JN Chevrolet

I want to thank Mike Marcelin for his quick response on an issue I had. I needed a copy of my original invoice so that I can register my vehicle in Texas. I texted Mike to help me out if he could and even an issue I had. I needed a copy of my original invoice so that I can register my vehicle in Texas. I texted Mike to help me out if he could and even though he was off, he was able to make this happen for me without delay. Within 2 hours I had the invoice in my inbox and was able to register my vehicle. Mike, you are the best. Thank you so much. V/R, Richard Gonzalez More

Excellent relaxed service atmosphere, with no pressure or rush. I was able to view and consider the full selection of vehicles with excellent rebate offerings and the best selection in Honolulu. rush. I was able to view and consider the full selection of vehicles with excellent rebate offerings and the best selection in Honolulu. More

Thrilling! I was in and out in a few hours. No hustle, just straight forward business, which is refreshing. Both parties are happy and they helped me get out of I was in and out in a few hours. No hustle, just straight forward business, which is refreshing. Both parties are happy and they helped me get out of a trade with negative equity. They pay top dollars on trades! Got a 2019 Suburban for an amazing price. These guys are all stars. Mike Marcelin was an amazing sales rep and also a veteran who went above and beyond to assist a former brother in arms. The sale manager, Jason Hattori was a gentlemen and true professional. Mahalo JN Chevrolet for the great buying experience. More

Brand new Chevy 1500 6.2L! Great service! Great people to work with...Especially Andrew ( Sales Person ) and Jason (Sales Manager) they worked for me above and beyond customer Great service! Great people to work with...Especially Andrew ( Sales Person ) and Jason (Sales Manager) they worked for me above and beyond customer service...Good Job... More

Great buying experience and excellent service Ryan, our first salesperson, was very good. He was very polite,low pressure, and patient. My wife and I test drove several cars over two weeks and fin Ryan, our first salesperson, was very good. He was very polite,low pressure, and patient. My wife and I test drove several cars over two weeks and finally settled on purchasing a 2018 used Volt with 5600 miles, almost in brand new condition. We love our car. The detailing crew forgot to put the charging cable back in the car, but Ryan and another person in sales gave us a brand new charging cable. Score!! Our second salesperson, Luke, was a tough negotiator, but he remained courteous and polite. He was also very patient as we can be tough negotiators as well. In the end, Luke got us a good and fair deal for the car. It was a long car buying experience, but worth it. Again, we love our car and the deal was more than fair. Andrew, the warranty guy, was very personable. We connected with him because he was also a dog person. He didn’t try to push warranties that we didn’t want and was very patient with our many questions and ran different scenarios (disappearing deductible, different deductible amounts, etc.). He even showed us his dog car seat so that we can get a similar one for our dog. Jason, the manager, was courteous and friendly. We appreciate his support of his staff and agreeing to the final negotiated amount. The staff stayed until we were ready and the car was ready even though the dealership had closed. The staff put extra effort to make sure we were satisfied with the purchase and understood how to operate the car because it’s our first electric car. We’re considering purchasing another vehicle from JN Chevrolet and expect the same level of professionalism and service. Aloha, Ryan, Luke, Andrew, and Jason. More

Dream Realized!!! From the moment we got there, we were greeted by Mike Balai. We told him what we were looking for and he had us wait in the cool showroom for just a f From the moment we got there, we were greeted by Mike Balai. We told him what we were looking for and he had us wait in the cool showroom for just a few moments while he went to check what they had available. He then proceeded to show us a few prospects while walking us around their lot. Nothing really caught our eye. Just when we were about to leave, we spot "The Dream Car". It was marked Not For Sale. Mike explained that it was because that car must've just been brought in and had not gone through the required inspection. But Mike went in and asked his boss anyway. Long story short, he did whatever he could and managed to make it available AND in the price range we originally asked for! Later, Mike told us it was his second day on the job and we were his first sale. Congratulations to the both of us!!! More

Customer Experience The JN Chevrolet ensured that I was taken care of in all aspects of the attaining a new vehicle. From viewing vehicles that met my needs, trade-in va The JN Chevrolet ensured that I was taken care of in all aspects of the attaining a new vehicle. From viewing vehicles that met my needs, trade-in value of my previous vehicle and working to have a low monthly cost. The overall experience was pleasant and personable. Andrew even came on his day off to assist in closing the deal, when he even had prior obligations to his family. Showed the upmost dedication to service and customer experience. More

Anazing This whole experience is one for the books! Great customer service that showed true value and purpose and love for this industry. Truly blessed to hav This whole experience is one for the books! Great customer service that showed true value and purpose and love for this industry. Truly blessed to have come here. More

Awesome Dealership Great service and really helpful employees doing their best to put you into the car of your dreams. Go down and ask for Mike Marcelin!!! Great service and really helpful employees doing their best to put you into the car of your dreams. Go down and ask for Mike Marcelin!!! More

Amazing Service We saw a posting of a vehicle on their website and decided to check it out. Kimo reached out the following day to schedule a test drive and he worked We saw a posting of a vehicle on their website and decided to check it out. Kimo reached out the following day to schedule a test drive and he worked with us on numbers. Never once did we feel rushed or that the whole thing was just a transaction. We did have a hiccup with the papers that required us to go back to the dealership but everything worked out in the end. I highly recommend checking out the dealership for any of your car needs! More