Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
JM Chevrolet Cadillac
Lufkin, TX
221 Reviews
Filter Reviews by Keyword
By Type
221 Reviews of JM Chevrolet Cadillac
February 16, 2019
Service was done quickly. I was surprised at the labor rate of $127 a hour. I hope the mechanic or technician got his share. Thanks was done quickly. I was surprised at the labor rate of $127 a hour. I hope the mechanic or technician got his share. Thanks More
by kenjeff
Verified CustomerEmployees Worked With
Jeff barnes
February 16, 2019
Dissatisfaction . We first saw the track we loved it we still of the truck we just feel very dissatisfied with the way were treated by the sales person we first saw . We first saw the track we loved it we still of the truck we just feel very dissatisfied with the way were treated by the sales person we first saw the track we loved it we still of the truck we just feel very dissatisfied with the way were treated by the sales person I called to talk to sales person on Thursday and he would not return my phone call after several repeated tries Other Friday I called and asked for different sales person and when I spoke to him he told me I had to deal with the first sales person I called back and asked to speak to the manager because I was not satisfied with the way I was being treated in my quest to purchase a truck I left a message but the manager never returned my phone call The original sales person calls back on Friday afternoon saying he was busy and could not return my phone call on Thursday and said he be glad to help me I talk to him and asked about the availability of vehicles due to the repair bill the service department at the JM Chevrolet said it cost to repair my present Chevrolet He stated that he still had the white truck available and when I said I did not want a white truck he said he had a blue truck just like the white one He insinuated that I would get the same deal as discussed on the white truck so I agreed that I would go ahead and take the blue truck I told him when I got back from San Antonio I would be down to see him on the following Monday We showed up and sign paperwork for the truck but they never tell me anything about a different price at the time A week after we receive the truck I got the paperwork and showing that I had not gotten the teachers discount I had qualified for nor had I received the discount that my husband qualified for being a veteran and a retired law-enforcement officer I like my little truck and I love the service department at JM Chevrolet and Cadillac but we are not impressed with the sales person we dealt with More
by lea.warren
Employees Worked With
Aaron Wiley
February 13, 2019
Awesome deal!Awesome people! Darin did an awesome job find me a truck. We are thrilled to keep our business local. All of the people we dealt with with helpful but not pushy and Darin did an awesome job find me a truck. We are thrilled to keep our business local. All of the people we dealt with with helpful but not pushy and we got a great truck for the right price! More
by 2019CajunRed
Employees Worked With
Darin Perkins
February 11, 2019
Suburban Maintenance This service department has always been professional, but friendly and helpful. I have been taking my vehicles there for many years for maintenance, t This service department has always been professional, but friendly and helpful. I have been taking my vehicles there for many years for maintenance, tires, etc. They have always been fast, but efficient. More
by pambolt_2199
Employees Worked With
Jorge & Jeff
February 09, 2019
Awesome service I've gotten my vehicle service done here since purchase and I must say that they've always done a spectacular job . Professional service and awesome c I've gotten my vehicle service done here since purchase and I must say that they've always done a spectacular job . Professional service and awesome customer service experience More
by omarortega1992
Employees Worked With
George, all mechanics
February 08, 2019
Chevy Trax I love my new Trax. Aaron and Shane went above and beyond to help get me the best deal possible. They were patient and answered all my questions and I love my new Trax. Aaron and Shane went above and beyond to help get me the best deal possible. They were patient and answered all my questions and helped explain all of the car’s features. More
by ABRJ4
Employees Worked With
Shane, Aaron Wiley
February 07, 2019
First oil change Time for first oil change, they also aligned front end and had it done in a very short time, was back on the road quickly. Time for first oil change, they also aligned front end and had it done in a very short time, was back on the road quickly. More
by jp368
Employees Worked With
George
February 05, 2019
Never coming back I have purchased several vehicle from Peltier Chevrolet. I have used the service department many times, but after my last experience I will never be b I have purchased several vehicle from Peltier Chevrolet. I have used the service department many times, but after my last experience I will never be back even for an oil change. More
by BRYANSUMSTINE
Employees Worked With
Ruben
February 03, 2019
Everything went very smoothly and Darren was great I walked Darren was very helpful everything went smooth. I walked out wit exactly what I wanted. I got the color,price and friendliness. I was happy. Darren was very helpful everything went smooth. I walked out wit exactly what I wanted. I got the color,price and friendliness. I was happy. More
by TOWNSENDA553
Employees Worked With
Darin Perkins
February 03, 2019
Very Pleased with purchase process sales presentation, action, results of receiving my order was exceptional. Dedra was very helpful in answering any questions. Cory Robertson was als sales presentation, action, results of receiving my order was exceptional. Dedra was very helpful in answering any questions. Cory Robertson was also helpful is satisfing my questions about plrices. More
by SHARKHUNTER1507
Employees Worked With
Deadra Stringer
