ashley, for sharing such a positive review of your car-buying experience with us at JN Chevrolet. We are thrilled to hear that Lazar provided such exceptional service and made you feel like family. We appreciate your recommendation and look forward to welcoming you back in the future! Please contact Jason Hattori, General Sales Manager 808-831-2500 or jhattori@jnag.com for further questions. Mahalo, Mia Mijuskovic Branding & Marketing Manager

April 27, 2024

The Sales department was fantastic when I bought a brand new Silverado. However, less than 6 days later and 1133 miles, I received the following alerts that came in and stayed on. 1) service ESC, 2) service More

by KC Polston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Female Service Manager
Apr 30, 2024 -

JN Chevrolet responded

KC, we appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting us at your earliest convenience, we would like to further discuss what happened and do our best to address these issues. If you have any more questions or concerns, please feel free to contact any of our Service Managers at (808) 831-2560.

Apr 30, 2024 -

KC Polston responded

There is only 1 service manager, which I spoke to at the time, so contacting her will do absolutely no good. If someone else cares to speak with me and wants to improve your processes, you can contact me. If not, I hope your customer service and processes improve.

November 15, 2023

Our salesperson was Brandon and he was great. Very friendly and helpful. He coordinated with me so I was never waiting around for the next step. FYI this is a no negotiating dealership for used v More

by rcools
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
Nov 17, 2023 -

JN Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Please contact Jason Hattori, General Sales Manager 808-831-2500 or jhattori@jnag.com for further questions. Mahalo, Mia Mijuskovic Branding & Marketing Manager

May 21, 2023

Great service and easy to work with. Very friendly team that work together to help their customers. Never felt pressured. More

by Matt M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Marcelin and Tahir
May 24, 2023 -

JN Chevrolet responded

Matt, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Please contact Jason Hattori, General Sales Manager 808-831-2500 or jhattori@jnag.com for further questions. Mahalo, Mia Mijuskovic Branding & Marketing Manager

May 01, 2023

Mike Marcelin was AMAZING! ! Very kind and service oriented. He sold us a BEAUTIFUL suv. Such a great experience, highly recommend!! More

by Joseph.hernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Marcelin
May 03, 2023 -

JN Chevrolet responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Please contact Jason Hattori, General Sales Manager 808-831-2500 or jhattori@jnag.com for further questions. Mahalo, Mia Mijuskovic Branding & Marketing Manager

April 26, 2023

I worked with Kimo he was very friendly he asked me what I was looking for in my next vehicle I was able to test drive a few vehicles and was able to purchase a Silverado I’m very thankful and extremely hap More

by Cameron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimo
Apr 27, 2023 -

JN Chevrolet responded

Cameron, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Please contact Jason Hattori, General Sales Manager 808-831-2500 or jhattori@jnag.com for further questions. Mahalo, Mia Mijuskovic Branding & Marketing Manager

April 10, 2023

I came in on my birthday to purchase a vehicle and the sales man that helped me i believe his name is Kimo was very helpful and kind he also explained my options and deals they had going on. I definitely More

by Nena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimo
April 09, 2023

JN Chevy is top-notch! The staff are friendly, knowledgeable, and dedicated to customer service. They have a wide selection of vehicles to choose from and the financing pro More

by maile
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Hattori
April 08, 2023

Upon initial unannounced visit to purchase a vehicle, my sales representative was outstanding. I was handed off to another sales person and I was not impressed, I ended up being annoyed and left. JN is not More

by WHATAREUONGLUE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
No clue never introduced
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