JM Lexus

*********DO NOT WIRE THIS DEALERSHIP YOUR MONEY************************* To all out of state potential buyers, this is a factual review and I have the documented emails and text to prove thi MONEY************************* To all out of state potential buyers, this is a factual review and I have the documented emails and text to prove this is what actually happened. I worked and saved my entire life as a recently retired federal employee of the United States Coast Guard with over 39 years of service. The only reason for my retirement is a severe medical issue disabled me. This started October 21, 2026 at 6:47am Pacific Time. First and foremost I was told that I had to wire an extremely large amount of cash and only then would the dealerships GM (Genaral Manager) possibly hold my dream car, but must have cash first. Very unprofessional to ask for money first without a guarantee the car is available. The sales person name is Dario Dziamalek, do not do business with him.He is a sales manager and should know better than to do this. But it seems JM Lexus and the Lexus brand condones this type of behavior. I was willing and ready to wire partial amount of the funds and it was very substantial amount that same day if Dario would give me a contract, he said he would send me a contract that day. He did not send me one that day and never called back, he lacks candor. I finally received the contract the next day in the morning. It was 6:00am PT and 9:00am ET. I asked Dario to please double check the taxes and to send me a detailed breakdown of the taxes I was charged. Dario had 3 hours to check on them prior to the wire tranfer, I never heard back from Dario. I wired an extremely large amount of money to the JM dealership. Immediately I texted Dario if they received it or to at least confirm my text. No confirmation from the Dario or the dealership they received my money or at least confirm my text. They did not respond. I had to call several times and reached an incredibly helpful person who checked for me. Shame on you JM Lexus for this! She had to hunt down someone or anyone to confirm my large amount of wired money was received. She tracked down Dario and I could hear him in the background say I will check on it. She finally confirmed they had received it. It is not professional and a very extremely worrying to send your life savings over to a dealership and for them not to respond or care. I was treated like a second class citizen and I believe it was racially motivated as they had my license and know my nationality. Why else would I be treated differently from everyone else? I called several times after the verbal confirmation to get a contract and to confirm the taxes, to no avail Dario would not call back. Finally I called the GM of JM Lexus, and I was told he was not available and he never called me back. GM of JM Lexus tell me and everyone reading this your excuse, let me guess, you were busy? Finally Dario called me back and I told him how very upset I was with his non-responsiveness and attitude and told him I called corporate Lexus to lodge a formal complaint. He immediately became aggressive and escalated his voice at me and told me why did I do that, I did everything you wanted. Untruthful. He spoke over me and my wife asked me why that man spoke to me like that. He said he had one hour to overnight me a wet contract he had all day to do. If you want to be mistreated, feel like a second class citizen, and have your life savings taken and then not communicated with, JM Lexus will do all this for you. Instead of purchasing my dreamcar its turned out to be a nightmare! As I write this I have no written confirmation of funds received, there GM refuses to call me and I have not received a contract for the car I purchased. Is this what Lexus has become and this is the behavior they condone, and it always strart from the top Genaral Manager. I have all the evidence needed to prove what I say if anyone wants the texts or emails. A very unsatisfied customer. Im worried now they will scratch my car or not sale it to me, or steal my money. More

I just got my wife a new GX550 luxury plus from JM Lexus the staff was very courteous, especially my salesman. I negotiated the price before I got to the dealership by the time I got there the car was ready the staff was very courteous, especially my salesman. I negotiated the price before I got to the dealership by the time I got there the car was ready for us. This was the first I bought with no hurdles. I am recommending JM Lexus to everyone for their car shopping. More

Second time getting a Lexus from this dealership. They provided me with a great opportunity to upgrade at a savings. Also the second time working with Mark McKearney. Others called to get me to come They provided me with a great opportunity to upgrade at a savings. Also the second time working with Mark McKearney. Others called to get me to come in. I would only work with him. Very happy with the purchase. More

We found this car on JM website Went to see my sales manager Alicia Thank you manager Alicia Thank you More

Adrian is very professional and helpful. Top notch service. I will recommend always to all friends and family Top notch service. I will recommend always to all friends and family More

I’m on my seventh Lexus from JM Lexus. All of these cars were sold to me by Tim Spellman. He is a consummate pro. I highly recommend JM and Tim to anyone in the market for a Lexus! All of these cars were sold to me by Tim Spellman. He is a consummate pro. I highly recommend JM and Tim to anyone in the market for a Lexus! More

JM Lexus continues to be the only dealership where I choose to lease and maintain my vehicle. Jonathan never disappoints. He always remembers my preferences and gets the deal done! choose to lease and maintain my vehicle. Jonathan never disappoints. He always remembers my preferences and gets the deal done! More

Thanks JM Lexus Rodrigue Polidor helping me a lot to bought my NX 460 t bought my NX 460 t More

Working with Mark McKearney was so easy. He was very patient with all of my questions, easy to work with, and easy to communicate with. He made the car buying experience much simpler than ot He was very patient with all of my questions, easy to work with, and easy to communicate with. He made the car buying experience much simpler than other dealerships I’ve worked with in the past. More

Dario was a pleasure to work with. Before taking about the car and price he laid out how the buying process is different at JM. I will definitely be coming back here and will recommend Before taking about the car and price he laid out how the buying process is different at JM. I will definitely be coming back here and will recommend JM anytime I’m asked about car shopping. More